Doctors are okay. Staff is undertrained and more interested in administrative protocol than…read morepatient care. Medication refills can take a week or more. Other inquiries are fumbled. "I don't know what to do but I am to timid to ask for help. So you, the patient, are out of luck."

Dr. Coleman is an amazing physicain! He's very detail oriented and listens. That's a trait not many…read morephysicians have any more. There are great staff here, but of course, they always have the miserable shrews that make an office visit miserable. Just watch this facility! While they were in network with my insurance, they scheduled me with an out of network nurse practitioner and sent my blood work to an out of network lab. Needless to say, one visit cost me over $2,000. A bit absurd as far as I'm concerned. I think the drive the Glenwood or Grand junction would be a better choice if you have questions about them being in or out of network with your insurance.

Dr Campbell is very good at taking the time to discuss things and listen to my questions.read more

After waiting roughly a month and a half to see a dietitian I was called shortly before my…read moreappointment and told it was canceled. The reason they gave me is that Aetna would only cover my appointment if I had kidney disease or diabetes. I have NAFLD, chronic hepatitis, and possibly chronic pancreatitis. They waited until it was nearly time for my appointment before letting me know this. Healthcare delayed is healthcare denied. I have no idea, the kind of care they provide.

Horrible experience. Went here for a routine check up (physical and bloodwork) which is typically…read morecovered by health insurance and ended up with a bill for $500. When I asked my health care company why this was not covered they said because the claim did not come through as preventative. In other words the provider sent the wrong "codes". After several calls with healthcare and provider and sometimes both together at the same time. It was continuously determined that the provider continued to send the wrong "codes". I went around this circle for the better part of a year. Essentially went for basic care and ended up with a huge headache. I have never dealt with such incompetence. It was really bad. Also the care I received felt very generic as I don't believe I ever saw the actual doctor that runs the office, which would have been nice as a new patient. All in all a terrible experience that was stretched out over the course of a year. And to top it off, when I called to express my dissatisfactions as well as submit my final payment after all was said and done, they acted like they could not care less. Will never return to this office.

Ashley Burke is a PA at this office. She is the best doctor I have seen in many years, in many…read moredifferent states. Nobody has been able to really help me over the years. She has one by one diagnosed my problems and has given me a completely new lease on life. I feel reborn. I used to welcome death and now I look forward to my future. My last appointment she spent two hours with me as if I was the most important person in the world. I will follow her anywhere. She knows how to think outside the box and is not afraid to try different options to help cure whatever your ailments are. She was referred to me from my friend and I have referred all of my friends to her and they love her as well. She so fantastic that we talk about her over lunch. Best doctor I have seen in any state over the last couple years. She is truly my hero!

I went for a dental cleaning at gypsum location, they told me , first , I have to be evaluated,…read moreafter that ,they gave me an appoiment in two months, a day before that cleaning app, they emailed me a bill of $210 with insurance, that I have to pay before the app, $210 cost the evaluation, I cant imagine how much would that be the actually cleaning that I wanted to have , affordable care? I'll never come back there

I highly recommend Physician Assistant Megan Voss at Mountain Family. She is thorough, attentive,…read moreand demonstrates exceptional bedside manner. The entire staff consistently provides friendly and efficient service.

Nothing but great things to say about this office! I had an issue and they squeezed me into their…read moreschedule, which was greatly appreciated and am forever grateful. Not many offices would go above and beyond like that!

Excellent care. A doctor who cares about his patients. He listens, is very thorough and has…read moregreat followup. I recommend him highly.

Yesterday I saw Dr. Kanak. (my primary Dr.) He was great as always…read more 1. Very easy to talk to. I feel I can tell him anything. 2. He gives me the time needed to explain my problem. I never feel rushed. 3. He is very knowledgeable, professional and a great bedside manner. 4. When I left I was very relieved and satisfied with his diagnosis. I WOULD BE VERY COMFORTABLE REFERRING HIM FOR ANY MEDICAL PROBLEM. HE IS A GREAT DOCTOR. I'm glad he's my doctor.

If you can avoid this hospital, do it. I have had multiple incidents where they misdiagnosed…read moresomething based on a very fast examination. went in for abdominal pain and a doctor barely looked at me and told me to come back if it got worse. I was in the emergency room a few days later being told I needed emergency surgery to remove my appendix which they told me wasn't even the problem after the surgery. ended up being a hernia, still removed my appendix and charged me for both. Later went In for a bad throat infection which the doctor said I needed to have a test done before I could even enter the hospital, had a televisit which they gave me antibiotics for the issue and told me to call if it didn't clear up. It got worse, I called them and the on call doctor told me to keep taking the antibiotics and wouldn't see me. Next day I was in urgent care having a doctor ask me for permission to take a picture of it because it was so bad and was given 3 different antibiotics to deal with it. had a 15 minute consultation with one of their departments and they gave me a bill for 600 dollars 2 months later even though I spent most of that time with a PA. 2400/hr billing rate for a consultation. theyve lost my payment before and nearly sent me to collections even though I called their billing department to ensure it had been paid which they confirmed and eventually had to threaten action which conveniently right after that they found the payment. I've rarely heard of others having a good Interaction with this hospital as well. Make the trip to Denver or junction. Just don't go there.

Overall this clinic is improving. It would be better if phone system and MyChart worked correctly.read more

I have lived in CO for a few months, and it has been a nightmare trying to find a doctor. I found…read morethis clinic online, left a message, and they called me back with a same or next day appt. I saw a NP by the name of Kathryn McCullough and she was fantastic!! She talked with me for a long time to understand my medical history, prescribed me my necessary medications, and submitted a referral for me. She was genuinely kind and patient, and we even spoke about how we both got to Grand Junction. Her assistant was very nice as well. I am so happy I found this place.

This place is fantastic. I was in the middle of a hunting trip and made a visit to get antibiotics…read morefor my bronchitis. Scheduling same day appointment was easy. The facility is very modern and clean and staffed with extremely nice people. Beth was the nurse practitioner that examined me. She asked appropriate questions and listened to what I had to say attentively. She agreed that i indeed have bronchitis. She even advised me that I have a heart murmur and I should have it checked out by my doctor as soon as I get home. She prescribed antibiotics and gave me some free samples of Zirtec. They filled the meds there, for less than what I probably would have paid at CVS. They billed my insurance for the visit, so I got out of there for less than $20.

I don't even think one star is even worth it. Very unhappy been a patient with them since I was 13…read moreyears old. And can't even get into see the doctor on my day off. Very unhappy with the service with them right now. Might be looking to another doctor.

I just received a "farewell" notification email from Aspen Medical Care. I've noticed that they are…read morebecoming part of another medical practice in the Aspen area. I wanted to relate my experience from over 2 years ago with the practice, and offer my sincere thank you to the medical professionals that I encountered. In January of 2024, I spent the week skiing with friends. Even at the age of 72, I'm normally acclimated to the altitude within a day or two. However, that year, I found myself out of breath after just a few pitches. I thought I had some type of chest congestion, and made an appointment at Aspen Medical Care. I don't recall the name of the physician who treated me, but almost immediately, after listening to my heart, she decided to hook me up for a quick EKG. She determined that I had A-fib, immediately put me on a blood thinner, and suggested to see a cardiologist as soon as I returned home. Bottom line, after a cardioversion that didn't work, and an ablation that did, I have been A-fib free since then. I attribute my health to that wonderful doctor who treated me that day.

I couldn't find the correct replacement pads for my cervical collar. I called their customer…read moreservice and they quickly helped me find the correct product. Thank you Alex!

The actual care that I have received over some 20 years from Dr. Spence and staff has been…read moreexcellent, although the communication via the patient portal with Athena Health had user unfriendly features that were never improved. Now Dr. Spence has retired and I have seen Dr. Darnell once and been favorably impressed by his personality and professionalism. Also, the patient portal has now been transferred to one called My Chart where I had to enter my personal information twice before it "recognized" me as an established patient. My records from the Athena portal were supposedly transferred to the new one, but some appear to be missing. That particularly includes my records with other branches of the Valley View Hospital system, which overall has some real problems with communication and quality of care. Roaring Fork Family Physicians has generally been more responsive to my needs than other Valley View branches.

I do not recommend Dr. Elizabeth Spidell. She is not a thorough or thoughtful diagnostician, and…read moreshe is a terrible communicator. Dr. Sontag is highly recommended by her patients. My mother was able to see her when Dr. Spidell was out of town. That's when we finally got some answers concerning my mother's health issues.