Easy to deal with! Susan and paige have been so helpful with wedding invitations and wedding…read moreregistry! Loved my experience being a bride!

Purchased a beautiful area rug that was just right for our dining room. Christina was so easy to…read morework with and did a wonderful job helping to coordinate colors and styles. Loved the personal touch she provided! I was also glad to have the opportunity to support a local business. Will definitely be back!

We ordered flowers, the "Sweetest Touch" bouquet from this shop to send to a close friend who had…read moresuddenly lost her mother. We specifically looked for a small business to support instead of a chain. My mother placed the order after seeing a bouquet design on the shop's Facebook page that she really liked. She specifically requested a similar look and asked that eucalyptus be included. She upgraded to the premium option for $69.99 to allow flexibility in achieving that design. She attempted to call to clarify details but reached a recording directing her to order online instead. After tax and delivery her order total was $91.79. When our friend received the bouquet on Saturday, she sent us a photo. Unfortunately, it looked nothing like the inspiration image in terms of overall flow and design. (To be clear, our concern was not about color substitutions or specific flowers being out of stock, but about the structure and aesthetic of the arrangement.) I contacted the shop and spoke directly with the owner. I explained that we were disappointed with the design, specifically the way the flowers were in rows. During the conversation, I felt the owner was defensive and frequently spoke over me while I was attempting to verify order details. She suggested my mother may have been confused about what she ordered and mentioned that certain flowers had been replaced due to availability. She also noted that the eucalyptus included--approximately a stem and a half--was added "as a favor," despite the upgrade to the premium bouquet. The owner requested a photo to confirm the arrangement had been delivered properly. I texted her the same photo our friend had sent us. She claimed the image appeared edited or inverted, which it was not. (The text on the card is clearly readable in the photo.) She then suggested it was simply taken from a "bad angle" and then implied it was because the card had been opened. When I reiterated that the bouquet was for someone grieving the sudden loss of her mother and that we were simply disappointed in the design, I heard laughter from the shop owner. Whether intentional or not, given the context, this felt extremely hurtful and inappropriate. She stated she didn't mean to laugh but she didn't see the difference between the photo online and the bouquet we received and that even her other designer didn't understand. The owner asked whether the recipient herself was unhappy or if it was just me, and offered to send an additional vase of flowers. I declined, as our concern was about the design we had already paid for. She suggested my mother should have requested a custom arrangement or increased her budget. However, as floral professionals, we would have appreciated clearer communication upfront about what was possible within the selected price range. There were other arrangements displayed at similar price points that appeared more cohesive, fuller and thoughtfully designed. The owner ultimately offered 50% off a future order. Unfortunately, we do not live locally, and our friend was only there temporarily for the funeral. More importantly, we did not feel comfortable placing another order after this experience. What would have made a difference was simple acknowledgment: "I'm sorry we didn't meet your expectations. Let us make it right with a replacement or refund." That level of accountability and empathy goes a long way, especially when flowers are being sent during a time of loss. We are sharing this experience so others can make an informed decision.

I called BG Bloom from out of town. I spoke to the owner, Andi. She is so easy and delightful to…read moretalk to. Andi went out of her way to make sure the flowers were what I wanted. My friend, who was receiving the flowers, was having surgery. Andi made a special trip to her home to make sure she received the flowers and offered to redeliver the next day if needed. That is Real Southern Hospitality! She kept me updated and sent a picture of the exquisite arrangement. The flowers were fresh, beautiful and tastefully arranged. ( I even asked if the flowers were real!). They were! I am very pleased with BG Bloom Room. They are an exceptional florist! Thank you Andi with BG Bloom. You make the world beautiful in every way!

They know how to decorate and have the cutest clothes! Stop…read morein! Super sweet and helpful people.

A much needed addition to the Bowling Green shopping community. Whether you were looking for a gift…read moreor something special for yourself, this place has it all. Whoever does the buying does a great job. They are very helpful if you don't quite know what you were looking for. I never miss a chance to stop in when I am in town.

One of the coolest places I think I've ever been to, everyone there is super sweet and so…read moreknowledgeable. This is worth every penny or even just stopping in.

From the owner: Welcome to Amothecary – Where Art, Science, and Curiosity Collide…read more Nestled in the heart of Bowling Green, Kentucky, Amothecary is a one-of-a-kind boutique blending high-end entomology art, bespoke fragrance, and handpicked curiosities. Whether you're a collector, a science lover, or simply drawn to the unusual, our gallery-style space invites you to explore the beauty in the bizarre. We specialize in: Museum-quality insect displays Nature-inspired fine art & decor Unique gifts, oddities, and conversation pieces Rooted in a passion for natural history and artistic craftsmanship, every piece at Amothecary tells a story. Visit us to experience a place where the scientific and the surreal come together in stunning harmony.

The florist has SAVED MY BACON quite a few times! They have GORGEOUS product and can help you in a…read morepinch!! Thank you SO MUCH!!

Wonderful Customer Service. I called not knowing exactly what I wanted to send to a funeral home…read more The person I talked to was so helpful and answered all of my questions and what was sent was more than I expected. It was beautiful and better than I had imagined. I don't live in Bowling Green but I will call MacKenzie's from now on when i need flowers delivered to someone in that area.