Fat dudes that don't know how to do anything, why work in a place where your not educated about…read morecars , the least they can do is find a car part and they still can't do the simplest things . Crazy hiring manager should be fired .

Edward working the shift around 2:30 pm was extremely rude , beyond unprofessional as I will…read morecontacting someone higher than this Edward. His unprofessional rude treatment was uncalled for.

If you happen to have a really awesome, well running car that definitely holds charge on the…read morebattery, like myself, you might find their services useful. I got a refurbished battery for 49$ for my Jaguar..you do get money back if you give them your old battery..I believe about 14$. They will not put the battery in for you, even if you offer to pay, which is too bad. Otherwise, awesome place for those days when you're on your way to the dealership to trade in your car ;)

My girlfriend purchased a 1997 Chevy Cavalier (party like it's 1999?) and before she could…read moreromantically whisk me away to my high school 'glory days' there had to be a workable battery. Yeah baby yeah! A Friday morning trip to The Battery Factory with the old battery in tow and $35 and less then 30 minutes later we were off to dream of the 90s. :)

Great service, amazing prices and best quality batteries…read more I have been buying batteries from here for years and never had one single issue. They're always here to help and guide you in the right direction. I refer all y costumers to them, no matter what battery you need.

This place is awesome. Great Customer service. Daniel was…read moregreat to deal with. He definitely knows his batteries. It's great when you get to deal with someone that actually enjoys there Job and takes pride in helping customers out. Thanks Battery Systems

This place was super fast and efficient. I needed a battery for my car fob. I was in and out in 5…read moreminutes. Score!!

Went in for a simple charing issue with my cell phone, and when I got my phone back it wasn't…read moreworking at all. The tech had broke the sim card tray somehow, didn't inform me and I was stuck with no phone over a holiday weekend. I had to end up taking it elsewhere to get it the sim tray and the charging issue fixed, it was an unnecessary cost and when asked if I would be reimbursed since they not only didn't fix my phone but broke it and then didn't take any accountability or notify me, the DM said that's what we have you sign a paper for so we're not responsible! Absolutely unacceptable, if you don't know how to fix it, just say that! I will not return or reccommed anyone to this place!!

With a number of locations spread around Tucson and operating hours 7 days/week, I forget how…read morequietly convenient this place is and that alone warrants good stars. Like the Discount Tire of batteries, they will test any battery for free - and I have leaned on that service to check on everything from key fobs and watch batteries to large "brick" power sources (think large toys; home/alarm backup batteries; etc.) to vehicle batteries. I like how they always explain the test results -- i.e., the voltage vs amperage and the significance of the "cold cranking power." I forget every time (and they kindly don't remember I forgot :) One of their neatest offerings is the "lifetime" battery replacement for select gadgets. For roughly double the cost of a one-time replacement you get lifetime replacement. Either way, they replace the battery for you as part of the battery purchase. I use the lifetime option for my old school watches (think Timex/Casio). Bear in mind each device and owner are carefully registered in their database so that there is no way to "double-dip" by improperly switching a dead device with the device you got the replacement-warranty on. They carry virtually every type of battery in-house too so you have immediate replacement options. Their dates (always check) are consistently "fresh" - meaning expirations are far into the future.

I am a 77 year old women with arthritis in my fingers/hands and I needed a new battery for my air…read morepod. I came in with the air pod and I asked the young lady to please help me to buy the correct battery and help me install it. She was very rude and said if she changed the battery it would be twenty dollars plus the cost of the battery, she stated it was company policy. Is that the way to treat customers, let alone a person with disabilities? I will not be going back. Kathy Campbell Borchers

The battery I purchased from General Power, which btw, was an initial favorable experience, failed…read morefive months later, under warranty. And, I was absolutely appalled at the 180-degree turnaround in the owner, Mike's behavior towards me when it came time for my reimbursement. Per his employee, Shaun I was to receive a credit of my entire invoice. Not only did Mike short me $40 on that invoice, but I had to pay an additional $35. to go elsewhere. Out of pocket total? $75. Attempting to offer Mike the benefit of the doubt, I drove to General Power, not once, but twice to accommodate Mike. General Power's online presence stated they were open, but doors were locked when I arrived that first time, Friday afternoon. Got photos to prove it, too. Since it is my word against his, all I can say is that I do not lie. My philosophy is: DO THE RIGHT THING. Since they were closed the first time, I had to venture there again to check on the true story of the battery. And yes, it was a defective battery. His excuse to not reimburse me fully? ''Life is not always fair''. Irrelevant is what I say to that. I'll remember that one next time I'm running a bit short on cash for my cell phone bill! It's a moot point. Show. Me. The. Money. MY MONEY. My primary reason for this review lies in Mike's inability to have open communication. While attempting to discuss the issue, he abruptly hung the phone up on me... raising his voice and even addressed me as "Hey Lady". That was special. I don't like anybody being taken advantage of, so I called back. After his berating hesitated for a few seconds, I politely asked if I could speak. Mike would not have it and aggressively stated that I was not allowed to talk. Hang-up #2. I went up and beyond the call of duty to support a LOCAL businessman. His angry tirade was not what I would expect from an experienced owner of a company. A final note, the 3% bank fee for the partial reimbursement proved to be a difficulty on Mike's part... they told me to come back a THIRD TIME (yes, true story!) or they could mail me a check. I refused. Maybe that's why he's so mad. Remind me- who is the customer?

I've been using General Power for years. Through a company I work with, they have provided us…read morecountless batteries for our UPS needs. I also have used them for my personal battery needs, specifically car batteries. When I have an issue, I bring it to them to test. Mike and his employees are very knowledgeable. When my wife's car battery was having issues, they were quick to troubleshoot and ended up doing quite a bit of wire replacement to get all the corrosion resolved. The work was done quite well and the car works perfectly. Mike freely shares his knowledge and will let you know how to take care of a battery properly to get the most life out of it. His price is right, product is good, and he's a local guy whose been in business for a long time. I recommend General Power to anybody who asks and will continue to do so.