Called because my tire had a leak and they fixed it for me the same day while I waited.read more

Good service, customers with respect and care for their vehicles in their tires prices are great…read moreand not bad at all reasonable pricing.

This past week, I scheduled an appt. With Duck Creek. I thought I had an issue with either the…read moreStarter or Alternator. I left my vehicle with them and went to work. They had prior approval to replace the Starter and/or Alternator if necessary. They called me at work a few hours later. It turns out that both the Starter and Alternator were fine and it was just a battery cable. I appreciate the honesty and finding out the repair needed was minor compared to what I thought it was. I have now had three good experiences with Duck Creek. I will definitely be back if and when I have another issue. I really trust these guys.

Terrible customer service. If you go for an oil change, plan on leaving your car for a half day or…read morea whole day. They always have some excuse why it's taking so long. They also had a screwup on one of our cars and gave us a cheap bottle of alcohol that they get local as a sorry because they refused to give us any sort of discount. Yes, your oil change be cheaper versus going to a dealership , but you must first decide if it's worth the hassle! On another occasion, it took three times to change our oil! 1st they couldn't set the sensors right then they overfilled the oil, twice! We had to return two times to get the oil drained off! And not a single apology. In fact they were quite rude when I went in.

We are traveling in our RV and towing our car and we have a tire pressure monitoring system…read moreattached to the tow car. One of the sensors snapped off and took part of a tire stem with it unfortunately during our travels. We knew we were going to be in the Clinton area for three or four days so we made a few phone calls and reached eastern Iowa tire. They told us if we could swing by early afternoon they would make room for us and get us taken care of. It took them approximately an hour to get everything done, we ran errands and returned at the time they said it would be done and everything was ready! Total charge was $65 and we are happily back on the road. Thank you so much for your professionalism and for taking care of us so quickly! Can highly recommend these folks

Fast and affordable! I am grateful for them helping me out…read moreso quickly and getting my car back on the road.

This message is just to let you know. Around 2 years ago I brought in my 2011 Honda Accord. I paid…read more$1200.00 to replace a lower ball joint and axle. Within 6 months I brought the car back because I noticed about 1/8 of play in the ball joint. I brought it back because it was still under warranty. Someone there determined that there was nothing wrong with it. 1 month later I had to replace it elsewhere because it was about ready to come apart. Just today, I was told by another garage that I needed to replace the same axle that you guys replaced. You have really done yourselves bad. I am not posting a bad review, but I will tell everyone that ask for a good garage, that you are the worst. I wouldn't bring my little red wagon to you. I guess I am posting a review, your text option doesn't work.

My wife and I were driving to Moline from Dixon for a medical appointment and had a flat tire on…read moreInterstate 88 about 35 miles from our destination. We had to replace the flat tire with the 'donut'. We continued to the Quad Cities and stopped at Hughes Tire to attempt to have the tire repaired . We talked to Chuck and he was most helpful and friendly. He suggested we leave the tire and come back after the appointment. We did. He called us later to let us know that the tire was not repairable as the sidewall had been seriously damaged. Unfortunately they did not have the tire we needed in stock and could not get it until the next day. We decided to drive home on the back roads, as suggested by Chuck, on the 'donut'. When we arrived to pick up our damaged tire we were met by another employee who loaded the tire for us and volunteered to have the pressure checked and adjusted in all the tires for us. A third employee offered to check the torque on the lug nuts of the 'donut' which was good as a couple needed tightening. All three employees went out of their way to help us and make sure we felt we were safe on our trip home. They were all friendly and very accommodating. And for their service there was no charge. Their kindness and attention to us was refreshing and very appreciated. To those who live in the Quad Cities area I very highly recommend Hughes Tire for your tire needs. Thank you Chuck and all.

Nice enough guys working there. They quoted me $650 for a fix when I took my car in, but ran into…read moreanother issue and had to fix another part which took my total to $960. They didn't call and tell me the price had changed until the fix was done. They also called at 4:30 PM to tell me the car was ready and that if I payed by card they would add a 2.5% fee. So I had less than half an hour and no car to try to somehow get over $900 in cash or pay an extra $25. Really felt like they were trying to make a buck there. If they had told me when I called to make the appointment or two days later, when I dropped it off, I wouldn't have batted an eye. But to do it with so little time was really irritating. I also told them that I don't use my air conditioner and wasn't worried that it wasn't working when they said they found it was out of Freon. They filled it with Freon anyway and charged me $40 for it. I won't be back.

SO GLAD I FOUND MY GO TO MECHANICS! I've been taking my car…read moreto these guys for over a year and I can't recommend them enough! They get you in & back on the road quickly and efficiently! Chico & the guys make sure that everything is checked out and anything found (worn/damaged parts etc) is discussed - so I'm aware and informed about any issues. Considering my vehicle is 15 years old, and being a woman, having someone to trust with ongoing maintenance is a must. "Rick & Ken's" knowledgeable & courteous staff are always on hand & ready to answer questions & offer first hand advice. We all rely on our cars daily - so here's the best place in the QuadCities to take them for repairs. Do yourself & your vehicles a favor and give them a call today!

Absolutely awesome they got me right in even on New years Eve, great work, and was very up front…read moreand honest the price was just what they said would run . Thanks QC AUTO WILL BE PERMANENT CUSTOMER.

I payed for a oil change and tire rotation. I used a Groupon coupon. They didn't not do the tire…read morerotation. The tires are in the same place as I took it in. Then I feel I was price gouged $15.00 each for 2 quarters of oil. They didn't top off the guild levels, like washer fuilds.

Have used Mc automotive for years. Good honest service and friendly atmosphere. Family run. All you…read morecould ask in a garage

Called about an obvious leak in my coolant, as I've been having to refill it weekly, that needed…read moretended to. They found the issue (coolant hose) and fixed it quickly for a decent price so i was happy about that. Fast forward, I picked up my vehicle expecting the issue to be resolved, the next work week I went to start my car and it immediately was overheating. The coolant was full and I've never had this issue before so it was obviously an error on their part as this was my first time handling the car since pickup. I called about the issue they demanded I have it towed to them on my own dollar and even if they found out the issue was due to them they would not cover towing. The lady on the phone even went as far to blame me for the issue. Very disappointed with the service at this point I decided to just bite the bullet and cover the towing in hopes of them fixing the issue they caused free of charge vs another business that would surely charge me as they did not service the car originally. Unfortunately that was not the case they continued to blame me for the new overheating issue while coolant was full on me and insisted on charging me again for their mistake. This business was extremely unprofessional from the receptionist to the service providers, I would highly recommend spending your hard earned $$ at a more understandable and less money hungry small business!!

Cannot say enough how excellent their work is, as well as how knowledgeable they are!! Incredible…read morework ethic! They are determined to find the problem's source, fix the problem, thoroughly explain to clients, AND charge an extremely fair price! The Best.

I was restoring a Jeep for my daughter's 16th birthday. After a 20 hour work shift, I…read moreaccidentally poured ATF-4 into the master cylinder, I know right) two days before the party. Jacks was able to squeeze me in an emergency appointment and was able to fix it. They did an honest evaluation and didn't try to add any erroneous or fake charges. The customer service was great. They even gave me a ride home. I will be brining all my Jeeps for service at Jacks. I would give 10 stars if I could.