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    Baskin-Robbins

    1.6 (5 reviews)

    Order Baskin-Robbins Takeout or Delivery

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    3 years ago

    People still inside ordering ice cream at 7:24, and they locked the doors. Didn't close till 8.

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    6 years ago

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    Carvel

    Carvel

    2.1(21 reviews)
    0.3 mi
    $

    Was surprised to see Carvel Ice Cream in this shopping center today…read more Chocolate ice cream with wet walnuts nothing special. Store didn't seem as clean as would expect Carvel store to be, so I ate in car.

    Terrible experience…read more The employee asked if I wanted whipped cream and a cherry, giving me the option to choose. I politely declined. When it was time to pay, she told me that because I didn't get whipped cream and a cherry, I wasn't eligible for the Wednesday BOGO promotion. I visit Carvel frequently for the Wednesday BOGO deal, and I have never been told that whipped cream and cherries were required to receive the promotion. In fact, I've never gotten whipped cream or cherries on my cups before and have always received the BOGO discount without any issue. When I questioned the policy, the employee started arguing with me and responded, "Yeah, I asked you if you wanted it," which only proved my point--she presented it as an option, not as a requirement. She then pointed to a printed sign that said "No substitutions." I asked why she offered me the choice in the first place if declining the toppings meant I would lose the promotion. She never answered that question. To make matters even more confusing, I did choose whipped cream and a cherry on one of my sundaes. When she handed it to me, the cherry fell off, and I told her not to worry about replacing it because it wasn't a big deal. I then asked if she could simply put the whipped cream and cherry on the side for the second sundae so the promotion could still be honored, but she refused. The entire interaction was confusing, inconsistent, and unnecessarily argumentative. If whipped cream and cherries are truly required for the Wednesday BOGO promotion, customers should be informed before they're asked whether they want them--not after they're told they no longer qualify for the promotion. Clear communication and consistent customer service would have prevented this frustrating experience.

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    Baskin-Robbins - icecream - Updated August 2026

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