Absolutely terrible service. For a college town where there are young people who need to get their…read morecars fixed, the workers were not understanding or respectful in the slightest. I brought in my car with a specific request from a mechanic to run a diagnostic test on my car and I was told that they would not do it because "they didn't feel like waiting for the machine".

I had my alternator changed out there. Service was fast when they finally got to my car, it was…read moreearly fall and they were swamped with customers. This is a college town and lets face it. Most college kids are driving beaters and beats need repairing. Price is expensive (but what auto repair shop isn't?) Good service, customer service is good. Highly recommend.

I have been using Dick's repair shop for years. They do great work and have saved me a ton of…read moremoney over those years. Everyone in our family uses them. His son Rick does most of the work now and is an excellent mechanic that doesn't inflate hours worked. Highly recommended.

Been going the Dick's for over fifteen years. Rick, Dick's son, is a very knowledgeable mechanic…read morewho is an excellent problem solver. Never had any issues regarding quality of work and or pricing. Highly recommend.

Great repair shop, I would definitely recommend!…read more Paul, the owner and lead mechanic, is the one you'll talk to on the phone. He's the most honest and straight forward mechanic you could ask for. One of my car's issues was with its computer, even though part of the repair went beyond this shops capabilities they still stayed in touch, recommending a car dealer and ensuring the proper repair was accomplished. They charge by the hour and do a great job at keeping you updated on the car's status. I don't plan on going to any other repair shop after working with these guys.

If I could give 0 stars, I would…read more We dropped our vehicle off on 6/21/26 for a scheduled calibration appointment on 6/22/26. On the morning of 6/22, we called to confirm that the keys we left in the drop box had been received. We never received a call that day indicating the work had been completed, so we called again on the morning of 6/23. During that call, we were told they weren't sure why the vehicle was there and had been waiting for someone to call. We were then informed that the calibration would be completed that day. When we picked up the vehicle on 6/23, my significant other noticed that one of the windows had been left down. When he attempted to roll it up, it would not operate properly. What was especially concerning was that no one informed us of this issue before we picked up the vehicle. The window had been left open with paperwork and personal items inside the vehicle, leaving them exposed and within easy reach of anyone passing by. At a minimum, we would have expected to be notified of the issue before taking possession of the vehicle. I called the business politely to ask if anything had happened while the vehicle was in their possession so we could provide accurate information to our mechanic. I was not accusing anyone of causing the issue; I was simply looking for information. Unfortunately, the manager immediately became defensive, raised his voice, and began yelling during the conversation. Rather than speaking to me professionally, he repeatedly interrupted me, called me names, and spoke to me in a hostile and disrespectful manner. He also told me that if I came into the business to discuss the matter further, he would have me arrested. At no point was I threatening or aggressive--I was simply trying to understand what had happened to my vehicle. He hung up on me twice, and when I was finally able to speak with him again, the conversation remained hostile and unproductive. Instead of addressing a legitimate customer concern, he chose to belittle me and treat me with complete disrespect. Regardless of whether the business was responsible for the damage, customers deserve to be treated with professionalism and courtesy. The lack of communication regarding our vehicle, combined with the manager's behavior, made this an extremely frustrating experience. We have contacted our insurance company regarding the damage and will also be filing complaints with the appropriate consumer agencies. Based on our experience, I would not recommend this business. The customer service was unprofessional, communication was poor, and concerns were met with hostility rather than assistance. Based on other reviews it seems this is an on going issue

Great prices, fast and efficient service. I had a house full of junk, Rob came and removed…read moreeverything within three hours. Great job

From the owner: Don’t worry about bringing your car to the shop, we will come to you! Give us a call with any…read morequestions and will will help solve any problems you are having with your vehicle. Our top priority is getting you back on the road!

We recently took a trip to see Penn State with our daughter and wouldn't you know, our passenger…read morewindow regulator just snapped! This was 5:20 pm on a Friday and we were far from home. The window was completely down within the door, wide open and we were heading to Pittsburgh for the next college tour. The weather was calling for downpours of rain of biblical proportions and we were desperate. We proceeded to phone and beg for help from around 5 diff auto repair shops and were told they were either too busy or the mechanics had left. As we drove we saw Starks. Yes, he was closing, but Will took a look and proceeded to get us back on the road! He was able to get the window back in place so that we could get where we needed to go without getting soaked. Fixing the window was no easy feat, but he did it with patience and a smile and we are forever grateful to him for helping out stranded New Yorkers when no one else was willing. Will Stark obviously has the work ethic that has fallen by the wayside in current times. People in State College, PA are lucky to have this wonderful auto specialist for themselves. He is one of a dwindling breed of people who provide true service and care more for their customers than the time clock and money. We wish him the best!

This place will charge you so much money. The guy that works there, I believe he's the owner, is so…read morenice and friendly and he will get you talking, and you will be like... he's so nice. He would never be dishonest or charge me for things that don't need done... Thousands, multiple thousands of dollars later you'll realize I was right. Plus everything will be very dire. Oh my gosh this was falling off your car and oh my gosh I can't believe you even made it over here with this piece of crap!

The same guys are working there now as when I started going there in 2012…read more My son brought his car in to get a second opinion re some repairs his dealer said he needed. One of the repairs that he was told he needed was new front brake pads. When Midas looked at the brakes, they called us & said that he still had 80% left on the pads. These guys are good, efficient and, most importantly, trustworthy!

Had a good experience while getting a wheel alignment, the over the counter representative was…read morefriendly and helpful, he didn't try to oversell me anything I didn't need and I was able to get my emission inspection and wheel aliment on my Subaru Forester the technician was knowable and explained the issue that my car was having and what he did to correct it. Will continue to go to these guys.

Our daughter had a problem with her car while at Penn State and Farai came out to her garage in…read moreabout 30 minutes and fixed the issue. He then ran more diagnostics at their shop for a very reasonable price. A-plus friendly service that really put her parents mind at ease from a very long distance. Incredibly fair and honest pricing. Couldn't recommend them more..

I went to this shop because they told me I needed two wheel bearings replaced. I got one of them…read moredone, and the main issue seemed better at first. The mechanic recommended I come back soon to get the other one fixed. When I went back later to do the second one, I was still having the same issue. I got a second opinion from another mechanic, and it turned out the real problem was on the opposite side from what this shop had diagnosed. So I ended up paying for a repair I didn't need, and they still wanted to charge me again to fix their mistake. On top of that, when I returned to get the actual issue fixed, they weren't able to get the part in time -- so I bought the part myself to help speed things up. Even then, they still wanted to charge me full labor for a repair that was caused by their original misdiagnosis. Because of this experience, I decided not to go through with the service or return to this shop.

As someone who has a job doing mechanical maintenance on heavy equipment and works on cars as a…read morehobby, do NOT go here. These people are the epitome of dishonest mechanics. They will always "happen to find another more expensive thing your car needs" (but really doesn't) while doing the original job you took it in for. I took my car in for a simple alignment and they tried telling me I needed a control arm. Because my car has low mileage, this is an immediate red flag. I was also under my car the previous week for an oil change and knew for a fact everything was in mint condition. Honest mechanics are hard to find, and you will not find them here. They try to abuse the trust of people who do not know about vehicle maintenance to get more money from you.

Called ahead for an oil change. Called again when on my way. I get there and they said a tech just…read moreleft and it will be over an hour until my car can been seen. Terrible service and unprofessional staff.