The worst lab at Mease countryside. The phlebotomists weren't competent in doing there jobs…read more Treated me awful. Took three people to stick me and I never had problems with anybody sticking me ever. One of the phlebotomist pulled the needle without putting any gauze over the needle. I told the third one to go in my hand because I was tired of being stuck and he got it. It's pretty bad you gotta tell a phlebotomist where to stick you at ! My arm is very sore and black and blue. The phlebotomists need to go back into training and learn to treat patients with care !

I have multiple myeloma and have been going there at least once a month for almost three years…read more The staff is courteous, on time, attentive, and totally professional. They listen to what I have to say, even though it may sound like a blithering 74 yr. old. I have never had a negative experience there.

My husband went here for a CT scan. We usually do not have an issue. He requested a copy of the…read moredisc. They told him that they could not give him the disc as it is not burned at this site. He was fine with this and would come back as he needed it for an appointment coming up. When he took it to the appointment he found that the disc was blank only had the prescription and the report no film. He called BayCare and they said that this may of happened but it could have been the doctor's fault if he did not know how to get into the disc. They told him he has to wait 3 business days and has to drive and pick up another disc. Definitely need to work toward ensuring discs work before giving them to patients as this is a large inconvenient for patients who live 30 minutes plus to pick them up again.

Doctors and technicians are great. But, be sure to respect the scheduling & desk people…read moreAUTHORITAH! They are colder than an exam table & have a personality to match.

Excellent experience with multiple visits. I've had to take a few of my children to this location…read moreand have had nothing but positive experience. Friendly staff. Knowledgeable doctor. Clear treatment plans. So appreciative this place exists

The staff here provided efficient, high quality care for my toddler's head wound. They were patient…read moreand friendly, and he had a better experience getting staples than any regular ped appt he's ever had. Can't say enough great things about our experience.

I am generally a fan of BayCare and its physicians. When I needed an x-ray after a fall, I…read morenaturally picked a BayCare facility. The people were mostly great, and the care met the standards I would expect. However, the system works poorly. First, the "save my spot in line" process is poorly done. I signed up, got no confirmation, and could never check the status. When I called to see if I was really in line, I was told my the person who answered that she didn't know how it worked. I never got the promised text with 30 minutes warning of my appointment time. When I arrived I was taken back quickly, but then forgotten. I sat for over an hour in the little room before I had to open the door and ask if someone was going to see me. They had forgotten about me. The doctor was fine, and apologetic. Then it was another 30+ minutes to get an x-ray. Then another 30+ minutes to hear from the doctor. Then another 45 minutes to get a tetanus shot (they apologized for forgetting me again), and then when it was finally time to leave they told me I never did the required paperwork on arrival and I had to stay to do that. In short -- I was there for over 3 hours to get an x-ray and a shot, with an appointment. They admitted forgetting I was there twice. They said something about not scrolling far enough on the computer. It was busy -- but something is clearly broken there. I think the staff here was potential to be great, but maybe is let down by the patient management systems in place and general management of the facility.

This place is absolutely horrible. Their save my spot doesn't work at all. Do not rely on that…read more Awful service. Go some where else!

This is my first time here and I loved it! I was checked in efficiently and professionally. Not too…read morefast and not slow. Volunteer Linda walked me to the imaging location. I was given a soft pink robe to put on after putting my clothes in a bag (To keep!) on the wall. They can't reuse the bags. I only waited a few minutes, in the warm and welcoming waiting room, before Sharon came to take me to the imagery room. She was pleasant and professional during the four scans. When I left, she directed me to the exit. I almost went to the lobby without taking off my robe and putting on my tee shirt! The robe was so soft and the perfect length. But I put my clothes back on, and stuffed the robe in the chute labeled for them. I will be back next year, and every year I need my mammogram.

I am disgusted. I had my first mammo this year in March. A week after the scan I get a call from…read moreBayCare that they need me to come back for a second scan but not to worry because 90% of women that get their first mammo get called back for a re-scan because there was nothing to compare it to. Everyone I spoke to assured me I had nothing to worry about and it's just preventative. Come to find out, it's really just a way for them scam women. You don't pay for the first mammo because it's preventative, but if have you come back for a second preventative screening your insurance doesn't cover it the same way and they get to charge more. Meaning, I got a bill for $250 for preventative yearly treatment. Is that really how they get people to come back for more preventative treatment? So disappointed in our medical industry.