Had a liquid spill on my laptop, had brought it in made a cleaning deposit. I was kept in the loop…read moreabout the laptop that eventually needed a new palm rest. It was quick and easy, I was extremely comfortable with this place doing the work. Will be back!

I needed a battery that no longer held a charge replaced on an apple ipad6. It took a bit for the…read morebattery to come in, but once they got it, the repair was done by the next morning! My ipad 6 now works great, the price was more than fair- cheaper than I could have done it! Not to mention They had the knowledge to actually do the repair properly ! I was very impressed & will use them again if needed & recommend them to all my friends!!

So cool. This is actually a proxy review: my sister in law had a cracked screen and bad battery…read more She scheduled an appointment, they showed up a little bit early, whisked the phone away to their van in our driveway, and everything was done in 20 minutes. I'm not sure how much it cost, but the lady was really friendly and real. All in all, a cool service.

Never once threatened or asked to log into a boost account. Don't have boost mobile and simply…read moreasked to look up my phone type which took 30 seconds for the proper screen order and np I'll keep spreading the good news. Quality and service could be better is all and good luck to you aswell. Lies are never accepted.

Super honest. Went the extra mile working on my iwatch and resolved issue without having to perform…read moreany significant work. Told me what he did, and offered watch back without any charge. Second time there and each experience was the same- transparent, efficient and thorough.

Update 17 Sep 2025. Took son's Android in with a camera issue. They fixed it pretty quickly and…read morereasonably.

Had nowhere to take my older BOSE CD AM/FM radio to be looked at; found them took it in, only…read morecharged me $25 & found me a new cord that fit it. Unfortunately, they couldn't get the parts but, they gave it back to me in working order. Nice to deal with!

I had a deeply disappointing experience with Device Fix It on Pulaski in Chicago. I entrusted them…read morewith my PS4, and it ended up being almost two years before I got it back. Initially, they quoted me about $100 and said a part was needed, but after that, the communication was abysmal. I spoke directly to one of the owners, AJ, who repeatedly promised to get back to me within a week--but never did. He did this on 3 separate occasions. When I finally returned after nearly two years, AJ was clearly embarrassed--he admitted he hadn't touched the PS4. The lack of professionalism, follow-through, and care for a customer was shocking. I gave them multiple chances considering I wanted to support a young entrepreneur, and they let me down every time. I can't recommend this store at all--just unacceptably poor service.

Great guy. He was honest about one device that he said couldn't be fixed and wouldn't be worth…read morethe repair cost. The one we really wanted fixed he took care of. Fast and very fair price. Will definetly come back and would recommend.

My niece's battery on her iPhone 12 mini (yes this is an obscure model at best) needed to be…read morereplaced. She ordered it on Amazon, I mean how hard can it be?! lol - you need a special tool. A couple of days ago I decided to find a place that would fix it - totally forgot. I was meeting a friend at Chinese Kitchen (which is just above Dr Gadget and DELICIOUS btw). Lo and behold I drive up and see a sign "we fix cellphones." I thought "no way!" I strolled on in. Chris had a smile on his face and said "Hello how can I help you?" I told him the situation. He let me know he was about to close up, but he knew the phone model really well. He thought he could fix it in a half an hour. I gave him my number and told him I was having dinner at Chinese Kitchen. I kept looking at my phone so I wouldn't miss his call. A half hour went by - nothing. Then I look up and there he is standing at the counter. "Sorry, but I tried calling and your phone went to vm." WOW - really?! Instead of just leaving because he couldn't get in touch with me- he came up to let me know it was done. WOW! I don't mean to make such a big deal about that, but it seems in this day and age most people aren't willing to go above and beyond. Well, Chris did! Awesome customer service and very knowledgeable. I plan on bringing my Apple Watch to get my battery replaced as soon as I get back out that way.

The owner is a very transparent and honest man. I went in for a data recovery but he offered to fix…read moremy phone at a at a very fair price, almost half of what others were quoting. The repair wasn't possible so we only did the data recovery which was only $40, while other shops said they'd only do it at $160. Would come here if I had other phone troubles.

This is a great business! Reasonable pricing, excellent customer service, and a perfect repair. I…read morewill be recommending NovaFix to everyone!

The customer service axiom of 'People over profits' is a rare find+deserves commendation. I took my…read moreIpad to Eddie after I dropped it and cracked my screen. Rather than price gouge me for bringing in the latest model, he accessed my device+let me know I had a newer, more pricy model that would cost more to me fixed. He then let me know that I had Apple care on my device+would be better off taking it to an apple care facility to get a replacement. That's above+beyond customer service+speaks to the character+integrity of the employee behind the counter. I HIGHLY RECOMMEND this facility.

Quick turn around. Diagnosed same day and repaired fully by the next morning. The guy was…read moreknowledgeable, professional, and kind. Fair pricing. Also had phone cases and power cords for computers. I would definitely return.

This is my "go-to" place for tech and office items. I recently purchased an office chair and the…read moresales associates were, as usual, very helpful. The store has a selection of office furniture should shoppers wish to see chairs or desks before purchasing them. Note: the company that provides chair assembly jobs is subcontracted by Staples for consumers who lack mechanical skills like myself. The chair was assembled in a very short time; this service is highly recommended. The service is not free, but is well worth it.

Olivia and the Print folks at our local Staples are amazing. Had no idea how diverse and…read morewide-ranging Thor products are. Fast, convenient and reliable.

This Is By Far The Best Repair Man I Have Ever Experienced!!. I Called Him For Help On a Laptop AC…read moreAdapter Problem. This Man Not Only Went Out Of His way To Find The Right AC Adapter For My Laptop But Also Repaired My Laptop AC Power Source Input By Pulling Out A Part Of The Old Adapter Plug That Had Broken Off Inside The Laptop AC Input Power source Saving Me Over 1,000 dollars I Had Purchased on a New ASAUS Laptop They Are Very Expensive Great Quality Laptops. But The Best Part was I Lived In Hammond IN And Tom Who Lives In Crown Point indiana, drove To My Home IN Hammond The Next Night. I Offered Him GAS Money and he Refused It saying it was his pleasure to help me out. ( Now Who In The World Does That? ) And All He Wanted was the price for The AC Adapter? incredible!!! Then He says if You ever have any More Problems please call me. I Had to ask him for a card that's awesome he wasn't doing this to advertise his Business , He was just a Wonderful Human Being. This Man is a True Professional and Knows His Trade Very Well You Can't Go Wrong Calling Him for Help. Thank You Tom You were a Life Saver!!!!!!!!

From the owner: We promise our clients a guaranteed high professionally work worth 10 years of experience as a…read morecellphones technician. - Your satisfaction is number ONE. - Guaranteed prices. - High product quality ONLY ! - We fix ALL kind of cellphones and all name brands no matter what and of course all type and models when it comes to iPad/apple watches/MacBooks/laptops/galaxy watches and tablets as well. - FASTEST service you will ever get ( 10 min iPhone battery/LCD replacement ). - You don't have to leave your comfort zone , just call and I will be there (NWI: merrillville,crownpoint,hobart,schereville,munster,hammond,griffith,cedar lake) - You are most welcome to call anytime to get a free quote and schedule an appointment.