The atmosphere at bay valley house is warm and welcoming. I love working here. The residents are always happy and enjoy being involved in all activities we provide. From bingo and music to arts and crafts. We exercise ROM here with fun oldies. Movie nights. We welcome family as if they lived there with their loved ones. Personal experience and opinion here: working for the new owners has been amazing. It's not often you run into a company where they listen to you, where they provide solutions immediately, and are as involved as staff. I appreciate being a part of this team we have here. read more

Bay Valley House - Assisted Living Facilities Near Me - Bay City, Michigan

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Let's just begin this with the brutal honesty , First and foremost all the employees but a few . Key word FEW . Are experienced and do excellent care . As for the others lol as a former employee I will begin by saying how unprofessional this place is ran down to the owners of this business , ran so poorly an careless they put up such a great front for social media an family an visitors upon arrivals . But when everyone leaves it's right back to staff getting high , coming in drunk smelling of booze like if they just came right from the bar , staff getting very argumentative with each other and "manager" just standing by watching and doing absolutely nothing about the behavior because she also enjoys being involved in the work drama as she like too believe she is still a kid while she sits by and allows everything too happen right in front of her eyes , very unprofessional management when it comes to work environment. Childish behavior any time you have a serious concern nothing ever gets addressed it gets brushed off as it's not a serious enough concern for them too handle. Than from Residents who are considered as "needy" will be ignored and treated poorly when it comes to care and left soaked due to not wanting too take the time to provide the proper care or compassion for them as they deserve. So leading them to either be soaked for hrs , and leads to bed wounds . And having to do countless measures to heal bed wounds because of the lack of care being done . too the neglect they put in place for trainings half the staff doesn't even know what too do in a case of someone having an active episode or seizure. From residents being left in their rooms not being brought out for meals because they like to claim it's "behavioral related " when it's pure laziness and not wanting too take the time to understand the resident and their needs . So they will leave them in the room and close the door to avoid having too do their jobs . , leading too residents falling and having to make reports half the time they will just act as if it didn't happen. And than sit back and think why is this resident become so combative. The lack of accountability this place has is such an understatement. And not one single person who's employed will ever take accountability for anything that is going on behind closed doors and where "cameras " can't see . read more