If you don't care about your customers why should I care to spend my money here. Staff was very rude and unhelpful. I am extremely pregnant and when I asked for help was told to go find someone else. Twice. The person who finally talked to me about the large item without a tag didn't even look at me when she told me to go back to the back, grab it and then they will check it at the front. Not worth the hassle for me when I can't even lift it in my cart so I just left. read more

Empty shelves dominate but nice staff. Def seems like they're about to close. Though I found reiger pairs of sox that'll do. Just no planters or shelves. Extra star since I did find something and they are following social distancing guidelines read more

Ross Dress for Less - Empty shelves... must be closing this location soon - Department Stores Near Me - Allen, Texas

3 Times getting rude behavior from the same manager at this store. Filed a complaint directly with corporate this time, but will not return again. I see other similar experiences - but guessing Ross Corporate doesnt get it either. read more

Okay. I keep coming back to this location hoping it will eventually be stocked properly. Stocked with all those items that never sold at name brand stores. I keep coming back and I rarely find anything worth buying. Usually it's broken junk that is discounted. Don't think I need that chipped cup or that shirt with one short sleeve. It's the land of misfits here! I will continue to return with the expectation that I just might get lucky and find a deal. BUT, I won't hold my breath! 45/2019 read more

09/06/22- Tuesday All employees were very helpful. Items are pretty affordable. The restroom was clean. Thank you :-) read more

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I came to return the clothes but the staff was rude and made me take the clothes out of the bag for her. I would have been happy to help if it weren't for her discriminatory attitu read more

I frequent this location for fun things, like: candles, picture frames, t-shirts, etc. There is a cashier named "Candy" who is always smiling, happy to help and will jump on a register when she sees a line. I watched her handle an angry customer with patience & grace. People can learn from Candy, she's very kind & I think she's fabulous! read more

great service, there is one in particular that makes my stay every Tuesday she's a sweetheart she was the lady with the poppy colored shirts and her Nikes was an amazing person and friend to talk to! I loved the questions that she asked me like how was your day or did you find everything alright today. she was also really pretty I think her name was Candy I love coming to the store the cashiers are super sweet. I would love to come here again and I will always look for the name Candy! thanks again for the wonderful service! read more

Dot shop here if you don't want to deal with supposedly the manager she gives the wort service she has no manners or education, They should fired her if she doesn't like to be around costumers. read more

Excellent prices. You really pay less for name brand items. Well stocked. You can find many items you don't think they carry.

I wish I could give 0 stars. Terrible customer service. Only had one line open and 20 min wait. I had a return because fitting rooms are not open. With all the business struggling right now great customer service should be a priority. I use to shop here all the time but I won't be back. Get your act together! read more

I came here for one thing and I found it! That is the reason for the 3 stars, otherwise I feel like this location could use better inventory and sprucing up. I've been here a few times and every visit I feel the same way, underwhelmed. There are certain items I come specifically to Ross for because I know that if I find what I'm looking for it will be significantly cheaper than other places. Overall, I usually enjoy poking around Ross, but this location needs a little more attention. read more

Ross 'is what it is'. Not a fan of this chain at all. Kinda reminds me of a flea market....a little bit of everything, but never a good selection of any one thing. Gave this location 1 star based on the fact I did find a nice button-down cotton Tommy Hilfiger dress shirt for my job interview 2 weeks ago...Turns out I got the job so I'll give my new shirt some credit :) Having said that, I probably won't return to this chain again unless I need another job, but hopefully that won't happen for a long, long time, if ever. Should be called 'dress for mess'. Ugh! read more

I got to this location pretty often since I work in the area. The men's clothes and shoe selections are horrible...hardly anything there. What I have been able to luck up on is hats. Instead of paying $35-$45 at Lids or something like that, you can sometimes find your favorite team's hats for $7-$11. I've also lucked up on some nice artwork their and they usually get decent area rugs and other home decor too. read more

I, sometimes, like to shop at Ross to see if I can find any deals. I found some pretty cool things today so I was pleasantly surprised with my trip there. This particular location was a lot more organized that some of the other ones I've been to recently, and the lady at the register was slightly friendly, which was a nice change. There was a girl there with a black eye and she made me feel kind of uncomfortable.. but I don't know her circumstances so I can't make any judgments.. just.. yanno, if you have a black eye try to stay in the back for a few days or something. At any rate, overall it was a more enjoyable experience than I've had in most Ross locations. read more

This a place that is really hit and miss. You have to frequent it to find what you are looking for. It has many great finds.

Came here literally one month ago to purchase a bag for my trip. Did not use at all and came to return. They would only give me store credit because it was one day off their 30 day policy. Very disappointed with this return policy and that it was probably quite easy to have done the return. read more

It is absolutely amazing to me that this store consistently is understaffed. How in game world on a Saturday could you have 2 people working a register? Occasional problem? No. This is a regular occurrence. Come on, but come with comfortable shoes. It's a nightmare. read more

Horrible management- 30 people in line on a Saturday afternoon with one regular checker and one customer service lane gal. Low selection of shoes as well. Won't shop here again. read more

Not to be indelicate, but this Ross is a dump! It's the worst example of the store I've ever seen. I usually enjoy looking around stores like Ross and almost always find something I didn't know I needed. I felt like I was walking into a bad thrift store. There was barely anything on the shelves/racks at all, it was totally disorganized and looked like they were about to go out of business. I don't know how they haven't. read more

Taylor I think is the blond girls name, she's really nice every time I'm there. She's loss prevention now though I think. Management is okay here. Lines go pretty quickly. Store is usually organized pretty well by size surprisingly. Only complaint is they stop randomly carrying the "gormet cookies" forgot the brand name but I always buy the confetti cake batter ones, and the red velvet (the best) ones. The store in Plano usually has them so I get them there but this location really should order and keep those in stock. It's never too crowded and it's pretty relaxed at this location. Not a bad place to shop. read more

I am a huge fan of Ross...this store however is bare. Empty shelves everywhere. When it first opened I figured it just needed time to fill up. Never has happened. Go to the one in Plano...Not as clean or nice but atleast they have merchandise on the shelves. read more

I go to this Ross quite often and do find some good deals here. I usually have a normal shopping experience here.

This store was empty with very little selection and this has been my experience multiple times. They could do a lot more business but they just don't have enough merchandise. Hunt elsewhere! read more

The shelves don't have much good merchandise, but, I occasionally find good deals on certain items. I found a nice, cheap yoga mat and sony headphones which were nice quality for the price. However, when I do find cute shoes, be warned. The stickers stuck to the shoe and even took off the finish on a few pairs I have purchased before so I was not happy about that. Other than that, nice store to browse in and employees are pleasant. read more

I gave it one star because... when you enter you see jewelry cases and to the right a podium for their loss prevention people. This day there were 2, talking by the podium. There was a purse inside one of the cases so I went up to them if they could me and tell me the price. The female walked away the male with not even one work not a greeting goes behind the counter and flips the tag so I can see it. And he begins to close the case. I got the hint. Thanks. I walked away. After looking through the racks(long time) I found a blouse I went to the line it was long for a weekday. Only one cashier checking out. Ashley. I watched her while I waited in line YELLING "next!" When we are standing within earshot. But she looked miserable to be there. Not a smile to anyone. The lady in front of me and I both noticed this. Way to make me feel valued. So what's the point Ross, of having them yell WELCOME to Ross as you walk in but them you get treated like you are bothering someone by asking for a price on an item and your cashier looks like she could care less. I mean I spend a lot of time looking through the racks and found something I just loved the least y'all could do is not yell welcome from across the building instead be genuine and say hi and smile and just be happy I came in to your store because there's other stores I could go to. read more