No response when I contact them. Just an automated respnse that said I had reached them after…read morehours. They should have respnded by text email or phone if they want my business.

From the owner: We strive to offer the very best quality of service in every endeavor. We never settle for second…read morebest, and always have your satisfaction set as our top priority. It’s who we are, and we're proud of it.

I Worked for Avid for 1 week. Hired on for a specific position then after starting the position,…read morethe responsibilities were totally different. I told them after a week it wasn't the position advertised and I appreciated the opportunity but it wasn't for me. We agreed that there was no need to pay me for the week and I would look at it as a learning experience, was never paid but sure enough I received a W2 after the first of the year stating that I was paid. I reached out to multiple people at Avid and no one bothered to return email or calls. I Can not speak to the quality of their work but as to their hiring practices as well as the treatment of employees I would definitely suggest anyone considering a position with Avid to pursue other opportunities. I would not recommend them as an employer to anyone based on my experience.

From the owner: Avid is a Kansas City-based provider of commercial grade telecom and Internet services,…read morespecializing in Hosted PBX services. We provide services over high capacity lines, ranging from DSL and cable-based connections, to T-1s and direct fiber optic connections. We serve businesses ranging from a few employees to several hundred, and take a comprehensive, solutions-based approach to delivering service.

Karl was great! Completely trust him and appreciate his attention to detail. I highly recommend him!read more

Very prompt and knowledgeable! Great installation and communication. Cleaned up well as too!read more

My phone started to act extremely weird it would not allow me to take or make calls text etc…read more Naturally I began to panic I don't want to get a new phone. Why is my phone acting so weird? I have things to do and I really do not have time to sit at the Apple store all day. I decided to go to the Tmobile store. Immediately I was greeted and helped. It took a while for Daniel and Abigayle to figure out what was wrong with my phone after a few minutes they were able to resolve the issue! I was so glad! It was nice to go in and for them to try to fix the problem instead of up selling me a newer phone considering a new iPhone just dropped days prior to my visit. I appreciate that level of customer service and they never gave up nor said go to Apple store. That's true customer service.

This store is typically super busy, but today it was pretty empty. The staff is friendly and made…read moresure to check on me as I waited my turn.

Great at sales, but the product and services offered are considerably overpriced and outdated for…read morethe technology on the market today. I was naive when starting my new business and allowed Servicemark to guide my decision on phone systems. Leasing option was heavy on fees and the support-after-purchase was riddled with charges for even basic questions or assistance. Overall, the system will have cost me over $15, 000 (when you add in the required T1 line and lease/purchase fees) and despite that high cost, I am changing phone systems 1 1/2 years later to a better and much less expensive option. My recommendation (to avoid looking like a spokesperson for competitors) is to look around and research diligently (a good life lesson), but especially when it comes to installing a business phone system.

From the owner: ServiceMark, located in Lee's Summit, MO, specializes in Telephone Equipment & Systems repair and…read moreservice. With over 25 years of expertise, we are committed to delivering reliable, high-quality repair and maintenance solutions for all your telephone system needs. Trust ServiceMark for dependable service from seasoned professionals dedicated to keeping your communication systems running smoothly.