We've used this company extensively and are very happy. Always on time, courteous, and good value…read morefor money

Talk about nostalgic! There's an Elvis statue greeting you in the the vestibule and when you open…read morethe second door there's two Betty Boops standing on a classic diner counter. The dining room is full of stuff from bygone years to look at and admire. Fun yes, but there's good food too! My Gyro with Lamb/Beef was delicious!! (See pic.) I had some extra time so I asked for a piece of their homemade baklava. Wow! Fantastic! What I loved was that it wasn't just honey-sweet, but it was flavorful. Their nut/seed mixture was a pleasant alternative to the classic pistachio filling. I didn't know I needed this until I tried it. Now I'm worried that from here on regular pistachio baklava is going to be missing "something." This family-owned, landmark restaurant is a new favorite for me. The service was exceptional. Really. Friendly, very attentive, and quick. (I've paid more at pretentious restaurants with service that wasn't half as good as it is here.) HIGHLY RECOMMENDED

The food is incredible taste and price. Ordered the Irish omelet it was huge!!! And tasted…read moreincredible

This review is on the hotel ONLY - not the water park. I hadn't stayed here since I was a kid (I'm…read more40!) and I don't think much has changed and that is part of the charm. While everything looks quite dated - it was all VERY clean. I was honestly surprised at how clean our room, especially the bathroom, was. Our room had a mini fridge and microwave - not always standard. Beds were comfy and big fluffy pillows. The vanity is outside the door from the toilet/shower which is nice, but counter is SUPER short - I had to kneel to do my skincare. Carpet seemed clean, as did all the other items in the room. Plenty of towels, too. Honestly, I can't say anything negative. While it is old, it appears well taken care of. I did not interact with any staff, so can't say anything there. Overall, we'd be back!

UPDATE: 6/26 - My child developed DOUBLE pink-eye after visiting this water park!!!…read more To the manager that replied: Yes, I spoke to two different ladies. the first young lady was the one giggling and laughing and asking about beer orders. The second time I called, I ASKED to speak to a manager and was switched over, so of course she didn't hear the laughter or giggling I heard. The trip started off fairly well, until around dinner time! We waited over an hour and 15 minutes for dinner after the automated system said 20-40 minutes. When I did call, I was met with laughter on the other line and was told, "we're understaffed - but are you the room that ordered all the beer?" "Nope. Definitely not. We have kids in tow and we do not drink. Me and my family are STILL waiting for food..." To which she laughed again, said they were understaffed and claimed the young lady hauling food was on the floor and would be "right there". 15 minutes later, I called again and they removed the food from our bill - which I appreciated, but also hated having to ask for - AGAIN. Also, asking me about an 'order' because the staff was already taking too long seemed borderline inappropriate. That being said, my kiddos are both 7, one chose this waterpark as her birthday venue, and everyone had a fun time. (It's a tad frustrating that check-in is so late and in order to get INTO the water park, with the most slides that is, you had to pay extra. So, anyone who pays for just the park gets in earlier technically. Which again, is a tad annoying. You pay more to stay and then pay even more to play. The lazy river, the family raft ride and the outside hot tub were their favorites to play around in a there are a few inside we didn't even check out. The breakfast/dinner/game time coupons and cards were all pretty nifty and we used every single one of them. It is a bit misleading that the place to enjoy dinner is the 'Bavarian Inn Restaurant' and is not attached to the hotel in any way and says it closes at 8:00. We booked it there to arrive in time for a dinner only to see them seating people at 8:55. All of our issues revolved around meals/food, and younger staff members just joking around when you try to ask questions, but overall - my kiddos had a great time and that was the goal.

The rooms are clean and comfortable. Staff members are very hospitable. Our family loves the…read morewaterslides and wave pools. Our favorite getaway!!

This truly breaks my heart to write because we have loved this facility for so many years…read more We have been bringing our children here annually (sometimes multiple times a year) since 2013. But recently in the last few years, we have noticed a shift (some things they may not directly have control over). But this past weekend was bad and we felt it was time to update our review to reflect what is happening now. From the second you walk into their lobby, throughout the hallways, seeping into the rooms, and even penetrating the waterpark areas, all you can smell is that legalized recreational product (I'm sure you can guess what I'm talking about). It's disgusting, lingering scent persisting everywhere. It clings onto your clothing, suitcase, EVERYTHING. And if you get a room that was previously occupied by guests who partake in that, it reeks of it for your whole stay! Adding to this, you can continuously find bandaids, hair and hair extensions floating in the water and lying around on the ground. Many children/teens are running wild (being very disrespectful) with no adult in sight. This place has lost its charm for us and it truly is sad. This was a vacation we looked forward to annually with our children and have created so many beautiful memories but sadly, it no longer does and then to add the price continuously increasing (which we knew would happen). If the smell of recreational products, filthy areas, and disrespectful guests is your vibe, then this is the place for you. What once used to be our favorite has sadly shifted over the last few years.

Doesn't look like this is much when you're just passing by, but if you ever get the chance to book…read morea night at the Quencer's, it's the best bed and breakfast vibe in the area. The service is incredible. The basic food package is fire but if you include the package for catering, you will not be disappointed, and quite frankly- might have the best food of your life. On the flip side, the only down fall (I say downfall lightly) is that they hosts LOVE tequila so if you're not a fan let them know ahead of time (believe me- they can accommodate to every palate). 10/10 experience every time. Would absolutely recommend.

I have stayed at the Quencer's multiple times and it always delivers…read more Pros: - can be used as reception venue - beds of all sizes (twin through king) - good food - great mems Cons - the pool is cold - there may be some glass on the ground but if you just keep dancing with the lights off no one will notice the blood on the floor

These guys were amazing, helped us with everything we needed. But most importantly did everything…read morethey could and saved our trip. If I could give them a 10/5 stars I would

Worst possible service and interaction possible. I called about making a reservation with the…read morecampground and asked to talk to the person that handles that. She said that was her but the woman that answered the phone seemed like she didn't have the time of day for me and also had a really bad attitude. After she treated me this way I would never recommend any family or friends to go there. There is plenty of other campgrounds next to the lake to stay at. The lady that answered the phone needs to learn how to talk and treat potential customers.

Paid 1k for the flight plus pet fee to have my pet next to both of us just to be moved and told OH…read moreWELL nothing we can do. Why pay for upgrade and purchase a seat when you cannot get what you paid for ?? Nasty SUPERVISOR said and I quote and have it recorded "THE BUCK STOPS WITH ME AND THERE IS NO WAY TO MOVE THE SEAT BACK TO WHAT YOU PURCHASED.

Ok so this was the biggest nightmare. Please read all. We booked flights on Frontier airlines flow…read moreout no problem but on the way back they delayed our flight about 2 hour so we would miss the connecting flight. We called them and they said to call Expedia. Expedia said to call Frontier. Back and forth we went but to no avail. Finally we went on the Delta website booking tickets all was good. Then we tried to check in and found out I booked flights for the same date in a month. My mistake. We went to the airport went to the delta desk and they made it happen so we arrived home about 4 hours earlier than we would have on Frontier. Even though the tickets are a bit more we are using Delta from now on.

WOW were they on time as they said they would. Check out their Facebook page!!! I called and they…read morewere there on time and when they said they would be and it only cost me $10. That is cheap and right up my alley!!!