My boyfriend and I went to look around and buy a few things, he's never been to an Ollie's before…read moreand I gotta say it was probably not the best first impression. Everything was fine, though everything was extremely messy and cluttered. We were followed by an employee after we looped around the store to look at everything. It was quite persistent and discomforting to be followed (not so discreetly) by an employee, we had looped back towards the floor panels and rugs of the store as we're renovating a room in our home and wanted to see prices. This employee was on our behinds (to put it nicely) so we moved out of the way assuming he had to get to the backroom where there was a staff area. He had stood beside us for 2-3 minutes just watching us and then pretending to go through the floor panels. I understand staff must have precaution for customers stealing or causing issues as I've worked in retail for some years, but to be persistently behind customers and invading their space while they're just trying to shop and look around without any cause? Unacceptable. We will not be shopping at this Ollie's again. I will also be averting my friends and family from shopping here as well.

Ollies has a limited selection of a variety of items, but the items are offered at a great value…read morefor their customers!

Yesterday was an awful experience for myself and multiple other customers and even the staff…read more I received a text at 4pm saying my order was delayed. Received a text at 5:15pm saying it was ready for pickup. Arrived to what I can only describe as chaos. Over 24 cars in spots waiting for pickup, 15 cars lined up along side the building, 1 worker bringing out orders one at a time. I received 3 text reminders about my order being ready AFTER I finally got a parking spot with a pickup number. It was 2 hours after that someone came around asking people's names and trying to organize things. I was told be two separate employees my order was up next, only for it not to be. I arrived at 5:30pm, I left at 9:30pm. I sat there for FOUR HOURS. Obviously when I got home, things were unthawed, luckily the only thing truly wasted was the ice cream I had purchase which had obviously liquified in that 4 hour window. At no point did I see more than 2 employees and I was told by one of the employees that there was a system issue with the orders, nothing was coming through correctly, and management would not let them cancel any of the orders. He encouraged people to cancel if they could, I however, was not able to cancel via the app because it told me I was unable to cancel if an order was ready for pickup. Another gentleman told me that the reason I was told my order was ready was that it had started being prepped twice by different employees but hadn't been finished. He wasn't even supposed to be doing pickup, and had never done it before, but was trying to help out. Sadly I know that it's the employees that are going to get in trouble for this, and not management. This was 100% a management and app issue, but crap as always, will float downhill.

I needed to get my oil changed and tires rotated on my 01' Avalon. I was greeted promptly and the…read moregreeter was very polite and explained my service options. Service was performed quickly and a great value for the price! This is my go to place for routine maintenance!

Super friendly and have fair prices. Thankful to have this place around Ashland. Also have a cool…read moreselection of signed Funko pops

Another place I can't believe I haven't reviewed…read more I want to say my first visit here was in 2016. At the time I lived in Columbus and was in the Ironton/Portsmouth area to see family and had randomly found this spot at the mall. Over the years I had visited both locations mall and the downtown Ashland location shortly after it opened. It's been a few years since I've been in as I now live 4.5 hours away compared to 2.5, but was in the area on Wednesday. I had stopped in and browsed and was even more impressed with my finds this trip in addition to what I've found over the years. They have everything from Kenner Star Wars to Han Soloflex POTF 90s Star Wars to MOTU to Thundercats to Power Rangers to Strawberry Shortcake & Movie Maniacs. Staff is great and prices are fair. Definitely another spot I always try to hit in the area.

Couldn't be happier with the hair I walked out of this salon with! K Tip extensions are the gold…read morestandard! Professional, and welcoming owner and employees! I have finally found the right salon after bouncing around looking for the right place for a couple years. Pricing and process is up front, no surprises and you definitely get what you pay for! I've had sew ins for years and these k tip extensions are the lightest weight I've ever had. Completely seamless, and perfectly placed, you couldn't spot a bond if you wanted to! The most comfortable and workable extensions I've ever had. 10/10 recommend!

Becca was so sweet with my 5 year old, she's the sweetest soul. My daughter had the biggest smile…read morethe whole time! the place was clean inside, my service was everything I wanted & more.

Very friendly and got waiting on in a timely manner and price is great too also attending lady was…read morevery helpful a great experience and that doesn't happen very often now days wherever you go

Super cool health marketplace in the shops at The Market! They have lots of vitamins and…read moresupplements and lotions. I loved their kombucha selections and the other drinks for sale. The staff is super friendly and helpful. I parked in the street parking lots and paid via the meter. I think this is a wonderful addition to downtown!

I called the store today to ask a question about a product I had bought. They were very friendly…read moreand answered my questions completely. Couldn't ask for better service.

They brought the refrigerator in our house got it in with no problem. They took 2 old fridges…read moreincluding a subzero, which was very heavy had a trouble with their lift in the truck, fixed proble without getting angry or upset. they just did a marvelous job, impressed.

I had to exchange a chair that was slightly damaged. Their customer service was top notch and the…read moredelivers guys were so kind!

Great service very helpful going back for at least two more beds possibly three Danielle was…read moreawesome delivery guys too very satisfied

Danielle was super helpful. I told her what I was looking for and she set me up with exactly what I…read morehoped to find