You will be satisfied with your experience!…read more We recently completed a large foundation project with Groundworks in Edmonds, WA -- a roughly $70,000 job involving permits, engineering reports, and significant structural work. Given the scope and importance of the project, I wanted to share a complete and thoughtful perspective. Overall Experience From intake through execution, the experience was strong. The consultation was detailed, the proposed solution was clearly explained, and the permitting and engineering process -- which took a couple of months -- was handled smoothly with consistent updates. The crew worked efficiently, and the quality of the foundation work itself was solid. The Consultation & Planning Our home sits on a steep slope, and an addition at the back had begun to settle. Groundworks sent out Jerry for the initial consultation, and he was excellent. Jerry was knowledgeable, energetic, and charismatic, and he took the time to clearly walk us through the problem, the proposed solutions, and what a job of this scale would realistically involve. He explained the engineering considerations in plain language, answered questions thoroughly, and helped us understand both the risks and the long-term benefits of doing the work properly. From an intake and planning standpoint, we felt confident moving forward. The Project The scope of work was extensive and involved foundation reinforcement along the entire back of our house, as well as drilling and post installation outside of the foundation to properly support a failing rear addition. Because much of this work needed to be performed beneath and adjacent to our back deck, deck access was required. We discussed these access needs ahead of time, and I even removed the top decking myself to reduce labor costs, based on our shared understanding of what would be necessary. A Miscommunication (and What Happened Next) While I was out of town during part of the work, a miscommunication occurred on site regarding what deck changes were permitted. As a result, the deck was dismantled more extensively than any of us had anticipated. This was understandably frustrating -- not because anyone did something wrong, but because the situation was genuinely complex and confusing. It was a conversation that perhaps should have been extremely clear about what was happening, but it wasn't -- and it wasn't the fault of any single party. Once the issue was identified and elevated, senior leadership stepped in, and this is where Groundworks truly distinguished itself. Leadership Response & Resolution We ultimately worked directly with Nathan Malsch, the General Manager, who was professional, attentive, and genuinely committed to making things right. Initially, we discussed a 50/50 split on replacement lumber for rebuilding the deck. Nathan went well beyond that agreement. Groundworks purchased more than enough lumber for a full deck rebuild, had it delivered directly to our home, and even provided a Milwaukee impact driver/screwgun set along with Milwaukee bits to help with reconstruction! That level of ownership was frankly unexpected and deeply appreciated. It wasn't just about compensation -- it was about leadership taking responsibility and ensuring we felt supported after a frustrating situation. Final Takeaway Large foundation projects are complex. What ultimately matters is how a company responds when challenges arise. Based on the quality of the work, the professionalism shown during consultation, and the accountability demonstrated by senior leadership, I feel confident recommending Groundworks. We ultimately walked away satisfied and appreciative of the effort made to ensure we were truly taken care of.

Tucker was very professional, pleasant, kindly answering our questions and spent 2.5 hours…read moreevaluating our house before giving us a quote. I would recommend

Ben came to my son's house to give us an estimate for repairing an apparent crack in the…read morefoundation. He showed up on time and crawled under the stairs in a space crowded with stored items. After a careful examination, he gave us some good news. What looked like a crack was in fact, a small surface gap where the cement did not fill in the gap between 2 of the form boards. He did not charge us, but gave us a huge relief that there was no structural problem. I would recommend them if you have any concerns about your foundation. I believe you will get a fair and honest evaluation.

We asked Ashkan to stop water ingress that was coming in through our concrete basement wall. We…read morewere very pleased that he did it from inside the house. We have been happy with the job. It was professionally done and our water problem has been solved. He offered his service at or below the the price of other concrete repair firms. R.&M Cole Fraser Valley

Ashkan provided the best pricing out of all the quotes I received in Vancouver. I had a serious…read morebasement leak after the recent heavy rains, and he took care of it quickly and professionally. Highly recommend his services!

My patio slab sank approx. 3/4 inch, creating a real tripping hazard and an area where rain water…read morewas pooling. I called True Level after seeing their trucks at several of my neighbors. They sent an estimator right away, he did measurements and took several photos, he then drew up a work plan and estimate. The team they sent to do the job reviewed the job with me and kept me in the loop during the process. They were friendly, efficient, tidy (covered all my patio furniture). I am very happy with the concrete lift and crack repairs. It is clear they take pride in their work and they are very knowledgeable.

I never knew concrete could sink. And, I didn't know it could be repaired. After doing a bit of…read moresearches online, I found this company. I was happy with the whole experience. They fixed the concrete platform supporting a staircase and sealed various cracks. I was impressed by how efficient they were. I got responses promptly. The job was well done.

I want to first state that the work done at our house was excellent and timely and the field…read moreworkers were professional and kind. The issue and concern we have with Foundation Restoration is a lack of transparency. We had 32 posts replaced under our house and were given a "lump sum" estimate that we signed and agreed to. It was communicated to us that the work would take place from 10/31-11/2 (roughly 3 days). The job wrapped up yesterday and in total it only took them one full day and 3/4 of another. We received our invoice this morning which literally just had a one-sentence description of the work followed by the remaining balance. I appreciated their promptness in getting us an email and requested that we see an itemized breakdown of how our $8k+ job was delineated. All I was looking for was to see how much of the $8K+ was going to labor and how much was going to materials. After three different exchanges, they are still refusing to give any information. Our house was flooded last year and over the course of 8 months repairing our home, we have worked with numerous companies. EVERY company we have worked with has at minimum given us a breakdown of labor and material costs. I'm frustrated because I genuinely believe the cost for our project was estimated significantly higher than the actual cost and Foundation Restoration is unwilling to specify their labor/material costs so they can hide behind a "lump sum" estimate. For these reasons, I would NOT recommend Foundation Restoration.

We had Foundation Restoration come take a look at the crawlspace of our recently purchased home…read more They were incredibly professional and helpful throughout the entire process. If we ever need any more work done, they will be the first people we call!

Neil from Anything Concrete Inc. came into the building to repair our old concrete decks in our 14…read moreunit apartment building. He was very respectful and courteous to the tenants. He knows his concrete and was very efficient and completed the job within the day. I am very impressed with his professionalism and work ethic. I have dealt with many workmen in the past 20 years and he really stands out as a great tradesman.

Neil is a wonderful spirit. He is helpful, reliable, professional, and hardworking. He stands…read morebehind his work and service. It took me a year to research & decide which company to use to repair the foundation cracks for my 30 years old house. I had concerns about the cost and the quality of works. Base on reviews I finally decided to call Neil. His turnaround time is prompt although he is extremely busy during peak summer season. He took the time to explain what needs to be done and what's not (if it is not necessary) and listen to my concerns. He even returned the next day for a minor fix for me. I am very grateful to him and very satisfied with the quality of his work and reasonable charge. I would highly recommend Neil to anyone who needs foundation repairs.

Greg was d see upper helpful and knowledgeable. He installed stainless steel vents and a skylight…read moreand his team did an awesome job

Greg was quick to respond to fix some broken tiles and clear some roof clogs. Very professional and…read morefair priced. Would definitely recommend