I was married to a master groomer for a long time, and my dog, nearly 11, has never been taken care…read moreof by anyone else. He is a Pomeranian, and was pretty long, and Karen took care of him in an hour! Moreover, her work is of the highest quality. I cannot recommend her service enough, and I at least KIND of know what I'm talking about!!!

For the past 5 years I have been searching for a groomer like Karen! In the past, I have worried…read moreabout dropping my papillon off at the groomer. Will she be scared the whole time because there are a bunch of barking dogs? Will she come back with a lopsided cut? Will the groomer give her the attention and reassurance she needs to feel comfortable? Ever since I started bringing my dog to Karen these worries don't even go through my head anymore! Every time my dog has an appointment with Karen, I KNOW she will come back looking and smelling fantastic! My dog is always completely happy and comfortable when I arrive to pick her up and her hair is so silky soft. Thank you Karen for taking such good care of Ginger and for restoring my confidence in groomers. You are truly the best!

We have been having a problem getting someone to properly groom Chewy. We were finally able to get…read moreChewy into Grooming Tails an we could not be happier. They did a fantastic grooming. 5*****

I was displeased with this grooming salon after seeing the way some of the staff acts towards dogs…read more. Also it was dirty in grooming area . Then my dog was put in a cage he couldn't have moved in if he needed to . They dry them with heat pumped directly into cage . This salon needs to update their grooming salon . I will say he did get a good haircut from owner who was recommended.

I attempted to return an item and had a clear photo of my Store Return Receipt on my smartphone…read more According to Petco's own policy (as stated on your website): "Store Return Receipt - print at home or have ready on your smart phone when you reach the register." However, when I presented this to the store associate, I was told that only a physical receipt would be accepted. I explained that going home to get the receipt would take me over an hour, but she insisted there was nothing that could be done. This response directly contradicts Petco's official policy and caused me unnecessary inconvenience. Such misinformation is both unprofessional and unacceptable. As a loyal customer, I expected better -- and frankly, this experience makes PetSmart look far more customer-friendly and consistent in their service.

Cleanliness of the store. Listen to customers and be compassionate and understanding to the…read morecustomers. Don't lie about the animals.

Our boxer Biggie Smalls has been training and boarding with Eric since he was a pup. He enjoys his…read morestays at Katz Dogs K9 so much he sleeps for two days once he gets home. We definitely recommend boarding and training there.

Where do I even begin? Katz K9 is amazing. First, one of my dogs participated in the board and…read moretrain program. I was hesitant at first because of all the "professionals" out there, but it was totally worth it. Eric and Sam were so patient with me and took their time teaching me everything I needed to know so that my dog would continue to be successful. Secondly, I am a terrible procrastinator and things completely slip my mind. Multiple times they have worked with me last minute to get my pups in for boarding. Most importantly, my dogs love it there! I will forever recommend Katz. Even to my friends that live in Philadelphia!

Great experience my dog is terrified of thunder and there were multiple storms while we were gone…read more Someone went to help her calm down during all storms.

I have used Acorn Valley for three years . My dog Ash goes at least once a week for day care and we…read moreboard him whenever we go on a trip. I am surprised to see bad reviews as Ash is a big strong dog and can be a bit to handle and I've never had any issues . he absolutely loves to come there so much that we cant even say day care out loud without him running for his leash and standing at the door. he is very tired after his days there but other wise happy and healthy. I feel confident that he is well cared for while there ,and would recommend

Emily does a great job grooming our dog. I would highly recommend this business for dog grooming.read more

From the owner: At Wild West Grooming we keep things one on one. We try to keep the Grooming experience as stress…read morefree as possible. All Breeds, sizes and needs are welcome.

I'm deeply saddened to report this, as I am an animal lover. However, the advice I received from…read morethis store regarding the care of my dragon was potentially fatal. They told me to maintain a tank temperature of 110-115 degrees, whereas my vet recommended 95-105 degrees during the day with humidity levels between 35-60%, and 60-70 degrees at night with humidity levels between 30-45%. The store advised using forest floor as a substrate instead of sand. My vet warned that if my dragon ingests a wood chip from the forest floor, it could be more fatal than sand. Additionally, forest floor retains moisture, creating excessively high humidity levels at night, which is unsuitable for dragons. Their natural habitat is sandy, and forest floor substrates are more appropriate for snakes and turtles. The store also mentioned that I wouldn't see my dragon's poop and suggested stirring the substrate every few weeks and changing it every 3-6 months. This advice shocked my vet, who emphasized the importance of scooping the poop every time my dragon goes and monitoring it for signs of health. Using the wrong substrate like forest floor means you won't see the poop because it's not the correct flooring to use. I can clearly see and manage my dragon's poop appropriately. There were many other discrepancies between the store's advice and my vet's recommendations. If you decide to purchase a pet from this store, be aware that it comes without a warranty, and they may not know the age or sex of the pet, as was the case with mine. Always consult your vet for proper care instructions, despite the store's claim of having 40 years of experience, which my vet questioned. On a positive note, my dragon was inexpensive, the store was accurate about the night temperatures, and she is thriving now that I'm caring for her properly. In addition, they are a bit rude and try to make you look incompetent in front of others. I dislike speaking negatively about people or businesses, and I am sure there are positive aspects about this place too, but always consult your vet for the best care advice. I bought my dragon to save her and i feel like they might have tried to sabotage me or just have no idea how to care for dragons.

This place is begging to be shut down by animal control. The animals are all in small cages with…read moreterrible ventilation. It smells SO bad like uncleaned litter. There are baby bunnies in wire bottom cages. Their little paws were practically slipping through the wire and they could barely walk. Not that they could do much walking in the less than 2 feet of space they have. When I brought it up to the woman working there she tried to convince me that it was fine. I had to walk away to keep from losing it. There are dozens of exotic birds in tiny aquarium-like cages, the only ventilation was from tiny holes drilled into the plastic. It's clear that whoever owns this business has no empathy for these pets, I don't know how these employees sleep at night.