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    Bastion Hotel

    1.0 (3 reviews)

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    Hotel Port - Black stains on chair

    Hotel Port

    (3 reviews)

    €€€

    By far the biggest hotel disappointment. For 185 euros the night I got a small room of 10 square…read moremeters with just basic amenities. There was no toilet paper, no heating, no shampoo. Breakfast cost am additional 10 euros and it was of the poorest quality. Some bread and cheese and honey.

    WARNING: be very careful in your dealings with the management of Hotel Port, specifically Mr Twal…read moreVioc, the manager. I rented bicycles from him at Hotel Port, they were poorly maintained, and one bicycle's axle broke when we were several kilometers away at the Kinderdijk Windmill Park. I phoned Hotel Port immediately, and they advised that I should seek repairs. I convinced a very accommodating mechanic in a bike shop to make the repair as quickly as he could (1.5 hours, when he originally told me bike wouldn't be ready until following morning). I spent nearly €25 on the repair, with the understanding that Hotel Port would reimburse me. Well, that was not the case. Mr Twal Vioc would not fully reimburse me for the expense, to say nothing about his lack of sympathy, or that this maintenance issue ruined my day's adventure, taking me out of my way to find a bike shop, wait for the repair, then be delayed in my return to Rotterdam for an evening event. Very frustrating. Unscrupulous. Stingy. Heartless. I cannot recommend Hotel Port, and based on my interaction with the management, would advise others to choose other accommodations in Rotterdam. There are many other hotels in this and surrounding neighborhoods.

    Bastion Hotel - hotels - Updated June 2026

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