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    Bath & Body Works

    3.5 (11 reviews)
    Open 10:00 am - 9:00 pm
    Updated 1 week ago

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    18 years ago

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    Bath & Body Works - Featured

    Bath & Body Works

    3.8(9 reviews)
    12.2 km
    $$

    I usually enjoy shopping at Bath & Body Works, but I had a disappointing experience at the South…read moreEdmonton Common location. When I purchased five hand soaps and six mini hand sanitizers, my cashier (Cale, who was very kind) packed my items in a black COOP fabric bag. I thought it was a nice gesture, but later I brought the bag back to the store thinking it could be recycled. When I spoke with a woman I believed to be the manager, she told me Bath & Body Works doesn't recycle bags and only uses branded bags. The way she said it made me feel doubted and dismissed, as though I had done something wrong. It wasn't until I mentioned Cale's name that my concern was even acknowledged -- yet she still didn't apologize or say she would follow up with him. A simple acknowledgment like "Thanks for bringing it back, and sorry for the confusion" would have made me feel respected. Instead, I left embarrassed and questioning why I was treated this way. I hope Bath & Body Works ensures more consistent, respectful customer service in the future.

    I am ecstatic that BBW is now in Canada! I grew up shopping at BBW in the states and later worked…read morethere in university. My husband used to dread vacations back home to the U.S. because we would need an extra suitcase to bring home all the BBW stuff! And on more than one occasion we (because I stuffed his and my suitcases with heavy candles, shower and body products) would have to sit on the floor at the airport while trying to rearrange suitcases to meet the weight requirements without an additional fee - Yikes! Anyhoo, today we visited the South Edmonton Common location and they are in the process of their yearly "Yellow Sale!" Stocked up on goodies at 50-75% off! And to boot... On my receipt, I received a store survey coupon for $10 off my next $30 purchase (and it never expires!). Sweet... That means I can torture my hubby and drag him there again during the sale that runs through July! The nice thing about this location is that Future Shop is right across the street... Send your hubbies or boyfriends there and you can shop for an hour without listening to him complain that BBW is the only place you go to where you can't drink but still come out smelling like a tiki bar!

    Photos
    Bath & Body Works - Black Coop bag that Cale gave me!?!

    Black Coop bag that Cale gave me!?!

    Bath & Body Works - Sale day in my fav!!!

    Sale day in my fav!!!

    Bath & Body Works - They carry travel sizes in most products! Great for your purse or gym bag!

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    They carry travel sizes in most products! Great for your purse or gym bag!

    Mother Earth Essentials - Cedar Balsam candle $18. Smells so good!

    Mother Earth Essentials

    4.7(7 reviews)
    6.6 km

    Mother Earth Essentials is a store that sells bath and skincare products, as well as candles and…read moreteas. Their products are their own brand, and are made in Canada. They are an indigenous-owned business. I received their Cedar Balsam candle as a gift from my sister-in-law and it smells divine! It's a natural woody scent that makes me feel close to nature. It's made of soy wax, is non-GMO and the wick is made of unbleached cotton. The candle was part of a personally curated gift box that contained my sister-in-law's "Favourite Things." Well, guess what? Mother Earth Essentials' Cedar Balsam candle is now one of MY favourite things too, lol.

    I'm constantly looking for new options to reduce the amount of chemicals in my personal care…read moreproducts (soaps, shampoo, creams/lotions, etc.) So this store was a fantastic find! You can drive by & easily miss it. Next time, pull in the parking lot (free parking) and take a look. It's a 100% Aboriginal owned & operated small business using locally sourced ingredients and essence from sacred plants. They have a really unique and important mission statement which sets them apart from other similar businesses. As for their products, I loved pretty much everything in their store. You can view their entire collection online. I particularly love their soaps. They have a wide range that appeals to many people. I love the Wild Mint & Sage. They also sell a line of healing teas, but I looked mostly at the skin products. And all their prices are completely competitive (if not a bit cheaper) than other companies selling similar products. And as far as I could see, they really are 100% natural. Companies like LUSH still use chemicals like Sodium-Laureth-Sulfate which are known to disrupt hormones & possibly cause cancer. Everything I looked at here at Mother Earth Essentials looked completely natural. ...exactly what I was looking for!

    Photos
    Mother Earth Essentials - Cedar Balsam candle $18. Smells so good!

    Cedar Balsam candle $18. Smells so good!

    Mother Earth Essentials - Cedar Balsam candle $18. Smells so good!

    Cedar Balsam candle $18. Smells so good!

    Mother Earth Essentials - Wildrose Oil

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    Wildrose Oil

    Sally Beauty

    Sally Beauty

    3.2(22 reviews)
    2.2 km
    $$

    Winterburn location in Edmonton is my definite 'go to' for any beauty products! Knowledgeable…read morestaff...welcoming and helpful. These folks always go above and beyond for me!

    I have spent the past 30 years in customer service primarily as a trainer for national retail…read morechains and this is my story from Wednesday November 18, 2020 I drove for 2 hrs to get to my closest Sally after a nasty hair colouring booboo. -Barrie's Sally Beauty Supply. All I can say is WOW!! I entered the store and was greeted by Freshta, asking "Hi, how are you today?" "Not good" I answered. This almost black hair, was not supposed to look like this, I said... Freshta has, hands down, the best customer service of anyone anywhere, in any industry, that I have experienced in probably, the past 5 years. Not only was she beyond helpful, she was exceptionally patient with me, she didn't try to oversell me on anything, she suggested DIY solutions and, she followed up, texting me to make sure that every thing worked out ok. Freshta is the type of employee that every employer would kill to have an entire crew of, and one that shoppers can appreciate as she is not pushy or rushed, not rude or short. She is knowledgeable and kind. She explained things on a level that my own salon has never explained - and I pay them really good money. She wasn't condescending like many of today's younger sales staff. She was truly a gem, in my "hour of need". I will go back, probably long before I head back to the over priced salon. I managed to remove the colour from my hair, recolour it to what I had originally expected it to be and, I was under $50. I recall having this done over 10 yrs ago at a salon in Oakville and I was over $300.00. Oh - and i forgot to mention, she totally nailed the new/old colour with no pics to reference. So Amazing. Thank you Freshta for making a really bad day so much better!

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    Sally Beauty

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    Bath & Body Works - cosmetics - Updated June 2026

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