5 Stars for this location. To clarify, I've recently…read morevisited another nearby Sally's stores, and the level of service is night and day different from this location. The lady that worked here was by herself, from what I can see, and she helped 2 others before getting to me. Typically, workers would be frustrated handling this level of service with multiple people requesting help, but not this employee! As she finished with the other 2 customers, she came to me with a smile and offered help and advise. This makes shopping so much easier and pleasant. This Sally's is what other Sally stores should model after!

We'd visited about a month ago, and as we got to the door, the person motioned that he was just…read morelocking up. They now close at 7pm apparently. We returned a few days ago and this same person was loud and obnoxious, saying "What the hell?!" to a customer he was ringing up. He then said,"Oh, they're asking if you want to open a Sally's credit card. Nobody wants a Sally's card!" When he finished up, I told him we were looking for color and he said "Oh, I don't color hair, I cut hair!" before calling for a co-worker who was nowhere to be found. We looked for products, but the shelves were empty. It looked as if the store was out of most items. We waited a moment and he said he thought she was in the bathroom. We decided to leave and figure it out ourselves. This employee needs to learn the products he's selling and figure out the meaning of customer service. He mentioned that he had only worked there for three months, but it's apparent the employees don't care to be here. I won't be returning to this location!

I am loving this fredmeyer! Fredmeyers is new for me, I had only been in one a couple times about…read more15 years ago. So this one really set a good example for me, and my babies! Their prices have been surprisingly good and today my 2 year old had a blast! The staff was so nice and didn't mind her running around. She was late to walking, being a preemie and all so any chance to run free is nice haha they loved her and some one from the bakery department came and told us she can have a free cookie!!!! Which she was so happy about and said it was yummy. And another staff member came up just to say hi to the babies which was really nice. Everyone was friendly but not in a fake way or overbearing way. The pharmacy was amazing too. Ive been having issues with my last pharmacy and so to walk in and have it be so easy was really appreciated!!! Thank you guys for helping us start this summer right :) :) :) ​

Sushi, meh, 0 stars. This Fred Meyer is much like all the others, everything is here but most of…read moreit is mediocre.

This brand new bookstore just opened. I was curious, so I checked it out…read more It's all bright and clean and new. The workers seemed friendly and there were quite a few other customers there, within an hour of opening. But it never seemed crowded and remained pretty quiet. Here and there they have chairs and tables, so it could be a nice place to sit down with a book for a while. The rows are not straight, so it was a little hard to navigate the store. There were lots of books, but also lots of other things on sale. Puzzles, toys, records, pop culture gifts, and stationary/journals. They had a whole Harry Potter section with the books, of course, but lots of other Potter paraphernalia, like toys, mugs, etc. The signage over some of the sections was missing letters, I think whatever adhesive they used to affix the letters had issues with the curving surface of the book shelves. This store also had lots of events with authors on their event calendar. The cafe seemed like it had the regular snacks and beverages on offer, but I didn't look too hard at the menu. I don't really buy books much anymore (recovering book hoarder here), but this seems like a good addition to the bookstores in the area. I was a little surprised to hear of a new corporate bookstore opening up, but I see they are covering their bases a bit by selling tons of other gifts (and food) along with books. I bet this place will be packed leading up to the holidays!

Although I am fanatical about giving my trade to independent bookstores, I have regularly purchased…read morehere. It fills a niche in the book market. If a hot book hits the market, the holds at the library will stack up six deep and you have to wait a year to borrow a copy. Also, the library is no longer a reference library, and if you want a classic out of the past, you can find it here. New books are expensive, but that is not this firm's fault. I enjoy getting a coffee and reading my purchase before I leave. The bathrooms need a code for access but employees have been gracious in giving it to me and indeed the behavior of all the employees has been impeccable. I invariably leave in an enhanced mood.

I never expected such great prices. This place beats out competitors of other boutiques in downtown…read moreSalem. I could buy 3 things of top quality here for the price of 1 some place else. Please shop here and keep it local. I plan on creating a wardrobe based on this store. Their jeans are stellar as well FYI. And they even have a clearance rack in which I shopped!

I absolutely adore Felicity! Everytime I come in, it's a brand new store with new clothes. I always…read morehave an armful of clothes to try on and have a difficult time choosing which pieces to buy because I usually want them all! The owners and employees are incredibly helpful and readily offer suggestions. This is definitely my favorite local boutique!

Great place to find all of this stuff I'm looking to complete my projects with. They have a great…read morevariety.

This 2 star review considers previous visits where I had positive experiences. Otherwise, a 1 star…read morereview is in order. Normally, I have a lot of patience. Not this evening. I'm 7 people deep in a line, which is the only line taking money. Oddly enough, they had 2 people working returns. Lovely. And another guy just standing there talking to 2 people, whom I assume might be customers (who didn't appear to be buying anything). After 5 minutes, I set my one single item down on the closest shelf and walked out. If they are lucky, I'll be back another day to purchase that item. If not, there are 2 other art stores in town who will be happy to accept my money.

This store has for sure seen better days...it was filthy. Staff was okay, but weird that the same…read moretime the employee opened a dressing room for my son she then went in one herself to try on clothes? They were out of all the common sizes. If you're looking for xtra small or really big they'll have what you're looking for.

America's favorite jeans ! Once you get a pair you'll find…read moreyourself any excuse to put them on, the American eagle playlist music sets the theme for an adventurous shopping experience.

the staff at this location are absolutely amazing!! so inviting and helpful, especially with…read morenavigating all the monthly sales

I love the salem outlets, but the manager at this Independence one has ZERO customer service…read moreskills. They had a 12-pack of Starry soda priced at 2.49 on the shelf tag. The woman at the register told me she printed the tag incorrectly and that was for the 2-liter. Ok- no biggie. I asked her to price check the 12 pack on the register and it rung up for $2.49. Score! I went about my shopping and when I got in line to check out the manager (didn't even say hello or who she was or any sort of pleasantry) immediately said "we cannot sell you the starry" and that the "store wasn't authorized to sell it". I tried to tell her the cashier price checked it for me, and she ignored me and TOOK THE CASE OF SODA OUT OF MY CART. Literally moved my things aside and pulled the soda out and walked off. Who does that? She never even once said sorry or provided any explanation. She was a short blond lady with braces. Will NEVER shop there again. Horrible experience!

customer service is very friendly and I know I i will be going back there to independence. I don,t…read morelike the salem one but Everytime I have gone to independence I find everything I need and want.