The women's clinic here is horrible, to be the only providers in the area yet never answer their…read morephones is highly unprofessional. Vanessa (receptionist) was nothing but rude every interaction we had, there are two women who are at the front desk yet every time I've needed to call I'm ALWAYS sent to voice message.. yet every time I've walked into the facility, they're always on their personal phones. I am a first time mom, who else am I supposed to turn to when the only women's clinic in a 100+ mile radius doesn't answer their phones? To give false information to a patient then call day of appointment to inform them they'll be needing to pay nearly 100$ more than what they were originally were quoted is unacceptable. Definitely need to improve customer service as this town is growing due to the mine.

Do not come here if you don't wanna be CARE for !! My daughter came here because she was not…read morefeeling well. She also has complain that she was feeling dizzy when she stood up. She was also not eating well ha did she did she felt like she would throw up. I was concerned for her health. So I took her that day and some of the staff were really rude and did not listen to a word she was saying. I had also try telling them they did not take it serious. The doctor had made it seem like they did not want us here. Me and my daughter had felt unwelcome. They told her she was just sick and I asked if she needed medicine and they said needed no medication. Overall the service is just bad! After that We then went to a different hospital few hours away and they said she had a very serious condition and she has to be cared for.

Short version: Great staff. Clean hospital. Up to date technology…read more Quick background: I have Cystic Fibrosis so I've spent plenty of time in various hospitals. Also I live in California, so there's that. Story time: I hurt my neck pretty bad in a trampoline-backflip accident in Idaho. My home hospital is Stanford in Palo Alto, CA so I decided to leave earlier than planned to make the drive home. 100 miles later I was too tired to drive and realized that I had very limited movement from my neck to my shoulder blades. I couldn't sleep and couldn't drive so I looked up the closest hospital (This one. That's this hospital). A few words on my past ER experience: I've had some bad experiences with hospitals. Being a post double-lung transplant recipient I have a weak immune system due to the anti-rejection meds that I take. So weak that a common cold can put me in the hospital for weeks. I once went to Hawaii with two others like me and my friend got hurt, went to the ER, they didn't take her pre-existing condition seriously and put her in a bed separated from other people by only curtains. She got sick, never recovered, and after a year of going downhill she died. Another time I had to go to an ER in the Oakland area. Horrible experience. Long wait time, jaded staff, and scary patients. It even smelled like sickness. Anyway... As I walked into the NNRH ER on that Saturday night I was praying it wouldn't be too busy. Also it's a small hospital which typically means limited knowledge, resources, and technology. Not here. No one else was in the ER waiting. Just a security guard with a friendly smile and an admitting nurse who took my listened to my story and left to tell the doctor. I took a seat in the clean waiting room. After a minute they took me back to a private room which is absolutely necessary to prevent cross-contamination. I think perhaps all of the beds are in private rooms. Most new hospitals are being built with all private rooms as they have finally figured out how important that is. The process in the ER was quick and before I knew it I was being wheeled to the CT scanner. I am impressed that this small hospital is able to do CT scans. Because it was a neck injury the doctor realized the importance of getting as clear of a picture as possible. An x-ray wouldn't be good enough. Everyone worked as a team. From the nurse that helped the radiologist to the EMT that placed my IV, everyone had a good balance of professionalism with friendly bedside manner. Sure enough I had broken my neck in two places. That explained the loud cracks I heard. The doctor explained that they were "stable fractures" and admitted me for pain management overnight, which also gave me time to work out a plan to get home. The inpatient nurses did a great job picking up where the ER staff left off with a perfect blend of friendliness and professionalism. I always felt like they cared and knew what they were doing. The nurse explained that because I was being discharged on a Sunday they weren't able to give me a copy of my CT scan for Stanford at that time. Regarding my pre-existing condition, they didn't dismiss it or act like they knew everything and didn't need to listen to me. I am incredibly impressed with this hospital and confident in their capabilities.

I wasn't enthusiastic about going to the ER, but my friend insisted. I had developed weakness in my…read morelegs, tiredness, and a mildly uncomfortable pain through my abdomen. A nurse eventually came in to insert the needle necessary for an IV drip. Spent 3+ hours in an exam room before someone came in to see me. By this time, I was tired, but I think the doctor was a man. Poked and prodded a bit, ran some kind of scan, and then vanished again. When someone else showed up, it was to show me the test results: gall stones. No treatment was discussed, no prognosis offered, no suggestions for altering my eating habits, but I got a prescription and checked out. Basically, I got the impression I was being sent home to die. What a waste of time. The staff's bedside manner was deplorable, the level of care an absolute zero, and the doctor uncommunicative, the lack of information astounding. The insurance was swindled out of $17,000 and I had to shell out just under $200 for the privilege of lying on a gurney for over 4 hours. I wasn't even offered a cup of water. I now understand why most locals prefer to drive to Salt Lake City for their medical ailments. I could add a lot more, but I think I made my opinion clear. NOTE: My impressions may be a bit skewed because I can't clearly recall what was done. Maybe they spiked the IV. I'm totally fed up with NNRH. Will do my own research and adjust my eating habits accordingly. As a final insult, the pain pills didn't do a thing...thank goodness my pain was mild. How I wish I'd read the Yelp reviews sooner!!

I had an appointment at 10:30 am. I worked the previous night and got home at 7 am. When I got home…read moreI thought I would take a quick nap before I had to be there. I arrived at the office at 10:47 and they wouldn't see me. I told the office manager Lisa I worked the previous night and had to drive 50 minutes to their office but she had no remorse or compassion for me.

My husband's colonoscopy was scheduled at Elko's Convergence Health Clinic a few months ago, and…read morethe experience was smooth from start to finish. The first appointment was with Michael, to explain what to expect; he was friendly and professional and thorough. The actual procedure was equally good, with clear and friendly and professional staff throughout. Convergence's surgical center is organized, efficient and clean, and we recommend using it when needed.

Tried to get a colonoscopy here. These people can NEVER answer the phone, and NEVER return a call…read more I had to DEMAND the receptionist for the other office make certain someone call me or I never would have talked to anyone. Ended up canceling. Won't be back.

Amazing group of ladies! Joise is super knowledgeable and really listens to you. Melissa, Nadja and…read moreMegan you ladies are the best of the best! They always make sure you are comfortable and have everything you need. Very knowledgeable as well. What a great team of professionals. I highly recommend anyone to go to Elko Replenish Med Spa! You definitely won't regret it!

I really like Josie a lot. She is thorough and explains everything. I'm very happy with the…read moreservices I've received and plan on returning many times. If you've been thinking about IV therapy or Botox she is amazing and you'll feel great!

I come here for general medical care, and receive exactly that. I am always greeted by name, and…read morethe nurses know what kind of help I may need. It's very easy to get or reschedule an appointment when I need to. The place is clean and well-kept, too, with plenty of parking.

The dental people here do a really great job. Sadly 3/4 of the medical staff need to be reminded,…read more"The people you are caring for are Human Beings!" I give up on this clinic after I couldn't even get antibiotics for a sinus infection. They have constantly disappointed me over and over with the games they play and the the medical care they openly refuse!!!