I'm leaving my second review here because this clinic truly deserves it. The doctors and staff are…read morewonderful, and I'm so grateful for them. I had been coming here for years with my boy, my angel Sheya. He eventually passed away from end-stage kidney disease, and we had to say goodbye to him here. The doctors were so respectful and gave us all the time we needed. They even sent us a heartfelt card afterwards, which meant so much. At first, I thought they had only given us a simple paper box for his ashes. About a month later, when I opened it after ordering an urn, I discovered that there was already a beautiful wooden urn inside. That was such a kind and touching gesture, and I want to thank them for it. Sheya was such a sweet cat, and while it was heartbreaking to let him go, I'm truly grateful that it was at this clinic, surrounded by such compassionate care.

I adopted a cat 17 years ago (she was actually a foster fail), and they have provided care and…read moreassistance that I could never really have imagined. In that time there have been emergencies, chronic illnesses, and sibling drama between pets. They helped with it all. They are a wonderful team, and all three doctors provide exceptional care. The vet techs need to be mentioned too, though. They are thoughtful, caring, supportive and the most trustworthy group of people I can imagine caring for my non-human charges. If you are looking for a compassionate and caring team to assist your fur babies, this is the team.

I had originally reviewed this clinic as 5 stars but given recent interaction, a customer of years,…read moreit became apparent the level of inflexibility and lack of priorities. It's really surprising to see the owner of this place taking action prizing bad business practices and poor customer service. People of Toronto deserve better.

Dr Vlad and his team are the very best and care about your furry best friend…read more We never feel rushed at our appointments or on follow calls and any choices we have for testing or treatment are explained very well. The couple of times my girl had a concern that needed to be checked, they fit us in the next day (not emergency issues) . They have great hours and are super responsive to emails and voice mails.

Logically, get a male neutered vs. getting a female spayed will cost less. Correct?…read more Well, any reasonable person would think so. Not this clinic. I spayed my girl cat in 2007, at a vet clinic near Bloorcourt village. A much more invasive procedure comes with the price tag. My tip money for two weeks went to the $250 dollar vet bill for second shots and spaying. This is normal, anaesthesia, cutting in, maneuvering a small feline body to do an ovariohysterectomy = money! I took my baby boy cat to the Davenport Rd Vet Clinic in 2010. I asked for a quote for the neutering, as I realized the prices may be high (considering the first consultation cost $170 unexpected dollars). What was the quote? $500. CRAZY! Do not go here. The care and customer service do not equate to that kind of bill, I don't care how much you love your pet. The prices are probably high due to location. Annex, Forest Hill, Yorkville, in the clinic's backyard. Unfortunately, I am not a doctor making 6 digits. I love my guys, but I found a nicer vet, for a much more reasonable price, in the exact same area.

I had always heard wonderful things of this vet over the past 20 years from good family friends but…read morenever had a chance to try out DRAH until I moved into the neighborhood. Myself, my partner and our dog are so grateful for all the staff at this clinic. They have gone above and beyond any expectations you could ever ask for at a vets. I drop my girl, Norie, off there most Fridays to have a medicated bath. Stacy and another vet tech, who's name excapes me at the moment, are always very flexible. It makes me feel so much better leaving Norie with people that are fond of her and her just as equally excited to spend time with. Norie loves her time at DRAH and not only my family but also our friends families think you should try them out! Thanks for everything Davenport Road Animal Hospital, see you next Friday.

As much as I loved this place to start and recommended them to several others, I think the…read morecommunication has not been what I'd expect. They've changed their membership price to $49 which includes 24/7 virtual care which can be extremely useful. However, I was not notified of this change. I was expecting my annual check up to be included and found out it was an additional $129. That's a significant increase and even more so when there was no email to explain the changeover. A little sus to be honest. In this case, I was able to cancel my appointment without penalty. I've paid my annual fee so I'll have access to virtual care. However, I do not plan on renewing nor will I (my dog) be returning as a patient I know Juno prides themselves when it comes to price transparency. Unfortunately, this did not happen with the membership charges. I'll still give them 3 stars for the ease of transferring medical records, the non-judgmental conversations, and the friendly staff.

Amazing vet. Extremely modern facilities that offered drinks for the humans and free self serve…read moretreats for fur babies. Very very clean and comfy! Marketing is on point! I got a free tote bag of goodies when I became a member (149/year per pet). Includes a free wellness exam per year and 24/7 support on their app on any health questions. I met with Dr. Garrett and he and our vet tech was extremely friendly and gentle. Ethical, didn't push additional services or products that we didn't need. Made savings suggestions and helped with some challenges I had with feeding two different aged cats I'd highly recommend them!

You will never find a better veterinarian or veterinary team anywhere. Dr. Mike, Sam, and team care…read morefor my pets with the same compassion, kindness, and attention they would give their own. They are responsive, professional, and genuinely committed to doing what is right for both their patients and their families. I trust them completely. I would gladly drive three hours to ensure my pets received this level of care. This team is truly the very best!!

I am a new and inexperienced fur mama and my friend who lives in the area recommended Dr Mike…read moreLevine. When my 5 month old kitten had an upset stomach, I decided to take her to see him. I am sooo thrilled I did! If I could give him 5000 stars, I would. First of all, his office is very clean and inviting. His staff is so friendly and welcoming (they addressed me by name) and his prices are VERY reasonable! Dr Mike is highly intelligent, professional, thorough, caring and patient. He addressed all my concerns and his wonderful personality and sense of humour made me feel at ease. I would never go to another animal doc! Thank you Dr Mike for your care and patience. We are so grateful and soo happy we chose you! Degrees Fahrenheit

(Disclosure: I currently volunteer with ACR as a foster parent and communications volunteer.)…read more I have adopted two cats from ACR - the first was several years ago to be a companion for my other young cat. I had initially inquired about a differnt cat but after chatting with me about what I was looking for, the adoption facilitator suggested I set up a meeting with Cookie. I spent about 1 1/2 hours at the foster home trying to get a good look at him - he was very shy - I appreciated the 24 hour "think it over" time - and decided from chatting with his foster mom that he would make a good buddy for my cat. I had time to build a relationship with him. Cookie was quite shy when he came but within months he was my companion too. The second cat is a foster-fail. Shadow has been with me for more than a year and had had no contact with people. She would normally have been TNRed but there was no place to return her to. Shadow is still quite skittish and sometimes still even hisses at me but will come right up on the bed in the morning and enjoy cheek rubs and goes crazy playing with Da Bird. She is also best friends with Cookie and he washes her head. ACR fosters have to go through the same process as everyone else so I set up my phone call. Both times, the experience was a good one. The volunteers are honest about the nature of the cat and you know what you are getting. They are also available if additional "settling-in" help is needed. And nothing beats watching these cats, who have come from difficult and traumatic situations, gradually relax and learn to trust (again). Adoption is a life-long commitment, after all.

No amount of praise I write for ACR could be enough. I found my baby Fiona through their rescue…read moreagency and the entire adoption process was seamless. I learnt so much about Fiona's quirks and habits through her foster mom. When we decide to adopt another Cat, it will surely be through ACR.

I sent this veterinary clinic feedback about a vet telling me that my cat does not have an eye…read moreinfection, and it turned out he did, in fact, need antibiotics after getting a 2nd opinion at another vet. They responded telling me it was in everyone's best interest if I went to another vet in the future, without acknowledging the mistake in care, or any kind of reflection or peer review process. Their response is why people are cowards hiding behind Google reviews - I reached out to them directly and they were defensive and dismissive.

This veterinary office appears to prioritize revenue over the well-being of their patients. I have…read morebeen a loyal client for nearly a decade, bringing two of my dogs here and spending tens of thousands of dollars over the years. Despite this long-standing relationship, today they refused to verify a prescription they themselves had issued for my dog's medication because of an outstanding $30 fee-- a charge they imposed simply for writing the prescription. The issue stemmed from their failure to update the card I had provided on file during a prior visit. I also had another medication waiting to be picked up, which could have easily been settled at the same time. Instead, they chose to withhold service and treat a loyal client with disregard and a lack of appreciation.

Two experiences here now…read more First over covid my husky with cancer - would never have let him stay here knowing how filthy it was after my second experience 5 days ago... My pug and his eye issues; walked away feeling talked down to like I wasted their time. Even apologized for it, like I enjoy wasting my own time and money. Also had a 250 dollar credit I found out 5 years later. So bizarre, no one could tell me how or why I wasn't updated. I can take rude Vets, I really don't care -health of my dogs over any doctors ego for sure. But the biggest red flag overall was how dirty it was (I was in 4 rooms total, unfortunately zero over covid-19 and I don't even want to imagine what that was like). My Husky walked out a different dog.

Awful Experience - Unprofessional and Irresponsible Service - Avoid VEC's Ophthalmology Department…read more I had an extremely upsetting experience with VEC Animal Hospital, particularly with Nicole (Ophthalmology receptionist) and Morgan, the HR manager. On Monday, May 5, I urgently requested a refill for my pet's critical eye medication, which had run out three days earlier. Nicole never returned my calls that day despite repeated follow-ups. On Tuesday, I was told the medication was essential and ready for pickup. When I arrived, one medication was incorrect, and the other was labeled "for clinic use only." I was promised a corrected and urgent delivery the next morning at no charge--but nothing arrived. On Wednesday, Nicole admitted she hadn't checked her messages, and only arranged for delivery after I paid. Still, the medication never came. I called again that night and canceled the order, deciding to go through my regular vet. Despite this, the medication was delivered Thursday morning--too late. When I spoke to Nicole, she blamed the courier and refused to take any responsibility. I then spoke with Morgan, the HR manager, who was shockingly rude and dismissive. She didn't apologize for the mistake or Nicole's negligent behavior during an emergency, and instead told me to find another facility to care for my "fluff baby." I'm beyond disappointed by this lack of professionalism and empathy. Mishandling critical medication could have seriously harmed my pet. I'll be filing a formal complaint. I do not recommend VEC's Ophthalmology department to anyone who values timely, responsible care.

They used to be a trustworthy place for decent vet care; but, over the past few years, they have…read morechanged and seem to care only about the bottom line. Pushing tests that you don't need and the costs of the tests are outrageous. A complete cash grab now that they're part of a VetStrategy corporation. Stay clear.

Already reviewed on Google but I had to here as well. Our new puppy has had the best service here…read morefor the last 2 months! The staff are very professional, friendly and accommodating for his shots and checkups. All the advice and prescriptions we've taken have been great. Most impressive are their precautions for COVOD-19, like dropping off your pet outside and virtual consults. Everything has been seamless and I'm so glad I live in the area so can access such a great animal hospital. We got a welcome package of goodies, and after his first groom they gave him a bandana!

Dr. Toole is a truly excellent vet. He clearly loves animals and his work. It seems he is there all…read morethe time! He shows real compassion and integrity, and we know our pet was always getting the best care possible from him. During unavoidable overnight stays for our pet's serious medical problem, we were always made to feel welcome for visits. Whenever we had questions, Dr. Toole was patient and engaging in providing answers. His prices were appropriate for the high level of care provided. And we found Dr. Toole's hours of availability to be nothing short of amazing. I wish all veterinarians could be as wonderful as Dr. Toole.

Dr Toole is an amazing vet. He truly cares about animals and has cared for my cats over the past…read moreseveral years.