Food was OK ,however what was really disappointing was the order appears to have been incorrect That said we did end up getting another meal after being told by one of the junior wait staff that we will not be charged for the incorrect meal. When we went to pay another senior wait staff member requested we pay half for the incorrect meal ,and later on we also noticed we were charged for a drink we never ordered. Whilst we did return and get a refund for the drink we didn't order,we were not happy at all about about paying even half for a meal that was incorrectly ordered. We simply will never ever ever eat here again under any circumstances and tell all our friends not to as well. If the right thing was done and the communication between staff was improved I probably wouldn't waste my time writing a review Greed for a few lousy dollars is never worth it however its likely nobody cares read more

Never again ... Not only was there a super long wait for entree (should have guessed by the comment from the next table over who were complaining to each other that their wait was beyond ridiculous), but when it came, it was Salmon and Avocado Bruschetta and yet what it really was, was warm bread with a scraping of avocado and a slice of smoked salmon on top and a 10 year old at home could have made that equally as well. It was not restaurant quality at all. Then you had to keep your cutlery from entree and use the same ones for main. I hate that. It's lazy and cheap. When dinner FINALLY came out, most of the hunger had passed. Many tables around us who came after us, got their mains first, and there was an endless trail of take out orders leaving the kitchen. You look after your patrons IN your restaurant first. I don't even really know how four meals fit onto the table as it was an exceptionally small table and felt very cluttered. Waiters came and went and yet none took away the used glasses and asked if we wanted a new drink. Up sell, people!!! Walking around the tables all night long was the owner seeing who he could rush out the door in order to accomodate the poor fools waiting at the front not realising that they probably wouldn't get to eat until VERY late in the night. We even ordered two desserts before we finished main so that we could get a head start with it, and it STILL took over 20 minutes to come and it was liquid choc mousse in a bowl. It doesn't take 20 minutes to prepare. The whole night was unacceptably slow and non exciting and I wouldn't go back. The bright spot was that when the food DID come, it wasn't bad. I mean, other than the bruschetta, it was all ok. They made accomodations where requested and it was edible and tasty enough. But there are restaurants where you get good food AND good/quick service, and there's therefore no need to come back here again. read more

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Terrible food. We used to go to Basilico Glen Waverley a LOT. Our first time at Basilico Mount Waverley and it was not good at all. One of us ordered a medium rare eye fillet and was served a well done not-eye fillet (apparently the eye fillet was buttferflied - why??). Then we were told that it was the last piece of steak in the kitchen (we had a 6pm booking). We also ordered marinara - 2 of the 3 mussel shells arrived on the table empty (why bother putting them on the plate?), the prawn was overcooked and some of the seafood (can't tell what they were) were undercooked. We also ordered carbonara and the bacon was undercooked. Never going back. read more

Looking for something close to home, reliable and well priced? This is the place for a easy going night out in the 'burbs. We booked a table and thank goodness we did because this place is popular! After years of living in this area, I decided to be lazy and go more local and I was pleased with the results. With friendly family style service, the chicken and avocado risotto was by far our favourite! We also tried the pumpkin pizza and the prosciutto pizza and the latter was much tastier as the pumpkin seemed to lack flavour. If you have room after your meal, their tiramisu is served in a generous portion and if you are really feelinng in beast mode, try the nutella pizza! I had food envy as the kids next to us were digging into it as if it was their last meal. read more

Wanted some good risotto and was sorely disappointed. Everything looked good but sadly didn't taste as great! The risotto lacked spices and the cannelloni was watery..., Come on suburbia... You can do better!! read more

Mediocre food and service. I asked the server if the risotto was gluten free and she said all the risottos were. I then questioned the risotto meatballs again, and she came back and said actually it was wheat... read more

Love it; can get a table at the last minute - they accommodate when ever possible. Think being a regular helps - but I go back - that says it all. Great food, great service, great local business. http://basilico.com.au/glen-waverley.html read more

Disappointing - ordered pizza delivery to my hotel which was cold upon arrival and lacked flavour. It arrived an hour and 10 minutes after the order was made. Disappointing is the only word that can be used to describe my experience with Basilico read more