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    BayCare Laboratories - Dunedin

    5.0 (2 reviews)
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    3 months ago

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    5 years ago

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    Labcorp - Inability to Rate this location on their own site.

    Labcorp

    3.6(17 reviews)
    3.2 mi

    I've been a Lab Corp patient for years, but this was my first visit to this location…read more I had a blood draw nearly a month ago for routine bloodwork and still don't have results because of employee error. The woman doing my draw struggled a lot with the computer and trying to get everything right before taking me back on the day of the draw. Her dismissive coworker ignored her questions and instead was focused on her personal cell phone. Where is the management and coaching? I then got an email stating my insurance wasn't connected to my sample (despite giving the card and registering on the day of draw). I could not connect it online because the sample number is not connected to my name and existing Lab Corp account. I've called and left FOUR voicemails. NO call back. My doctor's office says the order is still "awaiting sample". The website has a specific page to give feedback on your visit, but this location's zip is too long so it throws an error message. I'm leaving a review here to warn others- It's been a month and I still have no results. I have to leave work today to drive over and hopefully get this fixed face to face, but I would have been better off going anywhere but to this Labcorp location for my bloodwork.

    The women who work here are very very nice. I have been going here once a month for the last year…read moreand have had only a small handful of long waits. There is one specifically who does a lot of the computer stuff and takes the patients back she is so so so sweet and gentle when taking blood. I appreciate her a bunch. I really hope that the management that staffs this building can see that they need to add just one more person. Maybe a constant person who does the paperwork. Because there is no way these women can do it all and have speedy service every single time. I had difficulties with my paperwork and if there was a consistent person at the desk it would help with communication amongst the staff and keep the patients in an organized order. There was also a couple who waited for about an hour when other walks in's were taken before them, and I 100% believe one extra person would help this. I want to emphasize that I think the current staff is doing the best they can with their resources, hence the 5 stars but as far as management is concerned you guys need to do better with staffing.

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    Baycare Medical group, Primary care of Dunedin

    Baycare Medical group, Primary care of Dunedin

    2.0(4 reviews)
    0.8 mi

    Truly terrible experience from start to finish. The office is old and dated. The front desk staff…read morecalled and asked me to arrive early to my appointment, which I did, and then waited 20 minutes to be seen. The doctor said "... you're early" as if she had no idea I was asked to show up early. I was in for an annual physical. The doctor asked "why are you here?" And I said... for my yearly physical? And she questioned me again, asking if anything hurt or if I was sick. I reiterated- I'm here for an annual physical. The only feedback she gave me about my general health from the physical was that "the inside of your ears are dry". Never in my life have I had a doctor tell me this. Just odd. I then requested a blood panel as, as stated clearly in my medical records, I have a running history of heart disease in my family. Again- she questioned me. "Why would you have blood work done if nothing is wrong?". I said this is preventative health care- I'm proactive rather reactive. The doctor was rude, no bedside manner, aggressive and shocked that I was taking control of my own health. I had a blood panel ran on Friday. Monday morning at 8am I get a call that wakes me up. I immediately call back- no answer. I've called this location 8 times- left voicemails, messaged on the patient portal ect- no response. It's hard to find good health care generally in America- but this experience has been incredibly poor. Go elsewhere.

    If it weren't for Dr Mathew I would dump Baycare medical group. Baycare has designed a system that…read moreso understaffs its offices that you can't make a call to your doctors office and expect them to answer. I now have to call and leave a message to have them call me back at their convenience. This is the state of our heath care system...big bloated bureaucratic business models that herding people like cattle.

    BayCare Laboratories - Dunedin - laboratorytesting - Updated July 2026

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