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    Basford E Alan

    5.0 (1 review)

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    14 years ago

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    Prairie State Legal Services

    Prairie State Legal Services

    (13 reviews)

    I guess I should have checked the reviews first. I have always recommended this place to…read moreacquaintances as I assumed this was a robust resource for members of our community facing difficulties, but now that I myself tried to use their services, I find that it is impossible to do so. A family member of mine is facing imminent homelessness, and I have called PSLS five separate times during the past week attempting to even speak to an intake specialist. I am unable to even speak to a live person; the phone system repeatedly tells me the line is full and to call back later, but their phone lines are only open 9am-1pm on weekdays, which is just horrible when you don't even answer the phone during those limited hours of operation. This service is meant to be for the community. Their website says, "Prairie State Legal Services is supported by a diverse group of foundations, corporations, individuals, and government agencies that provide a stable foundation for our organization." I'm not sure which foundations and government agencies are giving them money, but it sounds like fraud if they are incapable of serving the public. Very disappointing.

    I wish I could say that they're compassionate and tried to help, but it was basically the opposite…read more The people taking the intake form are very polite on the phone. That's the only reason they got one star but the attorney calling back was vile and disrespectful, argumentative and awful. they interrupt you they constantly scream at you. I have never been spoken to in that manner in my life. I have never experienced, such unprofessional, arrogant, narcissistic, self-absorbed, coldhearted contempt from someone who could have helped, but claims immediately they're Not going help whether you have proof or not.. This not only happened once, but it happened several times to me through the years when I needed legal help I reached out to them and each and every time I had the same horrible experience.

    Donahue and Kililis, PC

    Donahue and Kililis, PC

    (8 reviews)

    If I could give 0 stars, I would…read more I hired Kyle Colson in 2025 to represent me, and from my very first court appearance I questioned whether he was prepared to handle my case. Watching him stand before the judge was painful. He appeared completely unprepared and struggled to effectively advocate on my behalf. I ultimately followed his advice and entered a guilty plea, and I was specifically told he would represent me again at my supervision completion hearing. Fast forward one year. I arrived at court, waited over an hour, and never saw Kyle. I called Donahue & Kililis to confirm I had representation that day. After giving the receptionist my name, I was told that Evan would be representing me. That actually gave me some relief because my previous experience with Kyle had left little confidence. Instead, Kyle eventually walked into the courtroom. After another 45-minute wait, he called me before the judge without speaking to me beforehand. Standing in front of the judge was the first time he asked whether I had completed all of my supervision requirements. The judge immediately stopped the conversation and recalled the case because those discussions should have happened privately before we were called. It was embarrassing and completely avoidable. I sat back down expecting Kyle to discuss my case with me. He never did. After waiting again, the judge called me back up and informed me that the firm was no longer representing me. I was shocked. Kyle had literally just stood next to me moments earlier as if he was my attorney. After court, Kyle wouldn't even acknowledge me. I had to call the office and ask someone to have him come outside and speak with me. I waited another 25 minutes. When he finally came out, instead of explaining what had happened, he asked me, "What happened?" I told him I was trying to figure out the exact same thing. He then said, "Technically we don't represent you after 30 days of sentencing." My question was simple: If you weren't representing me, why did you call me before the judge? He never answered it. Instead, he told me, "I can see you're getting aggravated, and I'm not going to deal with that." He repeatedly changed the subject to the fact that I hadn't completed everything instead of answering why I had been led to believe I had representation that day. When I became frustrated after getting no answers, I did say a few not nice words to him and his final comment to me was, "Look in the mirror." That is the level of professionalism I received. To make matters worse, I was told one of the firm's owners, Evan, would be calling me to discuss what happened. That call never came. My biggest issue isn't even the legal outcome. It's the complete lack of communication, accountability, and professionalism. I left court embarrassed, confused, and without representation after every indication suggested otherwise. If you're considering hiring this firm, I strongly encourage you to ask very clear questions about exactly when their representation begins and ends, who will actually appear in court with you, and what communication you can realistically expect. My experience left me with far more questions than answers.

    Evan was professional in resolving my son's case in a timely manner…read more Would recommend their law firm highly.

    Basford E Alan - lawyers - Updated September 2026

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