Everything went well. The staff and doctors are amazing. My chihuahua was diagnosed with a severe…read moreheart condition and was seen by Dr. Sedacca and his staff; they were informative, kind and very knowledgeable. Thank you.

I used to think this place was the best you could find. They treated me so kindly when I had to put…read moremy dog down in an emergency in Nov '25. But recently, I've been up there several times since and it has been trash. Inappropriate comments by staff, an unwillingness to help, overall poor sense of compassion. I was turned away twice with two separate animals on two consecutive occasions with "they're fine because their vitals are fine". I was up there for a sprain, of course their vitals were fine. I had to treat my own dog at home. I won't be going back there anymore. The other ER in Latham is just as bad or worse, so I'll be going to Kingston. We need to do better, and more often!

This was the second time I brought Buddy Boy in for a nail clipping…read more Once again Valerie & Jazzy went above and beyond to alleviate his anxiety. They gave me a muzzle, with peanut butter on it, to secure on Buddy. Then we loosely covered his head with a towel; while I kept talking to him and petting his head. They actually laid on the floor, next to him, and paw by paw clipped his nails. He no longer needs anesthesia. Total time "10 minutes". Thank you for your compassion

Very compassionate staff and vets. Can't say enough wonderful things about the care received!read more

I've been to Latham Animal Hospital 2 times recently and the degree of professionalism displayed by…read moreeveryone I came into contact couldn't be higher. I was there this date 10/3/25 and got some bad knews about my cat that I had brought in.. That being said, the Dr (don't know his name) explained all the possibilites that I/we could consider. But his attention to the cat and the degree of concern was geniune and heart felt.... I appreciated that and will consider what happens next....

I brought my cat in to the vet because he was whining when using the litter box, they sedated him…read moreto get the testing they needed done, had to give him an enema for him being constipated, after he's treated I pick him up from the vet, they tell me he's covered in urine and they couldnt clean him because "he was more awake" and "agitated", which I initially understood why, until I got him home and he was so sedated still he could barely walk, he barely even knew I was there, so how come you couldn't clean him up, especially with how sedated he still was!? I went there stressed he had a UTI then you leave him covered in urine and also some STOOL, My poor baby looked terrible and they left him covered in his pee all scared and didn't even attempt to clean him other than putting a pee pad in his crate which did nothing to clean him otherr then soaking up the pee left in his crate. they also had to take his collar off and i wasn't going to put it on him until the next day to then realize they broke his collar taking it off him and didn't even tell me that...I love dr Kinney, she is the only good provider there but whoever treated my Milo that day did not care for him like you would your own pet, I'm extremely dissapointed with how he was cared for, i do not recommend any other vet then dr Kinney if you need to see someone there.

My 8 year old dog was ill and my wife and I took him to Shaker Vet. The vet that attended to my dog…read morewas Dr Landgraf. In the end., my pup passed. For the most part, my pup was healthy. Therefore, his passing was shocking. What I find totally insensitive is that Dr Landgraf never called us to review the autopsy report, as promised. My wife and I have used Shaker for a number of years and have been satisfied. The insensitivity on Dr Landgraf's part was totally outrageous and a bad mark on Shaker's reputation. Dr Landgraf's unprofessional behavior does not speak well to Shaker.

If you love your pet an want to keep them healthy .DON'T GO HERE…read more The doctors don't care about your pets needs to them he is just another pet an they treat him very rough an unfeeling .my pet passed away that night at a emergency hospital because of there incompetency In memory of my best friend

It is the only emergency hospital I will use for my pets…read more They are caring and considerate and focus on the pet as well as you. My last visit I knew my old girl was ready to go. After being in the medical profession for over 35 years, I could not have asked for a more heartfelt experience.

They should have enough vets at night when they are needed to prevent animals and their owners from…read moremissing an entire night of sleep. They only have one or two on duty during the night on weekends.

Generally I've heard negative feedback about Banfield as a company, and the amount they charge you…read moreVS the amount you're getting - but I will say that it is very clear that this location cares about how to treat their customers. It's actually some of the best customer service I've received in just about any type of business - anybody who has taken a 101 on hospitality would be impressed by this location and how they treat you and your pet. It's clear that the owner and employees of this veterinary chain are serious about hospitality. I can't say much for their services, but they do a decent job as far as I'm concerned. Could possibly get better treatment for the money, but overall impressive business from this particular Banfield. Edit: I've had a few disheartening moments with Banfield, so I've lowered my rating by 1. Most notably, a vet attempted to push sales on me that were completely unnecessary, and attempted to sell de-wormer (saying she could see worms on the cat), when they clearly weren't there. They also did the same with shots that my cat had already received, and were on record. This is dishonest business. Overall I still have faith that this Banfield has mostly caring, attentive employees, but I would be careful of this kind of business practice that audaciously tries to sell unnecessary service.

If you love your pet an want to keep them healthy .DON'T GO HERE…read more The doctors don't care about your pets needs to them he is just another pet an they treat him very rough an unfeeling .my pet passed away that night at a emergency hospital because of there incompetency In memory of my little best friend.......

This review is long overdue! I took my cat, Lefty, to the Upstate Veterinary Specialties in…read moreNovember, 2025. I knew it was time to euthanize him as he had been dealing with a nasal sinus mass for several months. That night he started sneezing and bleeding from the nose uncontrollably. Everyone at the hospital was extremely understanding and sympathetic; they put me in a seperate room immediately and were able to see him without delay. The kindness shown by Dr. Champagne and Elle Gardner was incredible. They exemplified the best of veterinary medicine.

We have a young cat with chronic vomiting. The regular vet had exhausted their options and…read morerecommended Upstate. We saw Dr. Zornow. We cannot say enough positive things about her. We have had a couple of tests that have been inconclusive over the extended period that we have worked with her. She has done EXTENSIVE research, and has always been prompt in communicating with us. She really cares about RIckie and it translates into every interaction we have had with her. I wish I could give her 10 stars.

This place is great. Lowish prices. I've had nothing but positive experiences with this clinic.read more

If you love your pet an want to keep them healthy .DON'T GO HERE…read more The doctors don't care about your pets needs to them he is just another pet an they treat him very rough an unfeeling .my pet passed away that night at a emergency hospital because of there incompetency In memory of my best friend .........

Amazing. Great care. All the Vets are great have been going here for over 15 years. Never had a bad…read moreexperience. They have also been for caring and understanding of all our pets needs. Many thanks from, Athena, Bella, Rambo and Jaylow the cat.

Great care. Egregious prices. Last year an annual exam at SCAH was around 350 including…read moreimmunizations. 650 this year. Shocking increase! Hate to leave but I can't afford your prices anymore.