The staff is super friendly and helpful. It's easy to get an appointment when needed and I feel…read morecomfortable there.

Really nice and helpful staff, they also offer walk ins and results are also available fairly fast…read more, I 100% recommend this clinic !

I am sad to write this post. I moved out of state to Florida. When you are trying to get newly…read moreestablished at many places at once you cannot remember which places you signed document on no show/late fee. My first appointment here was wonderful. I loved the provider I saw. I did cancel ahead of time my follow up visit with provider since I could see the labs online and I knew the answer was that my labs were normal and there would be no treatment needed. Many months later I woke up with a swollen eye. I called clinic and asked if I could get squeezed in that day. And wonderfully yes and I was happy. I also work in the health field and have patients. I was discussing my patients and lost track pf time. I started heading to this practice. I knew I'd be maybe 20 min late so I called. The lady on the phone was very nice. But said I was too late for the appointment and I understood. I asked the lady on the phone would I be charged for missing an appointment. Her answer was a "no don't worry you will not be charged". She asked if I wanted to get rescheduled. I told her that I didn't know if I could fit it in the next day but said okay good ahead and book it. Even with me expressing that I didn't know I could make it, the lady on the phone never said that if I somehow can't make it that I will be charged. Maybe I am an idiot, but I thought when I asked her if I'd be charged and her answering no, that that meant the place had no fees for missing (some places don't). I couldn't make the rescheduled visit. And yet again I spent a whole day with my patients and was not able to make it. I admit I didn't call them but was very busy and the practice was closed by the time I left work (6:10 pm). I notice a $50 fee today for missing. I called the practice and expressed my confusion with what the lady on the phone said as no you won't be charged for missing statement. I was polite. I asked for manager to reach out to me. Instead of customer service and asking me the patient what all happened and listening, I get a long text of dry black and white: "...Our office has a late cancel/no show policy that was informed to you when you initiated care. Due to the late cancel we waived the first fee and then you proceeded to no show your appt without contacting the office. Unfortunately, we are not able to waive this fee since this is your second no show/late cancel and have been aware of our office policies..." I was disheartened that they didn't even ask me about the situation. No, I was not aware of their policy even though I signed it many months ago. That is why I asked the lady on the phone if I am charged for missing the appointment. I sent a text back trying to explain that and got another dry black and white response back that I signed the documents on the no show/missed in July. I messaged to cancel all my appointments at their clinic. I wanted time to think about if I would want to come back or not. It was simple. No extra words. Was never mad. Frustrated, yes, but never angry. Just said to cancel all my appointments at their clinic. I tried to get back on the patient portal to pay the missed appointment balance and it will not let me on. So I text the number back asking if my portal was closed. I was met with a text that said "Your chart has been closed as you requested as you were not in agreement with our attendance policy. Please establish care with another Provider. Your No show fee has been waived..." I tried messaging back saying I never asked for my chart to be closed and never said I won't be in compliance of a no show fee. I do not mind paying no show fees when I know about it. That I simply was frustrated at their practice for the miscommunication of the lady on the phone saying there was no missed fee and was hit with a fee and appreciated a phone call to express my disappointment in a calm way. No response since. I'm pretty appalled at their customer service skills. It's a pity. I was excited to have this place as my family doctor place. Maybe they were jaded by patients not wanting to pay no show fees that they disregarded me wanting to politely talk about it. It is a shame. ​​

when i started with this practice 3Y ago they were fine, then i asked pham if she would sign me off…read morefor a basic med for my private pilot medical, she said no because i have high BP, versus saying let's see if we can get you to a cardiologist to try and get your BP to normal levels then we'll revisit. 0 flexibility and a complete incompetent! For the last 3M I've been in contact with the FAA and they've requested my patient records for reexamination. I called a week ago friday and left a message for my patient records which is state and federal law, called back Monday and she said they were just going to call me and asked for my email address and she would email me immediately with access to my records, a week later i just left another voice message, which i'm certain having seen my phone number they just put me into voice mail. so now i'm forced to go to the FL Board of Medicine to report these liars, while this just delays further my ability to reinstate my FAA medical. I can only hope the same happens to her one day for malpractice, what a disgrace!?!?!?! Dennis Rousseau

We've been patients for the Last year and couldn't be happier!! Linda Passman ARNP is superb!…read moreThorough, compassionate , listens and attentive. The office staff is on point and welcoming as well. Upfront and transparent about any transaction & insurance coverages. No billing surprise issues thus far. They also offer dermatology services, B12 shots, weight loss program, diabetic and internal medicine services. They make every effort to build a healthy patient & provider relationship. If you ever have an issue and call in and leave message with the weekend answering service, rest assured that the on call doctor will call you back quickly, thorough, efficient and effective. Plus the office makes sure to follow up with you by next business day. They address the needs of our family accordingly (young adult to almost senior) and it's holistic- not only about just prescribing meds. The staff & provider make sure to talk to you to find out what's going on in your life (sometimes certain circumstances can make us sick) which is not something you see anymore these days within our healthcare system. At this provider's office, you're important and not made to feel inconvenient or imposing. The staff is efficient and friendly. Effective in getting any prescription orders to the pharmacy in a timely manner. I'm glad we found them!!

I originally went to the Trinity office because I was new in town. I then had a head injury and was…read morebrushed under the rug. They called wrong rx into drug store I never used, made me wait 42 min on hold. The patient is low priority wont ever go back.

Highly recommend! This place is a well oiled machine. I only…read morewaited a few minutes before being called and I was with a staff member almost the entire time I was there! Definitely a busy place, needed to park in the adjacent parking lot, with large spaces as every spot was taken at STC. Have all of my appointments booked and scheduling was simple and fast. Really appreciate this type of place-fast, efficient & friendly.

Amazing experience from start to finish. Highly recommend South Tampa Cardiology. Thanks to…read moreeveryone.

Folks are nice enough, but competence is another story. Had STD testing there on a Tuesday…read moremorning. It is now the following Tuesday, and NO RESULTS BACK! I have called them Friday, Monday and today. I get "LabCorp is waiting for a test result", but NO further action by them! Today I learned that LabCorp is actually waiting for a test result that was never done, so they will NEVER release the results. But STILL no one is calling me back about this, nor apparently DOING anything at all!!! They all just keep saying "I'll ask so-and-so to look into it". Like I said, their competence is the issue.

Melisa at the front desk of St Pete location warm inviting and efficient…read more I'm seen promptly Very engaging welcoming location How one is greeted makes all the difference She's a star Zoe is a terrific nurse Excellent care Ellie

I went to Dr. Mackay's St. Petersburg office for treatment for spider veins. I bought the package…read morethat included three treatments. The first treatment was fine. The staff in the office were very friendly and knowledgeable. The second treatment went also well, but I did have more pain and bruising. When I went for the third and final treatment, I noticed a difference in the manner of the staff. The first woman who brought me in was in a foul mood and acted as if I was imposing on her time. I told her I had a few problems with the second session, but she did not pay any attention to my issues. After the treatment was finished, I was told the woman who brought me in would come back and clean my legs off so I could get dressed. She never came back. I ended up getting some hydrogen peroxide on the counter and did it myself. No one apologized or even cared that she had not returned. I would not recommend this office with their current staff.

Doctor and staff were all Very professional and comfortable in the office. Explained everything and…read moremade sure I understood what was happening, where it was going, and how we were going to treat it. Super care and support.

I had the worst migraine and I knew from the past that IV therapy has been successful for me. I…read morefound this place through Google. It was close to me and while they couldn't get me in the day of my migraine, they were able to get me in the very next day. Since I was feeling better, I decided to change to an immune boost IV. What an amazing experience! The place is classy, the receptionist is so sweet and helpful, the nurses were helpful gentle and answered all my questions. Their prices are reasonable and they offer a lot. The place was clean and beautifully decorated. Even though it's a medical building, it gives spa vibes! I will definitely go back! I'm thinking of purchasing one of their packages because I believe so strongly IV therapy. I know this practice does a lot more than IV therapy, so I'm definitely going to look into the other things that they offer. Priority You is five stars all the way

Great prices, friendly staff, and results. What more can you ask for!!??…read more Love this place. Will be back for many things!!!

Evaluation and Treatment for victims of a car crash. You have 14 days to get checked out , in order…read moreto receive your full Insurance benefits from your Automobile Insurance co

What a fantastic experience! The staff is so pleasant and helpful. They made me feel so…read morecomfortable. I went in with a problem I had been having for months. In less than 2 weeks they had me healed. And as happy as I was to feel better, I was almost sad I didn't need to go back any longer!