Got my screen replaced, now the fingerprint sensor doesn't work and they refuse to do anything…read moreabout it. The phone is less than a week old

UBREAKIFIX: A Nightmare Customer Service Experience…read more I've had a terrible experience with UBREAKIFIX. After my Samsung Fold 5's original screen protector bubbled, I took it to UBREAKIFIX. The first replacement lasted a week, the second a month. I returned to a different location for a fix, only to be told they couldn't help and I had to return to the original store. After months of waiting, I finally returned to the original store. The technician was unprofessional, took hours to fix the issue, and damaged my phone further. The final product had visible particulate matter and fingernail marks on the screen protector. My phone case was also missing. To add insult to injury, UBREAKIFIX corporate has been unresponsive to my complaints and has failed to offer any compensation. This entire ordeal has been a frustrating and disappointing experience. I strongly advise against using UBREAKIFIX for any computer, phone, video game console,or any repair needs. Read other people's nightmare experiences if you don't believe it. I will post this review anywhere I possibly can in hopes of preventing anyone else from having to go thru this.

Best price and super fast. They will make an appointment even late in the evenings! Fix your phone…read moreanytime or if you get locked out of your vehicle. They are a locksmith company too. Both iPhone Repair and locksmiths. Definitely recommend.

Do not use this guy. Replaced a screen and there's a huge border. Doesn't even match up to the…read morephone. Extremely rude when asked why he wouldn't let customers know beforehand. Worst phone repair place in town. Run away!! Cheap screens used.

Had a poor experience with this location. I had a platinum battery with a 4 year warranty. I had…read morethe battery for two years before it lost capacity. Good luck with these guys honoring a warranty. They like to place the blame on anything but their product. I was finally able to get a new battery under warranty but I had to make 7 trips to the store before they decided my battery was bad. Rude and condescending attitude from Tim as well. I'd avoid this place if possible.

The times on the door do not reflect when they are open I'm at the store now and they are closed it…read moreis 10:22 the sign says they are open at 10. So who knows when they are open

Amazing service fix my phone fast and amazing people. Love it there. You can tell that they care…read moreabout their customers in their work ethic.

This the Best place to Go in the Mall. The shop…read more right next to it kept changing the prices on me and my friends. He is quick affordable and has great quality!

First off, I should have known better.. Ipad would not charge, took it in and Paid $108.25 for new…read morepower port (young man transparently said that there may be more wrong. Port gets replaced and now battery needs replacement. Says that if they keep finding things wrong with the Ipad I can apply credit to purchase of new or used one. I get told that the replacement under Apple warranty was a refurb and told they are terrible (red flag) either i should have expected that more would be wrong or .... needless to say I agreed to $377.79 for battery and get call that a $15 part needs to be replaced but they will "cover" the cost. I have been impressed with the transparency (they emphasis many times they cannot know what is wrong and if more they will give credit towards a refurb or a new one and both come with a lifetime warranty for repair if it goes wrong. Wife picks it up and when I log into it screen looks like it is wrinkled. Enough is enough he prices a replacement (refurb $1200+ dollars including my credit) I can buy a new one for $800 at Sams. I should have asked what the selling price was (remember they were transparent) but the reality is i can buy 2 new ones for the price of a refurb (1200 + what I spent $485=$1685. I asked why he didn't tell me the price (I should have asked) He then lectures me that mom and pops have to mark items up from retail (for new they buy at retail prices??? And I should know that's what all mom and pop stores do) and they have to charge for the warranty. On refurb they must be making 300%+. Feels like bait and switch. Buyer beware.

I took two my ipads for repair of crack screen for screening replacement and the other did not…read morepower up. They replaced screen but screwed up on fingerprint activation. They could not repair the fingerprint and they keep lying about ordering parts. Aftert 3 months, no parts and not able to repair. So i had to take it back but they still charge for screen repair along. They were not able to repair the other ipad power and kept lying about ordering parts delay again. After 3 months but no parts and they were lying again that the had to send it out for other shop to repair, but no success. they offer to replace different one with less valve. They asked for upfront payment. i gave $80 tip at time of payment. If you need replacement, you send it to Apple instead or buy new one.

These guys are awesome! I was at my wits end with a defective lightning connector for my iPad that…read moreleft it impossible to either charge or backup. I couldn't find anyone in a drive-able distance that had knowledge/skills to replace this part (not a simple job). The Apple store or certified Apple repair would only replace. Electech ordered in the correct part for my model and, because I lived several hours drive away, they scheduled and prioritized my repair to make sure they could be finished the same day . I can't say enough about their technical expertise as well as their friendly and efficient customer service! My husband and I hope not to have any issues with any of our Apple devices but, if we do, you can be sure that we will drive back to visit these guys again in a heartbeat!

Had my 7 replaced a bunch of times with low quality screens that doesn't have great coloring until…read moreRon fixed me up. If you want quality parts you want to go here.

Always Great, Upfront, and Diligent!…read more They have always done a WONDERFUL job with Repairing Phones and Tablets and utilize insurance if you have it on your device.

I had an iPhone XR screen replaced for $100 and even bought a screen protector. It was in a case…read moreand it stopped working 2 weeks later. The phone wasn't dropped or anything and there was no damage to the glass. They said that they would have to charge again to fix it. Before I agreed to have it fixed I asked if everything would be the same as before and they said yes. Don't waste your money at this store.

First day of our vacation, I realized I had left my Apple Watch charger at home, no choice but to…read morebuy a replacement. I found batteries plus on yelp and drove directly to their location. They were so friendly and I was so happy to get a replacement Apple Watch charger.

DO NOT SHOP HERE!!!!!!…read more Went there bought a pack of rechargeable batteries and a charger. Went home and charged them and they didn't work. Took it back and found out from them that the charger had a short and they don't take them back. I just bought it the day before with a receipt DO NOT SHOP HERE!!!!!

Hayden was super professional and helpful for my grandmother I don't know how she would have done…read moreher television without her would highly recommend her to anyone

From the owner: My business specializes in providing customers with care and patience when assisting with device…read moreissues. I offer basic device support for phones, tablets, computers and internet issues.