We are quite grateful and pleased with the attention and kindness our parents received recently…read morefrom Home Care Assistance. Their employees were genuinely concerned for our folk's well being. This included conscientiously matching recipes with the low potassium diet needed by them. The meals they prepared were consistently tasty and nutritious. We also liked the way they organized our kitchen and refrigerator. They approach client care very pro-actively. Home Care Assistance will be at the top of the list for calls we make once our folks return to their Vermont summer residence.

From the owner: Home Care Assistance of Greater Burlington is a committed advocate for senior adults. In these…read moredifficult and uncertain times, we have taken proactive measures to support the ongoing health of our clients and their families in the greater Burlington, Vermont community. Are you concerned about the safety of a senior loved one right now? Our in-home care team is here for you. Call (802) 231-0415 to speak with a care advisor who can help. We believe that, with the proper home care, we can empower your loved one to enjoy a happier, healthier and more fulfilling lifestyle through their golden years. Call (802) 231-0415 to chat with a care advisor about our best-in-class senior care services and how we ensure safe hospital-to-home transitions.

Synergy HomeCare in Shelburne, Vermont is fabulous! Our mom has Alzheimer's, and is physically…read moreactive but her mental status has declined. She is insistent that she stays in her home of 40 years, and without Synergy and their kind, committed staff we would not be able to make that happen. We can't thank them enough for everything they do - we both live out of state, and rely on them to keep us updated and abreast of any changes or needs that our mom has and they do that and more consistently.

From the owner: SYNERGY HomeCare of Champlain Valley is a home care provider to disabled, veteran, AND…read moreelderly/seniors, that is based in Shelburne, Vermont. We are one of the only providers that offers in home care to the authorized Veteran population, paid for by the Veterans Administration. SYNERGY HomeCare offers private, non-medical - in home care services to those looking for support including (but not limited to) companion care, personal care, light housekeeping, medication reminders, appointment support, meal preparation, errands, weekly transportation, respite support for families, and hospice level companion care.

I'm in my 3rd year working for TLC and I love it! They really care about their employees. Mohamed…read moreoffers benefits to everyone he employs. He also offers the best pay and more educational opportunities than most of the competitors. I really love this company so it makes me sad to see that 2 angry reviews have lead to such a low star rating.

This service provided care for an elderly relative for a number of months. TLC was hired to assist…read morewith day to day care including not only companionship but also assistance with the tasks of day to day living including personal hygiene, medications, reminders etc. During that time, my loved one experienced a number of infections that were due to poor hygienic practices and the failure of caregivers to recognize the signs of infection. This resulted in hospitalizations and follow up medical care. While a few of the caregivers were kind and well intentioned, the care provided was lacking in terms of what was needed. Similarly there were numerous problems with scheduling, billing and the front office staff in terms of answering questions or general assistance. I would not recommend this provider.

We would advise you to be VERY CAREFUL when you are choosing live in help. Do your homework!! We…read moredidn't and were very disappointed.

From the owner: Griswold is an award-winning pioneer in the home care industry, with over four decades of…read moreexperience and a storied legacy of compassion and integrity. We believe Care Professionals are the foundation of our success, and people deserve to live where they love as they age. Our commitment to innovation is based on our desire to improve the lives of everyone we touch in the communities we serve. "Live Assured" is the promise we make to everyone we touch: let Griswold help, so you can live without the weight of worry.

Big billing issues. Don't hear from them for a long time then suddenly a bill that is wrong. Poor…read morecommunication with my insurance and myself. They kept using the wrong codes when billing my insurance even after repeated calls to them from insurance. I now have a debt in collections. Almost anything I have had to contact them about took hour long phone calls and being sent hither and tither. The people are not the problem, their system is.

I was told that my C-PAP would be covered by my insurance. I received the machine in May. It was…read morelate July before I got the C-PAP parts to get it working so I could actually use it, after multiple calls to a help center, most of which went to voicemail and resulted in no return calls. I began receiving texts in September, which indicated I should stop using my machine as it needed parts replaced. I called them and ordered the parts, which arrived in October along with an email stating I could throw away all the previous pieces as I would have all new ones. I tossed my existing hoses, head-piece, and masks, eagerly unwrapping the new ones, only to find the head-piece that would connect the mask, the hose, and strap it to my face were missing. When I called for a replacement, I was told it would be $175 out-of pocket, as my insurance wouldn't cover it, and I would be unable to receive a new with insurance coverage until my birthday in January. In December, I received a bill for over $500. When I called to determine the source of the bill, I was told my insurance would not pay the amount, and it was for the C-PAP, which I had been able to use for 6 weeks. I called to explain my situation and negotiate the price based on the above circumstances, and was told someone would call me back once they discussed the matter. No one called me back. I spoke to my sleep doctor at Dartmouth, and she laughed, stating that is why they never recommend people use Apria. I called them again to try to have a reasonable negotiation about the payment, and was told I could have a one time 10% discount, provided I pay the full amount that day. I refused as $500 for 6 weeks of use still seems excessive. I have received notices that my $500 bill is being sent to collections now, and I am still not paying this on principle. No one should order from this company. I had had good experiences with Apria 15 years ago, but obviously those days have passed.