We were really impressed with this entire experience, and I owe it to my 15 year old to say that she had to go an entire day without a working cell phone, which was obviously torture, but within one hour, the guy working here gave her back her social life. The phone stopped charging and wouldn't turn on. We booked a 3pm appointment on a Sunday, they closed at four. The guy asked a series of questions and stated that, while he absolutely could not be sure, the problem could simply be a busted screen. He told us to come back in an hour. We came back, boom, he was right. Was it a costly fix? Sure. Was it WAY better than buying a new one? Without question. This place is professional and courteous all the way, something we haven't experienced anywhere else in the 505. read more

The Phone Fix Place has fixed several of our mobile devices, everything from screens shattered to back glass, and even some charging issues. They are always our choice for screen protectors. I don't know what we would do without The Phone Fix Place! read more

Steven (sorry if wrong; pretty sure that was his name) was helpful and honest about the repair! He probably could have ripped me off as the problem was not as severe as I thought. I was able to get my phone fixed in about 30 minutes. I asked about some protective glass and box products for my phone and he was very knowledgeable and was able to describe pros and cons of the products. read more

The phone fix place is amazing! My mother is constantly breaking her phone. We went to see Cyndi at The Phone Fix Place and she helped with a protective cover. Now the phone is unbreakable! We even got to hit it with a hammer and no damage! We also brought in some controllers. Cyndi was honest with us about the repair options. I highly recommend using The Phone Fix Place. Honest, efficient, and reasonably priced. read more

This place is fabulous. I only went in to have the screen replaced (i'm hard on my iPad, I break screen protectors every other month) on my iPad, and the owner explained in detail why the glass one broke. She recommended a different solution, which is a screen protector that's made from plastic, not glass. I'll do it next time! She went the extra distance. read more

My walk in iPhone port problem was professionally and promptly diagnosed and fixed. Easy parking and near I-40/San Mateo exit.

Phone Fix Place is the only place I trust for cell phone repair services. They are professional and knowledgeable. Thank you for taking care of my mobile repair needs so quickly! I like that they offer insurance plans for phones, too! read more

Part of my screen was slow in reacting to typing input. The gentleman at the counter suspected dog hairs under my screen protector and did a courtesy cleaning while I waited. All good now! And no charge! Wonderful place! read more

Was locked out of my phone right after they put in a new battery. Could not get into the phone and had to buy a new one. They refused to refund for the battery. Owner gave several made-up excuses. Do not go there! read more

Amazing, went well. I totally revomened tjis place. Great customer service and knowlegable.

I called to tell them what was wrong with my phone. They quoted me the price to fix it, and it was very reasonable (ear speaker cleaning and charging port). They said it would be ready in 3 hours. When I showed at the store the following morning and she created my ticket, it was significantly more than she had quoted me. She wasn't sure why it was more, but said that was the price. She did say she would take $10 off for the miscommunication. She told me it would be ready in 3 hours. I never heard from her all day until I called before closing. Apparently she had issues replacing the port and wanted to keep my phone for the next technician to look at. The following day, no one answered the phone until after lunch and he claimed she never left him notes so he hadn't touched my phone. I told him what he needed and he said he would get on it. For the rest of the evening, I never heard anything so called before closing once again. He said he worked on it for 5 hours and wasn't able to replace the charging port. Once again, he wanted a third technician to see it the following day. I called first thing and talked to this technician. He said he had notes and would get on it. By lunch it was fixed, and he told me he did the same thing the first two technicians had already done and it was working fine. The charging port they put in wasn't compatible with my battery so they replaced the battery too. When I went to pick up, I explained they had my phone 3 days for a 3 hour fix and he said he didn't know why the other technicians had trouble (seems like they need more training as they are not able to do simple repairs). Additionally, I told him I was quoted a different price than it rang up. He was aware of the issue. Apparently they have a price sheet they look at when you call, but when they ring you up in the POS system, it's actually a lot more expensive. This is very poor business practice. With all of these troubles, he still charged me the full price for what I was quoted over the phone for the port replacement, but gave me the cleaning for "free". Also, this new batter they put it is very weak, I blow through the charge on it, and apple says it is not a genuine battery. I guess I have knockoff parts now that still cost me $100. I question this business' morals and competence. Highly NOT recommended. read more

The Phone Fix Place - Mobile Phone Repair Near Me - Albuquerque, New Mexico

Super service, quickly had my phone's battery replaced. Seamless transaction, excellent price

My phone COMPLETELY died!! I really did not want to get a new phone. They took care of it very quickly....good as new now. They could have charged me for a new battery (we all thought that was the problem) but they cleaned it and only charged me for that. Very honest and quick. read more

Great, friendly, and rapid repair of our samsung cracked screen. Great location with lots of parking.

Great service and friendly got us in and out in hr..thanks Alan would definitely come back again !!!! read more

The Phone Fix Place - Mobile Phone Repair Near Me - Albuquerque, New Mexico