I loved ordering from your Etsy shop, thank you for the great description & affordable price!! I am…read moreusing my new tuning fork with others for healing and meditation as well as for my own clearing. You wrapped it too - I loved having a gift for myself. Thank you!!

The amazing variety and selection available is the least impressive thing about this seemingly…read moresmall shop. You enter into a full range of options for your olfactory needs. A few steps away, you'll find a beautiful array of creative sculptures and art, crystal and stone carvings, and an incredible selection of jewelry. Even more exciting is the collection of spiritual and metaphysical literature and accoutrements. I have been combing shops throughout the area in search of a particular style of pendulum. I found it here. Everything feels welcoming and calm. But, there really is such a range of choices that you could spend a couple of hours perusing the shop and not get at all bored. The prices here are more than reasonable and the customer service is impeccable. Lauren is kind and helpful. If you can't find something to meet your needs, ask. She'll make every effort to help achieve your goal. I found *her* to be the most impressive aspect of this business. What a lovely human being.

BEAUTIFUL decor for your home decorating. Upper scale items from artwork to furniture .read more

From the owner: Outdoor Living…read more Products: Full Range of Home Decor, Living Room Accessories, Dining Room Accessories, Bedroom Accessories, Rugs, Wall Art, Baskets, Pillows, Candles, Lighting, Home Accents, Picture Frames. Services: Sale Items, Free In-Home Design Service, Seasonal Decor, Handpicked Collections. Location Facts: Next to Chico's, located in the Pines Shopping Center.

if I could give this place a zero I would. I went to get an ornament.i handed her a hundred dollar…read morebill. she said unless you spend $80 or over I can't take a hundred dollar bill. I said why? it's US currency. complaining to management does not help because she defends her craziness. The workers stand in a huddle and you have to ask to be helped to checkout. The clearance items that are supposed to be clearanced that are Jim Shore are not marked and when I asked is the 40% off the cashier said I don't know it's ringing up $46 something. I said again is it on sale? She turns and asks the other 3 employees standing there and they say yeah I guess. Yeah I guess is not an appropriate answer.

We ordered flowers, the "Sweetest Touch" bouquet from this shop to send to a close friend who had…read moresuddenly lost her mother. We specifically looked for a small business to support instead of a chain. My mother placed the order after seeing a bouquet design on the shop's Facebook page that she really liked. She specifically requested a similar look and asked that eucalyptus be included. She upgraded to the premium option for $69.99 to allow flexibility in achieving that design. She attempted to call to clarify details but reached a recording directing her to order online instead. After tax and delivery her order total was $91.79. When our friend received the bouquet on Saturday, she sent us a photo. Unfortunately, it looked nothing like the inspiration image in terms of overall flow and design. (To be clear, our concern was not about color substitutions or specific flowers being out of stock, but about the structure and aesthetic of the arrangement.) I contacted the shop and spoke directly with the owner. I explained that we were disappointed with the design, specifically the way the flowers were in rows. During the conversation, I felt the owner was defensive and frequently spoke over me while I was attempting to verify order details. She suggested my mother may have been confused about what she ordered and mentioned that certain flowers had been replaced due to availability. She also noted that the eucalyptus included--approximately a stem and a half--was added "as a favor," despite the upgrade to the premium bouquet. The owner requested a photo to confirm the arrangement had been delivered properly. I texted her the same photo our friend had sent us. She claimed the image appeared edited or inverted, which it was not. (The text on the card is clearly readable in the photo.) She then suggested it was simply taken from a "bad angle" and then implied it was because the card had been opened. When I reiterated that the bouquet was for someone grieving the sudden loss of her mother and that we were simply disappointed in the design, I heard laughter from the shop owner. Whether intentional or not, given the context, this felt extremely hurtful and inappropriate. She stated she didn't mean to laugh but she didn't see the difference between the photo online and the bouquet we received and that even her other designer didn't understand. The owner asked whether the recipient herself was unhappy or if it was just me, and offered to send an additional vase of flowers. I declined, as our concern was about the design we had already paid for. She suggested my mother should have requested a custom arrangement or increased her budget. However, as floral professionals, we would have appreciated clearer communication upfront about what was possible within the selected price range. There were other arrangements displayed at similar price points that appeared more cohesive, fuller and thoughtfully designed. The owner ultimately offered 50% off a future order. Unfortunately, we do not live locally, and our friend was only there temporarily for the funeral. More importantly, we did not feel comfortable placing another order after this experience. What would have made a difference was simple acknowledgment: "I'm sorry we didn't meet your expectations. Let us make it right with a replacement or refund." That level of accountability and empathy goes a long way, especially when flowers are being sent during a time of loss. We are sharing this experience so others can make an informed decision.

I called BG Bloom from out of town. I spoke to the owner, Andi. She is so easy and delightful to…read moretalk to. Andi went out of her way to make sure the flowers were what I wanted. My friend, who was receiving the flowers, was having surgery. Andi made a special trip to her home to make sure she received the flowers and offered to redeliver the next day if needed. That is Real Southern Hospitality! She kept me updated and sent a picture of the exquisite arrangement. The flowers were fresh, beautiful and tastefully arranged. ( I even asked if the flowers were real!). They were! I am very pleased with BG Bloom Room. They are an exceptional florist! Thank you Andi with BG Bloom. You make the world beautiful in every way!