Hired them to clean the kitchen and three bathrooms. Toilets still had hard water stains and…read morefloors were still dirty. I walked the bathroom floors with bare feet and the bottom of my feet were dirty. Kitchen oven was still dirty and still had baked on food. Oven glass was still greasy and smeared. Not at all worth the $400 I paid.

I wish I could write a better review for Merry Maids since my expectations for their service was…read morevery high. But sadly, I cannot. My first appointment was canceled because they were short staffed that day. My second appointment was 2 days later. I got an email confirming but by 10:30am no one had showed up. I called and left a message but no one ever called back. Finally, at 1pm I started cleaning the house myself. A text and email came at 12:45pm saying they were on their way. The maid showed up at 1:30pm. She did do a GREAT job! I gave her a generous tip. But I hate the fact that they don't communicate with their customers. I don't want to be left in the wind wondering if someone will show up or not. So my rating is based on communication issues only.

The technician arrived on time, and worked quickly- too quickly…read more I told him that our carpet had never been cleaned, and that it was roughly ten years old. He kept telling me how nice it looked, and how he thought it wasn't very dirty. He was in and out of the house very quickly, and we had two sets of stairs, and several rooms to clean. The carpet didn't look much better when he was done, and two months later, it looks much worse that if we hadn't had them "cleaned" at all. I was hoping the "zero residue" would prevent this, but it turns out the only difference is that they use purified water. We are going to have to hire another company to come in and clean properly just to get the carpet to look as good as it did before Zerorez came out to "clean" it.

Cameron was such a please to work with score of 10/10; timeliness, professionalism, expertise,…read morequick, thorough, I highly recommend and their services are worth the cost.

We noticed a significant amount of dust buildup around our vents, so we contacted Steamatic for a…read morefull cleaning. When I called, they quoted a price based on our home's square footage. Since that didn't feel precise, I asked for someone to come out and confirm the estimate. A staff member visited, counted all the vents and intakes, and explained that we had more vents than expected for a home our size, which increased the price. I appreciated the transparency there. Before scheduling, I asked how long the job would take. I was told two hours. The day of service was where the problems began. Two Steamatic employees arrived at 9 a.m. They explained they needed to set up a large vacuum system in the basement. Unfortunately, this equipment required more power than anticipated, and it took nearly two hours just to find an outlet configuration that would work. Once they began cleaning, the process took much longer than the original estimate - they finished at 4:30 p.m. That's a seven-and-a-half-hour job, not the two hours I had been told. I contacted Steamatic to express my frustration. To their credit, the company responded quickly: a supervisor came out several days later to inspect the work and found several issues, including dust on walls and ceilings, vents missing screws, and others not secured properly. Within a few hours, a second crew was sent to correct everything. Steamatic ultimately made things right. I received a revised invoice with a $177 discount, which I appreciated, and a VP called me personally to understand what happened. The supervisor also explained that the job should have been estimated at five hours - not two. One final note: no matter how careful the team is, vent cleaning does create some dust in the home. That's simply part of the process. Bottom line: Based solely on the service day experience, I would have rated this a 1. But because of how they handled the issues- prompt follow-up, corrections, and a fair discount - I'm giving them a 3 out of 5.

I use Steamatic to drop off small pieces of furniture. I like old things and I tend to find used to…read morethings that need a "bath" before I use them. The office staff is friendly and kind, the discount for doing my own drop off and pick up is very nice! The cleaning work is good!

First they wanted to show up early and when I could not be there early enough for them they…read morecanceled. When they came back the next week I was being asked strange questions like what is in my basement, which made me feel like they were casing the place. The didn't clean stains I asked them to clean so I had to ask them twice and even then they missed spots (there were only 4 areas) The carpet was soaked when they were done and my furniture was just piled on top of each other. They didn't even put the plastic carpet protectors on my dining room table chairs, sofa, chairs end tables. They left dining room chairs on other furniture and left my piano bench on the sofa. When I asked for floor protector they just handed me some and I had to do it myself. They took the nosel off my bathroom sink to put it on their equipment. They put it back on and somehow crammed it on off the thread and it squirts out the sides all over the place. It was a total disaster. I can not even use my bathroom sink now. I hope I can salvage my carpet & the plumber doesn't cost too much. The company saw my review on google and called me. The guy I talked to said he was the owner & the weird questions were related to them trying to up sell. I told the best way of doing this would be just to ask if they could clean any other carpets not asking what was downstairs in my basement. It would of made their intentions clear and not left me the feeling my home was being cased. I explained to him the next day my carpet still was damp in areas, I got what I would call excuses. It was also no longer soft. I let him know other than not having water between my toes after a water extraction I would also expect after a cleaning that my furniture to put back in place with protectors on wooden legs and they at least check the faucet to make sure they got the cap threaded on. He offered to fix it and return my payment to me, if and only if I removed my review. I had planned on taking him up on the offer to get my payment returned in exchange for removing my unsatisfactory review (I was very uncomfortable about them returning). Later that same day I received a text from the guy that said he was the owner telling me to remove my review by 9 am the next morning or he would be contacting his attorney. I have included their text to me in a screen shot below. For me once a company threatens me with more aggravation for giving them the curtesy of a review & exercising my constitutional rights I am done with that company. Below is the condition my furniture was left after I put the protectors on some legs. Picture of areas where the spots that I mentioned earlier. Judge for yourself To those reading this review: It is our 1st amendment right to post how we feel about a service provided. We can also post facts about what occurred. You just can't lie. Please continue to be honest about the service and don't let bullies try to silence you. You need my voice and I need yours. These business owners can use the information to EARN a five star rating or they can be offended over a review. Support your community and rate!

I trusted this company to solve a cleaning problem for me and all they did was make the problem…read moreworse and then blame me. I had an accident that resulted in paint spilling on a chair in the living room. The technician used some solvent and a brush but wasn't able to clean the chair. As I was also having my carpets cleaned, there were floor units in my home. The technician, without my consent or knowledge, decided to use a floor unit on my delicate chair to try to take out the paint and all it did was leave a water mark and worse yet, ruined the fabric. The owner just yelled at me and said it was my fault when I tried to work with him to make this right. NEVER EVER NEVER use this company!!! They are the worst!!!

Flor and her team did an excellent job cleaning our home. They were thorough, professional, and…read moreit's clear they truly care about the quality of their work--the house looks spotless and feels incredibly fresh. They've also been very accommodating and easy to work with, especially with scheduling around our busy routine. We really appreciated their willingness to cover their shoes, as we don't wear shoes inside. Communication has always been smooth and pleasant and consistently reliable. I would absolutely recommend Flor and her team to anyone looking for a dependable, high-quality cleaning service, and I would gladly work with them again! :)

Flor and her team did an excellent job cleaning our house after bringing home our baby!read more

I would give them more than 5 stars if I could. My house is cleaner than I knew it could be. Things…read morehave been cleaned that I didn't even know were there (and that's, perhaps embarrassingly, not a joke). Everyone I've interacted with has been friendly and professional, and the amount and quality of work done for the price asked is actually kind of insane. I would say it's like getting champagne and caviar for the price of a Big Mac, except I think Big Macs might actually be more expensive these days.

We've been using Pacheco's for about seven years now--across two different houses--and they've been…read morewonderful (and consistent!). We've recommended them to several neighbors and friends, who are now happy customers as well. They are extremely thorough and always leave our home feeling truly clean and smelling wonderful. The staff is friendly, professional, and honest, which is hard to find and very much appreciated. We've tried other cleaning services over the years, and honestly, nobody even comes close. Highly recommend.

I booked a move-out cleaning through a third party, so I wasn't sure what to expect. But an entire…read morecleaning crew showed up and got to work very quickly. They were done in no time and the place looked amazing. They even went above and beyond what I asked them to do. I highly recommend.

There are two things that I Looooove....supporting locally owned small businesses and good customer…read moreservice. I got both from All Dimensions. Being new to the area I depend heavily on customer reviews on yelp, yahoo, google etc... While this company only had 1 yelp review, I had a good feeling about them after reviewing their website and decided to give em a try. I called to inquire about whole house carpet cleaning and got a same day appointment for an inspection. While I wasn't planning on doing carpet repair, there were some areas needed so I went ahead. They did a very good job on both the carpet cleaning and repairs. I had a late appointment but they were prompt and worked diligently. They also charge the cleaning by the room instead of sq. feet. I would definitely use them in the future and recommend to others.

Called with an inquiry for service at a hotel and when he answered he was rude and very…read moreunprofessional. He stated "Hotels suck and I rarely get my money. What do you got?" I immediately told him I would just call someone else. That is not the way to begin a good customer relationship and since we are needing service and are absolutely going to pay for services rendered, the fact that this is how he chose to begin the conversation was a total turn off and deemed him to be EXTREMELY unprofessional.