We were really impressed with this entire experience, and I owe it to my 15 year old to say that…read moreshe had to go an entire day without a working cell phone, which was obviously torture, but within one hour, the guy working here gave her back her social life. The phone stopped charging and wouldn't turn on. We booked a 3pm appointment on a Sunday, they closed at four. The guy asked a series of questions and stated that, while he absolutely could not be sure, the problem could simply be a busted screen. He told us to come back in an hour. We came back, boom, he was right. Was it a costly fix? Sure. Was it WAY better than buying a new one? Without question. This place is professional and courteous all the way, something we haven't experienced anywhere else in the 505.

Jason was very helpful in clearing my phone of constant ads that made it impossible to use my…read morephone. He's known and friendly. Prices are reasonable.

They were very friendly and helpful! I highly recommend them for any work you need done!read more

Was relieved to be told battery could be replaced on my android. Paid 100.00. Up front. Went to…read morehave battery installed to be told sometimes screen can brake? It did. With new battery. Shop just threw up there hands. Phone inoperable. Out 100 bucks, no working phone. Do not take your android to be repaired by children. Had I been told up front about screen braking I would have put 100 towards new phone. Do not take your android here. This is not phone repair, Unprofessional and childish. /Old teck challenged man

Sent request on phone issue after an update. (Would no longer go into airplane mode) Received a…read morequick reply with the exact solution. Free! Awesome! Will definitely remember your company name and recommend you to others. Thank you!

Super fast replies when I reached out and he did a great job on my phone! I had multiple cracks in…read morethe screen and he fixed it within the hour!

Excellent service! Fast, reliable, friendly. My phone looks like new, plus they were able to save…read moreall my phone #, contacts and other customized information. Highly recommend!!

I hate writing negative reviews, especially because I've been a customer here for years. In fact,…read moreI've purchased three phones from them this year alone and have always had a good experience. Unfortunately, you don't really find out how a business treats its customers until something goes wrong. I was a happy customer until I actually needed their help. That's when you find out what a business is really like. I purchased an iPhone for my elderly grandmother. She tried using it for a couple of weeks but ultimately decided it was too complicated and wanted to keep her old phone. There was absolutely nothing wrong with the device. it was still in like-new condition. I had the receipt and everything Before purchasing, I understood there was a 30-day warranty. What I wasn't told was that the "warranty" only covers repairs, not returns if a customer simply changes their mind. While that may be their policy, it's an incredibly unfriendly one for a business selling used phones. Instead of accepting a like-new phone back into inventory, they left me with a $500 phone that I now have to photograph, list, negotiate over, and sell myself. They could have easily resold it, but instead they chose to make it the customer's problem. I noticed several other reviews where people had similar concerns, and the responses are mostly some version of, "We're sorry you feel that way." At some point, it stops sounding like customer service and starts sounding like a pattern. I won't be buying my next phone here. Not because of the product, but because customer service matters most when something doesn't go exactly as planned.

My iPhone 12 Pro Max's battery had been struggling for awhile now so I thought I'd ask the great…read morepeople at Recompute if they could help. I was told for $180 they could put an Apple battery in there or for $100 an aftermarket battery. I chose the aftermarket and after a couple weeks now I am VERY pleased I did. By the end of the day now, on average, I have 50% or more left. Where as before I had less than 10%. I've always received friendly informative knowledgeable service with Recompute and will continue to return here when I think their services can help.

I needed my iPhone 12 Pro Max's back camera lens (the glass over the lens really) replaced. I…read moreshowed up about 11am or so on Thursday. Was greeted with a friendly welcome. The gentleman looked at it, checked his inventory and told me how much it would cost and how long. About 30 min. I thought the price ($45) was fair and was very happy with the situation. I went to lunch at ihop close by and returned about 45 min to an hour later and it was fixed. Looks great, works well. I was very happy with everything I experienced and would highly recommend Recompute.

DO NOT GO HERE. You will get scammed!…read more We will be filing a consumer protection complaint with the NM Attorney General. Here's the link for anyone who has had a bad experience to submbit a complaint: https://secure.nmdoj.gov/ecs They break your phone, ignore you for weeks, and refuse refunds. They replaced my screen on July 4th but the under-display fingerprint sensor no longer worked. I took it back a week later, was told they'd order a new part and replace the screen, AGAIN, and call me when it came in. I waited 3 weeks, called 3 times, no response. Returned to the store August 1st for a refund but they refused for the following reasons: 1: They claimed they couldn't calibrate the sensor because they aren't allowed to touch customer fingerprints. (The Google calibration tool uses a rubber piece, not a finger) #2: They openly admitted they install cheap aftermarket screens that "don't like to calibrate." #3: They claimed the screen and fingerprint sensor are separate issues. On a Pixel 7, the sensor is built directly into the screen assembly. #4: They told me it was my job as the customer to do the hardware calibration myself. They install cheap, incompatible parts, ignore your attempts to contact them, expect the customer to accept a new screen with non-working biometrics, and refuse to refund. Transcript available for reference to anyone who would like.

Coolest most reasonable brothers on the planet. Good business and knowledgeable. Great prices. Z…read moreand Mo will treat you right!

Didn't fix a thing. Couldn't find out how or why to fix. Still charged 70 for just diagnostic.read more

There when I needed it. That creates loyalty. And I'm a fan... Hope not to go back too soon…read morethough... Located in the Coronado Mall between Kohls & Sears, this place was a GodSend!!!! As popular as iPhones are you'd think these places come a dime a dozen, buttttttt NO!!! AnyWHO, AJ got my shattered iPhone screen changed lickety-split. I had various choices of face plate colors, only downfall is that they don't sell the matching back, hey I'm made whole & that's all that matters & for half the price quoted at Apple & with a warranty might I add?????? Yesssssssssssssssss!!! I am a happy camper with a non-shattered screen!!!!

Customer service is horrible. One guy working the counter. Another comes out the back, takes a look…read moreat me, then goes back to what he was doing...no acknowledment...no business!!!

Excellent customer service. Robert helped replace my battery and was very helpful and professional.read more