Dr Morgan has been great, I ended up with what is diagnosed as barotrauma, or my ears didn't…read morepressurize right when flying and I ended up with some nasty vertigo. (yay great first time flying) He made sure to do all testing needed to try and get the best outcome and recovery and his staff made sure to keep me informed on appointments and openings and also results. Very happy with his staff, I have worked with Dr. Morgan before for chronic laryngitis, and he was very thorough and open to multiple treatment options for recovery.

I called my united health insurance before going to get an MRI for the cheapest prices and was…read morequoted $292 at gch. Which I thought seemed strange, however being that it was a mobile unit maybe that was why. So I get one an M.R.I at there and get the bill for $1639.33 after going through insurance!!!!. I literally could have gotten four of them at Alliance imaging in Des Moines. Then to top it off I called to speak with Tara the billing manager and explained the above and she said she would call me back and she never did. I called her back the next week and was told she had spoke with the C.F.O and I have to pay Full price! And she was rude about it. I have been able to negotiate my bill in the past by up to 25% off depending on size of bill. And I LITERALLY could have had four mri's done at Alliance Imaging in Des Moines, after ins I am responsible for $468. They bill my insurance lower than I got a bill from Guthrie County Hospital. I suggest anyone and everyone go somewhere else for testing and procedures unless you wish to pay the highest price!!! Attached is photo of summary Heather from Alliance Imaging sent to me last week of my Mri's with them. The $1450 is what they bill insurance, the second amount is what insurance would adjust off. After that is what I owe.

Dr Young, 5 years ago referred us to their affiliate allergy center next door, and they said my…read moredaughter was allergic to everything, after a prick test. These people were NOT Board Certified from before 2018- until who know if they are now after their submitted my complaint to the Iowa Medical Review Board. Details below: I took my daughter here to see Dr. Etan Young for coughing symptoms. On the first visit, Dr. Etan Young did not use his stethoscope to listen to her chest or back, instead he listened to me narrate her history over the last few years (of her intermittently getting a cough that would not go away for a couple of weeks). He told me he did not need to listen to her chest because from what I had told him he was sure it was asthma and to continue using the ibuterol inhaler and recommended I get in with the allergy center. He said the allergy center was a separate entity managed through them. I set an appointment at the allergy center at that time which was ,"United Allergy", the same building and down the hall from where we were seen by Dr. Young. As suggested by Dr. Young, we made an appointment at that particular allergy center. They conducted a prick test and determined Emilie was allergic to everything (all grasses, trees, weeds, mold, dust mites, feathers, cock roaches ). They said we should start her on allergy shots right away. The first 2 round of shots were done in their office and after ensuring we could confidently administer the shots on our own, they instructed us to administer the shots to her at home and return for the new vials containing higher doses each month. Once we were made aware of my daughter's allergies, we made sure to do everything possible to make her less susceptible to coming in contact with these allergens as much as possible. (We purchased special pillowcase and mattress covers, paid for a deep cleaning on our home without harsh chemicals, had our entire homes ducts cleaned, removed all stuffed animals from her bed, bought chemical free products, and kept our daughter inside on high pollen days (there were many times she was not outside playing with friends because of her alleged expansive allergies. We were very fortunate that an encounter of the mother of one of Emilies classmates, Dr Young, 5 years ago referred us to their affiliate allergy center next door, and they said my daughter was allergic to everything, after a prick test. These people were NOT Board Certified from before 2018- until ?!, if they are now after their submitted my complaint to the Iowa Medical Review Board.

Saw Dr today, it went good nice and informative, waited to schedule surgery and had another…read moreappointment, they said the scheduler would call, never did, I left a voice mail twice, nothing they promised they would call back as I have another procedure scheduled, and needed o know today what I was supposed to do, I feel like I don't matter and may go elsewhere for this because if I have issues post op, will anyone call back.

Unfortunately lost my voice for a few months and was referred to Dr. Morgan at Mercy ENT. The…read morelocation is super easy to find and there is plenty of parking or during main business hours even a valet service. They were very thorough, I wish more was explained to me but overall the plan of action of being referred to a vocal therapist and rest has helped. Staff was very friendly and they work with most insurance including Tricare, which is a plus.

Referral to a "specialist". Saw a nurse practitioner. After exam, she provided a sheet of paper…read morewith instruction to give it to the front desk. She offered no explanation of outcome. No indication of the result of the audiology test. No indication of next steps. The only way we learned of a bilateral hearing loss was asking what to do next. We will NOT be back. 90.00 copay for less than 5 min exam with zero care or explanation.

First, they did redundant tests that had been done previously by other practitioners…read more Second, one of their charges was CPT code 92700, which is a 'dump code' which they use when they can't find an appropriate code. Medicare rarely pays these. Third, if you have Medicare, do not sign the waiver or you will be charged for this code. Fourth: They try and 'bill' by sending text messages instead of paying for a stamp to mail the bill.