Great place to have check ups and health appointments. A little bit of a wait and understanding…read morewhat the patients needs are, mainly for health screenings for prospective job applicants. Fit testing. Type of care is for health screenings , workman's comp.

Negative experience with the scheduling and office staff. I made an appointment over the phone and…read morewas given a time of 3pm. I received a text notification the day before the appointment that stated the date, building, doctor, and a time of 3:30, which was 30min later than my appointment was originally scheduled. I thought, ok, it was pushed back a bit. No problem. I showed up 3:30 as indicated in the text and was informed by the front desk staff that I was supposed to fill out paperwork and that the doctor would have to see me right then, therefore I couldn't have the appointment. This person told me that they had asked me to come at 3pm to fill out paperwork because that's what she tells everybody, and that she had probably been the one to schedule the original appointment. I have no recollection of this requirement during the call, but as such it's basically just he said she said. All the while she was talking to me as though I was some lazy teenager who had just decided to saunter in late because "like, whatever it's cool bro". Then why the hell is Kaiser sending me texts that say my appt time is 3:30 and not that "You will be late if you show up by 3:30" which apparently is the case? I was told by another person at that desk that the 3:30 appointment was a separate appointment for the doctor who would see me after an appointment with the nurse. Nobody informed me that a second appointment was being made or that the visit would consist of two separate back-to-back appointments. As such, there was no reason for me to believe that the text message I got was not an update of my original appointment. So in other words, Kaiser made a second appointment without my knowing, and updated me about it, essentially tricking me into showing up late, where I was given attitude by their desk staff about it. The staff person who informed me onsite about the second appointment was somewhat apologetic, but the med assistant/nurse who allegedly made the appointment was acting really irritated with me, and I could hear her just out of sight venting and complaining about their schedule getting pushed back to another male staff member who was consoling her and telling her repeatedly that nothing would happen to her because of it. Great, I'm sorry your job is so irritating having to deal with people like me showing up right on time in response to an update for an extra appointment that was scheduled without my knowledge. Words of advice for the organization: When you agree to send electronic notifications to a patient, try sending appointment times that actually coincide with when you're supposed to be there. It's a medical office, not an airport.

Recently, I had two foot surgeries at the Santa Clara Kaiser. I wanted to congratulate Kaiser for…read morechoosing Dr. Bui at its Podiatry department. Dr. Bui operated on both of my feet so great that only the day after surgery I had slight pain and that was it! As of the second day, I was able to walk around without any pain or discomfort. For my first procedure he gave me various painkillers, anti inflammatory, ... Not only I didn't find the need to take them, for the second procedure I asked him not to prescribe me any medications as I wouldn't need any. To me, these were magical procedures. If I had not experienced this on my own, I wouldn't believe anyone's advice! I feel lucky and grateful for being referred to Dr. Bui by my nephew. Dr. Bui is also my sister's specialist as well yet referred by my nephew. Now, we have an outstanding family doctor. Appreciate it Dr. Bui!

Very disappointing experience at the Kaiser Permanente Santa Clara Laboratory, Department 168 on…read morethe 1st Floor. My young son has Down syndrome, is nonverbal, and experiences severe anxiety with medical procedures. Despite requesting a private room to help reduce his distress, we were required to remain in the main laboratory area for his blood draw. The procedure became increasingly traumatic as he cried, struggled, and became overwhelmed. After the blood draw, he removed his bandage due to sensory distress and began bleeding down his arm and onto the floor. While he was visibly upset and actively bleeding, assistance was not provided as quickly as it should have been. I expected greater compassion, appropriate accommodations for a child with developmental disabilities, and a more trauma-informed approach to pediatric care. Instead, the experience felt rushed, stressful, and unnecessarily traumatic for my child. I hope Kaiser reviews its procedures and staff training for working with pediatric patients and individuals with special needs.

I'm here today for my allergy shots. I've been coming here for 10 years and I'm finally writing a…read morereview. The allergy department here is on top of it. All the nurses, who give the shots, are wonderful. I've gotten to know several of them over the years. The front desk is very kind and professional. They always help me out with my appointments. This location is nice because I have other medical Dr.'s in the same location. Makes it convenient for me.

I scheduled a hearing aid consultation at Sutter Audiology. I was informed about a $200…read moreconsultation fee only after checking in and just before the appointment started. I wish this had been disclosed when I scheduled the visit so I could have made an informed decision. I also received a hearing aid quote that was substantially higher than quotes I later obtained through other providers. I recommend asking about all consultation fees and obtaining multiple hearing aid quotes before committing. My opinion avoid super audiology for their pricing.

I had my annual dermatology appointment today at the Palo Alto Medical Foundation in Sunnyvale…read more I've been seeing Dr. Olga Afanasiev for several years now. She is a wonderful Dr. She's very friendly, knowledgeable and has excellent bedside manners. Dermatologist is located on the 2nd floor. It's a big department with many dermatologists. It's hard getting an appointment sometimes but I can always message her with any concerns and she can get me in to see her if need be. There is ample parking in front of the building.

This review is for Dr. Huy Nguyen - hematologist…read more As someone who has suffered with significant medical trauma, I am always leery of doctors. I try to avoid appointments at all costs, but I do want to live, so with my complicated health issues, visits are sometimes inevitable. Wow!!! Dr. Huy Nguyen is exceptional!!!!!!!!! He is a hematologist, and he spent so much time going over every detail of my issue with me today while drawing diagrams and making perfectly timed jokes to put me at ease. He is sharp, knowledgeable, and patient!! I'm grateful.

Extremely disappointed with this service. My very first appointment was missed because it was…read moreentered on the wrong date in my calendar (an ADHD-related mistake). I immediately left multiple voicemail messages asking to reschedule and received no response at all. When I finally managed to reach them the following week, I was told there is zero flexibility and that I would have to pay the full $85 again for an initial evaluation that never even took place. I asked--very reasonably--if they could meet me halfway and charge at least half the amount, considering no service was provided. The answer was still no. This rigid, unsympathetic policy and lack of basic customer care is unacceptable. I had planned to move forward with full leg, arms, and underarm treatments, but I will absolutely be taking my business elsewhere.

Overall just very professional, friendly and got great results. The doctor was awesome. He explains…read morethings, I have visited a few places and they team up with sage spa in Campbell for procedures they can't offer at sage. Specializing vs being a jack of all trades works in this situation.

The office itself had a good system in place. Everyone seemed to know what they were doing and…read morewhere to be. I didn't feel confused or lost at any point. I walked out feeling like I had a better grasp of what to do next, and that's really what I was hoping for. I'd say this office is dependable and thoughtful with how they handle patient visits.

Came here because I needed some help verifying my vaccination for the I-693 form. The place was…read moreeasy to find in a strip mall slightly off El Camino. Plenty of parking, easy to book an appointment. Mostly asian staff, sometimes their english is not perfect but they are all very kind. I was happy they ran antibody tests first, instead of shooting me full of vaccines. They have a nice streamlined process and I had my forms in a few days. Happy customer!

This Doctor is absolutely amazing . she took her time to take care of my issue. I can't say enough…read moregood things about her. She's an expert in her field. I did laser treatment with her and she addressed all my concerns, took her time with Me. If I could give 10 stars, I would. Thank you Dr. Li

Dr. Li is very nice, caring and very professional. She has great knowledge and spends a lot of…read moretime discussing your condition until you understand. She truly feels what you feel! Her staff is also very caring. I highly recommend Dr. Li to anyone!