First off and foremost the service is by far the worst of any department store! Salespeople are so…read morebusy playing grab-ass with one another that customers are simply not waited on! I have been here multiple times and it's always the same. If you want assistance you have to use the kiosk. You bring the shoe to the unit and scan the information. You pick your color and size. You enter your name and the area you can be found. Then you wait. It's like pulling teeth to get them to return to check on you. I had boxed up the shoes and was ready for additional shoes to try on. Again, no floor person to provide help. I have to go back to the kiosk to get additional assistance. A royal pain in the butt. What has happened to providing customer service? It's of no value at this business. I did buy 2 pairs of shoes. Now that I know my size I'll simply buy them from the company directly or shop on amazon. For a few dollars more I think it will be worth my sanity. While I'm on a roll I suppose I should mention the check out process. That's about the same as the floor staff. Useless! I spent over $370 on 2 sets of shoes. On clouds and Hokas. The dude at the register states " you want to save $10, I'll enter your phone number, no email is needed". Well he doesn't tell you the $10 off isn't for another 6 months! Just in case you return the shoes. What a crock of crap! Very deceptive. They have since sold my phone number and all I receive is political invitations on my phone. Such BS. AND if you want to order a pair of shoes to deliver to your home, that too has to be done via the kiosk. No store to store transfers offered AND it can't be done at the front checkout when you make a return. This store is a terrible disappointment. Scheels here I come! October 2024

I haven't been in a Dicks in sometime. They went down hill and I just quit going. Recently I was…read morelooking at reviews for athletic shoes with an overall maximum comfort rating. Dicks was one of two places on the list to buy. So, today I whipped in and they had them. The store looked good. Clean well stocked and someone actually offered assistance! I tried on a pair of Brooks Glycerin 20...True to the review they are unbelievably comfortable. On top of one of the most comfortable shoes I've ever worn,today was 25 % off! I'm happy with the entire experience. You should... Go!

Selection: The store is geared towards lacrosse and hockey…read more Service: I went to go sharpen my figure skates here and the process was easy! The man takes my figure skates and sharpens them right then and there for about $12 (without tax). The whole process took about 20-30 minutes! Not a bad price at all!

Awful customer service, waited 20 min and no one came to help us grab skates for our 8 year old…read more This happened the last time as well. Now I remember why we shop at pure hockey.

I came to the store looking for some back to school supplies for the kids. I was amazed, but happy…read morethat they had some great sales going on just as everyone is preparing to go back to school. For example, they had Nike products at buy one get the second one at half price. I consider that a great value on Nike as I almost never see current style at sale prices like that! Well, this was my first time visiting the specific academy store, and I was there right before closing I Still with able to find an associate to help me. Grant it, on prior visits to other Academy stores, I am usually approached by an associate, but this time I had to seek and find one of them. Review #2052

I bought a stadium chair. I showed my school ID plus i was still wearing my staff t-shirt. The man…read moreat customer service refused to give me the teacher discount because my id said 24/25. My campus has not yet taken pictures to issue the new ID's. Either give teacher discounts or don't. They could have easily found my name on my schools staff page. My badge looked worn because I have to wear it every school day and teacher planning days. The store also had bikes and boxes blocking an 2 entire isles.

Replay is my go-to for all of my disc golf needs! Their service and knowledge is excellent, and…read moreboth their new and "slightly used" selections are well categorized and sorted - if there's a disc I'm looking for and don't yet want to pay full price for it, I can easily find it here without looking through the entire used disc section. They also have a lot of inexpensive used discs for newbies to start their first bag affordably. They also carry a lot of the necessary accessories for one's bag, including suckerball retrievers and a big assortment of disc golf bags. They have a lot of things for other sports as well, but as an avid disc golfer, there is no place in the North Texas area better for disc golfers to get what they need than Replay Sports in McKinney!

DISC GOLFERS - They have a lot of discs, I felt overwhelmed at first. Their sorting method…read moreconfused me at first but once I understood their method I was able to grab what I was looking for. They have a HUGE selection of used discs from all brands and wear and tear. Also have a nice selection of bags and carts.

We just had the best experience with a gift return without a receipt. The item wasn't in stock so…read moreKirk, had the new item shipped to our home. They went above and beyond in their help. We love Rally House! They may not be the cheapest, but the quality and service is unmatched.

Rally House is my go house for all of my sporting gear and needs I am a huge OU fan and Rally has…read moreeverything I need and then some,love,love,love the selection because I can usually find something (to my surprise)to add to my collection that I didn't have already and let me tell ya,I've pretty much got it all,the prices are great whether I am getting Cowboys gear or Sooners they have everything that I need at fantastic prices...

It's important to support local businesses during this COVID19 crisis and spread the word about…read morethose that are going the extra mile. We stopped in because The Shirt Locker had a sign on the side of the road that said, "Face masks for sale!" What a smart idea! The Shirt Locker has a nice range of face masks in solid colors, patterns, sports teams, etc. They have masks appropriate for children, adults, and extra-large faces for $15.00 each (they will take cash or credit card). It's a sweet shop, owned by super nice people! Comfortable environment, friendly faces and they have no problem answering your questions. We are currently working on custom face masks for our organization. We're really impressed with the time they've spent with us, patiently working through the details, interjecting ideas, helping with the design, and showing us the end result. If you're looking for quality products alongside excellent customer service, this is the place to go!

Super sweet and prompt. I am so happy this is still around. Shirt customization that is.read more

Still a great place to get my walking shoes in correct size. NB is one of few shoes that offers the…read morewide size. My favorites were not in stock during my 40% off sale so I ordered again with the staff. Ordered Mon and delivered Fri from MA to TX. Sweet.

From the owner: At New Balance Factory Stores you will find a vast assortment of New Balance footwear and apparel…read more We also specialize in personalized one on one service to help you find the perfect fit. Our trained Fit Specialists will expertly assess and determine the best New Balance styles for you.

04/11/22- Monday…read more All staff members are very helpful. They offer Veteran discount. We love coming over here.

Great place to pick up deals on Jordans and other Nike shoes but unfortunately the Indians come in…read morethere with their nasty feet and try on shoes with NO SOCKS and then throw them back on the shelves. Let management know and they knew exactly what I was talking about but still allow them to try on shoes with no socks even though it's a health code law and their store policy. Please management do something about and enforce them to wear socks before trying on shoes

asked for a size employee didn't communicate that they didn't have my size customer service was…read moreawful had me waiting like an idiot don't go here

The team does great work. I have worked with CJ, Kenny, and Chris and Spud they helped me ball…read moreknowledge, got inserts fitted, and even helped me learn proper form and how to hook a ball. The practice lanes comes in handy when you get ball modifications to test things out.

I went there to get a new bowling ball but before Spud ( the pro) would sell me one he made sure…read morethis was the best plan of action. With my old ball in hand he wanted to see how I throw how my ball did down the lane etc. I couldn't ask for a better experience. With my new ball I was given pro advice and lessons to help my game. Best experience I have ever had getting a new ball.