A patient at Autumn Road for many many years . Never late on…read morea bill , never late for an appointment. My Doctor retired and Autumn Road Family Clinic would NOT accept me as a patient under another physician. They told me they were not accepting "New Patients"!!!!! I experienced a lot of in house issues, with Doctors leaving, never the same nurses or clerical help in front. I'm disappointed in the decline of professionality of the entire staff.

I am quite puzzled with this clinic. I originally visited with my primary care physician one time,…read moreevery since then I have tel-visits with nurses within the clinic and each time it's a different nurse. I feel that I could not get personalized care this way and they will only know me by in the charted information on their site. When I ask for a visit with the primary care physician I'm told she's booked up for months. I'm considering moving on.

Dr. White has been my doctor for 15+ years and has cared for 3 generations of my family. Brilliant…read moreand kind. My wife transferred to him after 1 visit. Best doctor around. (Good hunter too)

I'm in the process of finding another doctor. I was refused a refill of one of my medications in…read moreMay that was prescribed here for many years. They decided to refuse to refill when I was going on vacation and was told if I had issues that I should go to an ER .... This same situation played out with my wife before she switched. Another time I asked for newer medications that worked faster than others in the past.... I was basically accused of being a pill seeker. I understand there is a shortage of doctors but if you are willing to take your life into your own hands.. this is the place for you !

If I could give them zero stars I would. Awful front staff. Doctor filled script wrong and refused…read moreto fill others. Doctor has limited knowledge on topics he should be more versed on. Last straw was when front staff questioned why I was just calling about wrong script when it was none of her business. A simple nsaid I've been on for years and the front staff gatekeeping is not worth the hassle. Advice: Go anywhere else. I was only there because my original dr joined the practice. I should have left when he retired.

I go there for pain and it has more options than just getting narcotics and they listen to your…read moretrue concerns. Love it

Some issues but over all pretty good my Dr is Excellent and a very nice person .one thing if you…read moreare sent to there address for surgery the clinic name is NOT pain treatment centers of America on freeway drive be aware of this mistake many people make the clinic is the one same address but different name up front of building for treatments. It has the Dr name on door but unless your close you will not see it .

Extremely short on the phone and does not return calls…read more I wish I could tell you more about the office but bc of the front office being so unpleasant and unwilling to listen...this is all I got.

Kittell had been my doctor since 2011. I was a little worried when he moved from Barg Clinic, about…read morethe private pay instead of insurance, but after going I realized it's not more than a copay after submitting to insurance. Plus, his private practice is way better in terms of getting an appointment and having enough time with the Doc. This is a great doctor, I'm glad he moved, his staff is very efficient and kind and it's much more patient friendly.

I had an appointment with Dr. Ivanovski yesterday and I was not satisfied with the level of care I…read morereceived. I was requested to return for a follow up after my first appointment a few weeks ago, which I didn't really understand the purpose of, but if the doctor wanted to see me I assumed it would be for a reason. In my first appointment the doctor stared at my chest for most of it, which made me uncomfortable, but I've been trying to get into a pain specialist for several years, so I figured I'd give him another chance. When I got there I did all the paperwork, then waited for half an hour before I was seen. When I got to his office, he said that there wasn't any reason for us to be meeting, since the MRI that he ordered hadn't yet been approved by insurance. Within 5 minutes, he sent me on my way, saying that he didn't see a purpose in us meeting again. Since I was not provided any medical care, I requested the front desk to return my copay. They said that since I had spoken to the doctor, it counted as a visit and they wouldn't give me my money back. I'm very unsatisfied with my experience, and I won't be returning.

LITTLE ROCK, AR: My husband has been to several clinics over the years to deal with fibromyalgia,…read moreCOPD, asthma, hypertension, and recurring bladder infections. He takes 14 medications and inhalers daily only one of which is a pain med, Tramadol. We scheduled him for his first visit to PTCOA in Little Rock, AR to find out what is the root cause of the pain he feels. The staff up front was welcoming and kind. The individual who checked him in was pleasant to deal with. The problem came when he was seen by one of the physicians. She introduced herself and asked my husband why he was there. She listened to him for about 10 minutes, interrupted him, and told him what she thought. She did not bother to look at his med list. He did not get a chance to tell her of the 5 hospitalizations in the last 6 years, the bladder infections and stent placement, nor the 2 comas he has been in just since 2018. This physician saw him as just another drug addict looking for a fix. I was disgusted. She did not offer a single x-ray, MRI, or CT scan. Not a single test to see what is happening. I have been a pharmacist for 37 years. I know all about satisfying DEA requirements and prescribing limitations placed on healthcare professionals. The haughty behavior from this doctor's preconceived ideas were unbelievable. She seriously needs a refresher course on bedside manner and how to listen. I have told him to go to UAMS and never return to PTCOA. We thought they would try to find the cause of the pain. It turns out we were just another number.

I've been here twice for minor problems. Both times were a good experience and I was seen quickly…read more This was especially appreciated because one of those times I only had a small window of time to get in and out before I had to return to work. The staff did everything they could to make sure I could get treated promptly and get back on my way. The clinic doesn't have the equipment or facilities to treat more serious injuries but for your run-of-the-mill problems like minor infections, illnesses, or sprains this clinic would be my first choice any day because I can get in and out so much faster than I ever could at, say, the family medicine clinic at the nearby medical university. The only turn-off for me with this clinic is there is a lot of Christian or Bible-themed plaques and sayings posted around the clinic. I believe in treating the 'whole person' and in the valuable role one's spirituality (if applicable) can play in healing. However, when only one faith or religion is represented it implies that in the eyes of the staff there is the only 'right' belief system, and that does not feel welcoming to patients who do not share those beliefs. If a clinic is going to post such things on its walls, I believe it is more appropriate to post inspirational quotes from a -diverse- array of faiths or spiritual leaders so as to communicate respect for the diverse array of clients that walk through your doors.

Walk-ins not welcome…read more Apparently they switched from walk-ins welcomed to "by appointment only". They just forgot to tell everybody. Besides, on paper they look like they have not been open in 6 years or just simply not review worthy. Maybe after a few more "by appointment only" patients, they can afford to update their door signs and street sign. It's a scratch.

I think this practice does well in the mental health profession. Myself, working in the mental…read morehealth field over 4 years, it's amazing how they applied their profession to me. My first and very first therapist was Rachel. In the beginning I understood you had to get to know your therapist but she was really relatable however accountable. In order for me to grow, she had to take necessary steps during my sessions such as keeping me accountable and working on my personal development when I wasn't in session. She's amazing! Now I'm seeing Angie is totally the opposite of her however she is more fun. At first I was worried if I was going to receive the right treatment from her as Rachel did. Rachel did a great job connecting me with Angie. Till now Angie has literally taken care of me and helped me through my trauma. Thank CFT for being so kind and professional.

The medical staff - mainly Dr. Katherine Hurst - was lovely. I really enjoyed my appointment with…read moreher and felt she really wanted to help me in my endeavor to get healthy. However, the administrative staff is the worst I have ever seen. Specifically, the woman in billing was incredibly rude, inconsiderate, and unhelpful. The Chenal Family Practice makes a point of running excessive tests on new patients. They market these tests as them "going the extra mile," but in reality, it is a complete money grab. They do not make you aware or even hint to clients that the excessive testing may not be covered by the client's insurance - despite the fact the client gives their insurance information when making the appointment - and for the one out of ten that do know their insurance, the practice doesn't tell you what tests are being run beforehand so you could look it up under your insurance. In short, there was no sense of obligation to the client. I understand they are running a business, but they are cheating people out of money. I left the office owing upwards of $500 when I went in to the office for the standard wellness exam.

After paying $2200 to figure out why I cannot lose weight, they up and closed the Dallas office…read morewith NO prior notification to their patients. Who knows where my medical records are. On top of that, the last prescription written for me did not include the dosage and the pharmacy will not fill it w/o the amount. Now I have no one to correct the prescription, and I'm not even sure I had a thyroid problem to begin with. Very disappointed with this "practice." Even when the office was open, I called to get help with different things and no one would call me back. I was always the one who had to initiate the 2nd and 3rd phone calls. Wouldn't be surprised if this is/was a scam. Several other patients feel the same as I do.

They kindly worked me in when I was sick. Staff was friendly and helpful. Dr. Rob listened and…read moreprovided advice and helpful meds on my last visit. Love Dr. Angela and have seen her for years. Both are down-to-earth and listen to you. Will go back.