I had the worst hair cut and hi-lite ever! I had Mary, so unprofessional. She hi- lites hair about…read morehalf and inch from the scalp ( to get you back earlier) and hasn't a clue how to layer hair. She blabs so much I think she forgets what she's cut and hasn't cut. I would never recommend Mary. I went else where to have them cut my hair properly, and they thought she actually forgot to cut the lower half of my hair!

I don't usually leave reviews, but after what I went through at JCPenney, I seriously had to say…read moresomething. This was hands down one of the worst shopping experiences I've ever had. What used to be a decent store has now turned into an unprofessional, poorly managed mess. Let me start with the customer service -- or lack of it. I walked in to return a shirt (tags on, never worn, with the receipt), and the staff acted like I was asking for a kidney. No greeting, no offer to help -- just a bunch of employees standing around talking to each other, looking annoyed that a customer dared to interrupt them. When I finally got someone's attention, she looked at the shirt for two seconds and flat-out said, "We're not taking this back." No reason, no explanation, just a rude tone and attitude. I asked why, and she just shrugged and mumbled something about "policy," then walked away in the middle of me talking. Walked away. I couldn't believe it. Then another guy came over, and instead of helping, he treated me like I was being dramatic for just asking for a reason. Super rude, totally unprofessional, and had a tone like he couldn't care less. I asked to speak to a manager, and of course -- surprise -- "She's not available." I waited 30 minutes, and guess what? Still "not available." They either lied or just didn't care. The store itself was a wreck. Clothes everywhere, nothing organized, fitting rooms piled with random stuff -- it looked like no one there actually worked. The employees were just wandering around or hanging out like it was their living room. Honestly, I walked in expecting a normal shopping trip and left completely disgusted. It's not just that they wouldn't return the shirt -- it's how I was treated like trash for even asking. The people working there couldn't be bothered to even pretend to care. JCPenney used to be reliable, but after this, I'm done. Forever. I don't care how big the sale is -- I'd rather pay full price somewhere else and be treated like a human being. You'll get better service at literally any other store. Hell, I've had more respectful interactions at the DMV. Bottom line: Don't waste your time. JCPenney is a disaster.

I love this shop! A favorite because I always find something that I need or that I can gift to…read moreothers! I honestly don't see these products in other stores. Carefully curated. Love love love this shop!

Good day, well yes it is, and Good Day Shop is the place to go in Madison to get those one of a…read morekind, locally sourced, handmade and hand-crafted goods. From shoes to body care, art to clothes, Good Day Shop has just about any special or specialized good that you may or may not realize you were looking for. Within the four walls of the Good Day Shop you can find so much you may have been searching for and so much more that you never knew existed. Owned by local talent S. Artz, who recently recognized the need for a brick and mortar shop would be just the thing for trendy and hip Monroe St. in Madison. Well she hit the nail on the head and opened Good Day Shop, an ode' to all thing's makers. The shop is open, vibrant and full of life! Good Day has Good vibes and stopping in you are sure to find something for even the pickiest of tastes. Dog friendly digs make this a walk-able destination to find those locally sourced crafts by artisans from around the state of Wisconsin that get it, local is best! The care and energy that go into these goods make Good Day Shop that special place to find that special item. Quality locally made goods is the name of the game at Good Day and Artz brings together a selection of high-quality vendors to one location allowing us the customer to feel, touch and try a product before purchasing! We've been shopping with the One One Thousand line since inception and are very proud to see this concept carry on in a physical shop! Cheers to this Good Day Shop! Get in and see if you agree!

They keep opening the beauty supply store late and close it early then on the website it says they…read moreclose at 6:30 but on the door says they close at seven. I am so tired of showing up to this beauty supply store spending my freaking money just for them to not accommodate nobody and for them to be late or close early it's getting annoying. I don't wanna do my business you no more.

Good selection of hair products, fair pricing and friendly staff. They are much nicer than many of…read moretheir local competitors to patrons.

This is my favorite place to shop in the area. It has the best selection of high end collectibles…read moreand gifts but also inexpensive household and decorating needs. Also has a wonderful and unique collection of clothes including fancy dresses to coats , jackets, workout clothes and everyday dresses. High end and modern furniture hard to find anywhere today. Great sales also. Owner and daughter are so friendly and helpful. I think it is a very good value for what you are buying. Do yourself a favor and visit the store!

I have been to simply savvy on several occasions and have purchased as well as consigned. The next…read moretime this situation appears, I will think twice before I make a trip to the store. They are knowledgeable and have quality products but it can be overpriced. On several occasions I have given them the benefit of the doubt on providing polite service and this time I doubt very much I will ever return to this store to even browse. At the moment I came in and set the items for consideration, I was told that you can't put items on the counter. Okay, would you please tell me how I am supposed to read your mind on this matter, or if this is the case, could you put a sign stating such a request? It just came off a little too brusk for that moment. I've been there before and felt pushed off but let it slide due to the interesting things in the store. There will be serious debate if I will ever enter that store again. They seem to be bottom line, only about money and not really customer service.

In college (many moons ago), I remembered coming here and thinking how hip and cool everything was…read more Now, returning with my 14 year old daughter, I realize that they do a great job just recycling trends from 20 years ago and marketing the hell out of it. I had to chuckle to myself when I came across Champion sweatshirts, Fila bucket hats and Converse sneakers in the store. With that said, the store staff is helpful, the racks are well organized, and my daughter can feel that she is trendy even though she doesn't know that I was rocking the same Champion sweatshirt in a basement party on Langdon in '93.

A clothing, home, and gifty goods store geared towards trendy, younger-aged college students. My…read moreinterest in their inventory really waxes and wanes from year to year, with the last 2-3 years being low-lights. Perhaps I'm getting too far away from their target market age. Perhaps I haven't appreciated trying to make fashions that were once part of my life...ironic? Regardless, it's always a trip to make my way shopping down State Street and end with Urban. Totally worth an annual visit no matter if you make a purchase or not. Books and gifts can at least make you laugh or think of someone for the holidays. If you shop around the joint, you can find good deals, but I'm not sure how long the clothes will last. Urban sure does bring it at Maxwell Street Days. In years past, I've gotten awesome little tops, basics, winter gear, gag gifts, cheap shoes. There are usually many staff folding clothes (I seem to love that) and available to check out customers.

Gap Inc's strikeback at Lululemon works…read more The best comparison to Athleta is Lululemon, except that Athleta is just more accommodating. The most radical difference is Athleta's super generous return policy. I would say that Athleta is also a little more casual wear oriented than Lululemon. Like Lululemon, they offer free pant alterations, weekend free exercise classes, and always a lot of new styles of tops and leggings. The store's inventory is much smaller than online, but if you use the computer inside the store, you can order whatever you like with free ship. The back of the store does offer a couch for tired shoppers, as well as a lot of free class cards at local gyms. Athleta is superior to Lululemon for me. Sometimes you just gotta return stuff.

I love Athleta clothing but the service at the West Towne store is terrible…read more I've stopped going there and just order online. At any time there will be 4-5 people working in the store--and not doing anything--and they will just ignore customers. It's difficult to get help with anything and if you do have a question or need help, the staff makes you feel like you're inconveniencing them. It's disappointing because Athleta clothing is great - especially for active, athletic women.

I came in nervous, with some self-done highlights on my hair that did NOT turn out well and were in…read morefact orange. I had no idea what I was even looking for (toner?) but the employee I spoke to was insanely helpful, and told me exactly what to get. I really couldn't be happier, my hair is fixed now! I don't remember your name unfortunately but thank you guy with half blue, half black hair!

I thought customer service was all but dead until I went to Sally Beauty on Whitney on Sunday. The…read moremoment I entered, two employees stopped for a moment to acknowledge me, and one asked if I would like some help. I asked where something was, and she took me to the area and made an excellent recommendation. Kind and knowledgeable staff. Great experience!

I have been going to Trade Secret at Westowne since 2004. Beth is my stylist and she is absolutely…read morethe best!! She does a fantastic job with my tricky hair, she helps me work through those 'I need something new' moments by being very patient and listens to any ideas that I have for a new hairstyles. Trade Secret also has a 'value card' for buying $25 worth of products, after so many 'punches' you get $20 off. Also, after so many hair cuts, you get $20 products or services. Not many places have deals like that. Overall, I would highly recommend anyone who is either new to town, or looking for a new hairstylist to check out Trade Secret.