Nightmare!! I left my laptop for a minor fix and add memory. It took 3 weeks to do work, 0 phone…read morecalls from them & I had to constantly go to the store for updates. Over 3 weeks later I sat down to get back to work THEY WIPED OUT 10 YEARS of my organization. NOTHING, completely wiped out. I took it immediately back. No phone calls, updates & again, I had to go to store & now a month later, there's nothing they can do to retrieve my data. DO NOT trust this company. This has been an expensive, time consuming nightmare & noone has even cared or tried to help. UPDATE: The reply below is bogus. I called, created a ticket, was told I would receive a call from a case manager within 24-48 hours. I'm on day 3 now with no phone call from the store or this "customer service" reply. I called and creacted ANOTHER ticket. Still waiting on a call. MEANWHILE, the store still has my laptop (1 month now) my $$ (several 100 $$) and they will not return a call either. When I call the store, it goes to a voicemail that has not been setup. The incompetence here goes deep. My laptop has not been resolved, noone is calling me back, and noone is working on the issue. Let's see if I get an automated reply again to call "customer servicie".

I brought my iPad in to be fixed. My experience was delightful. The service and the attitude were…read morephenomenal.

I'm here the week before Christmas to activate a new phone my son purchased himself. There are…read morethree people ahead of us, and ONE employee on the entire store floor. HOW???? ***15 minutes elapse*** An elderly man wants to use cash to pay for his phone in cash. He must pay $10 on a credit or debit card, and doesn't know if his card works anymore, because he doesn't use it. Now he wants to know if they'll take a check. ***10 more minutes elapse*** I'm seriously considering driving across town to East Memphis for a real (not Victra) Verizon. ***door swings***

Associates are friendly and extremely knowledgeable. My transaction was a breeze and my new iPhone…read moreX is awesome. Very satisfied with my experience. Cases are reasonably priced and they have all the new and innovative accessories. Can't remember the ladies name that helped me, but she was super good at her job. I will step in again one day and update my review and mention her name.

Lovely people! I'd done physical damage to some laptop keys and was terrified I'd have to send my…read morelaptop away for a week AND be overcharged just to replace a few measly key caps and hinges. Shari had it fixed it up within an hour and pointed me where to find the one specific key cap that couldn't be fixed in store (even then, she managed to use some spare hinges from a different model so the key will at least stay attached and usable until the new one arrives!!) Friendly, knowledgeable, and they'll let you know prices up front instead of jerking you around with it. Lucky to have them!!

I bought a computer a year and a half ago from Office max, which I will never do again. The…read morecomputer ran extremely slow and stalled unfortunately, I was not able to take it back. I tried everything to get it run right and so I finally found this miracle worker Dr. Osdick. Both he and the lady that worked there were kind and personable and explained all the steps when I left my computer. I felt that I was in good hands. When he called and explained what was done he gave me a wonderful deal and when I got my computer home, it works like it's never worked before. I am forever grateful and certainly recommend if you have any types of tech issues.

Garbage batteries one month out of warrenty and 80 bucks to replace.the had to test it for two day…read morehad to make two trips for a total of 50 miles that could have told me that on the phone or when I was there.i will never use one again!! Garbage product and garbage service.

After searching several places for a good battery for a good value. I came to this page and was…read moreonly there 10 minutes left with a battery under 100 after taxes. Every where else u any including Walmart would have charged more and it took me longer at the other places just to get quoted than it took at interstate to get quoted and serviced. Highly recommended!

Omg please help trying to ask family members to change my oil in my truck now finding the right…read moreoil and correct oil that was questionable to me good to ask first before something may go wrong but I was directed the right way and treated with the up most respect now I'm happy I made the right choice I don't know what I'm doing at this moment my question was answered thanks Rodrick

This store right here! I went this morning around 7:25 AM there were two men in the store at that…read moretime. My check engine light was on and asked the person by the name of Keon to assist me as I had to be somewhere at 8:30 AM and I wanted to find out what was wrong with my car. He stated that he couldn't leave the store because the other person was just a stocker. I told him that there was no customer in the store right now. He stated suppose the phone rings??? What? The stocker can't answer the phone? He refused to help me and said that another person will be in at 8 AM then he could leave the store. I was supposed to wait 30 minutes for assistance? This was very poor customer service!

There's always a line of people at any UPS location. But it doesn't last long. The employees are…read morefast and Helpful. It's way better than a visit to the post office.

Folks real deal lied about me returning the items. I literally put everything in there I swear to…read moreGod. Folks took that money out my account and it pissed me off. Folks got everything and once I got the product and did research on how to use it, I didn't know wha to do. Y'all out here stealing folks money Kuh

Excellent customer service and professional staff. Goes above and beyond ro make sure they found…read morethe item that I was looking for. Clean store, great lighting along with an adequate inventory.

This is the place you go when all other electronics stores have failed you!…read more They will make sure you are taken care of no matter what. I've personally had them lead me to see the wizard way over on the north side of the building. He is an old man surround by transistors and electronic parts. This dude can figure anything out. I have an aquarium with like 67 things plugged into it to operate it. Some of these things are old and the power supplies shit out on me. I have had problems getting some compatible replacements in the right voltages. The wizard will just splice and dice that junt and make it work for another 5 years for about $4.37. Side note and some history, my wife used to work here 92 years ago during the Great Depression or I would have no idea this place even existed. I also accidentally invited a hooker for dinner at the gas station around the corner once. If Best Buy or any other electronic place failed you. Get your butt in here! '23 - 62/100

Had all the right stuff for this sales girl who needed some parts to fix a piece of equipment…read more.. they didn't even make fun of me for not knowing the proper ends (ha!) and got me in and out quickly! Glad to shop local while I was traveling through and that this place exists. All your electronic needs from cords to plugs to ends, I'm fairly certain can be bought here.