I would not consider taking your child here if you like getting scammed into out of your money…read more Also the doctors are rushing to get you out of the room as fast as possible my sons doctor was literally half way out the door while I still was asking questions and didn't seem interested in talking anymore. I can say front desk staff are super helpful, professional, nice and very welcoming.

From the owner: At MD Kids Pediatrics - Tomball (Formerly known as Pediatric Healthcare of NW Houston - Tomball) we…read moreoffer care for children from newborn through 21 years of age, including wellness visits, immunizations, sick appointments, and more. Our caring team is made up of pediatricians, nurses, and office staff who are eager to provide a knowledgeable & trustworthy experience for local families.

One of the worst doctors offices I've ever encountered. Waited nearly 2 hrs, never got to see the…read moredoctor, shuffled off to a nurse practitioner? I even had to ask her when I was leaving how the blood test turned out, she quickly said "it was okay" without going over anything. A couple days later I found that my medicine was too strong and I called multiple times trying to get a lower dose called in but you only get a recording that says you must come in for another appointment for refills. I was just in and only wanted a lower dose and didn't want to pay another $50.00 copay just to reduce the dose but nobody returned my many calls so I gave up and quit taking my medication! I got the bill, called the number to pay and all you get is a recording at an overseas company. Tried many times finally got them and struggled through the language barrier/heavy accent etc but they showed a different billing amount. They gave me the office number but no one ever answers it. I left a messsge at least 1/2 dozen times trying to pay the amount my insurance company says I owe but still no return call from them. I got yet another bill in the mail today and called the offshore billing company again to go ahead and pay the higher amount but just got a message again. Such a frustrating office to deal with for the very, very little care that I received. Glad that I switched doctors, I can't imagine how I'd contact them in an emergency if I can't even get my medication dose lowered or pay my bill!

i was referred by a Hospital to Dr Nathani . He misdiagnosed me. He literally took one look at me…read moreand stated i did not have a serious auto immune disease. i had been diagnosed over 20 years earlier. The treatments cause severe weight gain and i stopped treatment after another Dr gave me tons of narcotics. His name is A Ali. He referred me to another rheumatologist who sided with him and diagnosed me with fibromyalgia ? later after prescribing some expensive medication that caused me to have seizures. i later saw a rheumatologist who did a lot blood work and it was not good and and i indeed have the auto immune disease and i am severely impaired. Do not trust these doctors. They are not professional and do not abide by Hippia laws as they discuss other patients while examining me. Be careful of these two and most of their staff.

Dr. Casagrande is awesome -- professional and forthright with a twist of humor. The medical staff…read morein general is always amiable and knowledgeable. However, several of the office staff can be impudent and condescending at times. They seem to lose sight of the fact that patients are actually paying, repeat customers purchasing their services. It's no wonder why they felt compelled to put a sign outside the check-in window that warns about verbal abuse against the office staff. Does this really happen that often? Have they ever consider where the real root of the problem may lie?

I wish that I had started seeing Dr. Casagrande a long time ago, He is a straight shooter and no…read moresugar coating ..takes his time, you never feel rushed out the door...and he actually seems to give a damn about your health' I don't quite understand the reviews referring the staff, they were extremely friendly and efficient.... Larry C

I've been going to Dr. Lance Feray for years and he's the best. He's so helpful, nice and…read moreintelligent. I definitely recommend him for anyone.

Had appt for 8:30 am...after 3 people who came in after me got called back - at 8:50 I said…read moresomething at the desk. The woman who I was speaking to apologised and said it should only be a few more minutes. THEN this 20 something barely out of diapers much less any kind of medical training has to step in with some nonsense of "well it is within 15 min of your appt - you just must have arrived early!" I tuned out the rest of her diatribe...no lady my time keeper says it's now 25 min past my appt... Get into the room and get asked about my meds 3 of the 5 should already be on file and I get chastised like a child for not knowing precisely what milligrams of each of five medications I am on I am ingesting. And that next time I should cart them with me so they'll know. Uhm call me later when I'm at home {so my meds aren't exposed to wild temperature changes in the car} and I'll tell you and it will be in my file so we never have to discuss it again. I sit in the room basically ignored for almost half an hour when there are 3 physicians and 2 nurse practitioners in this office. I'm being assaulted by cheesmo 50's music in the exam room. I actually had enough time to almost fall asleep 3 times on the exam table. Finally when I get back from using the toilet the NP is in there she looks me over decides on drugs and vanishes. I sit for another 10 min waiting for the paperwork for the 'scripts and check out to arrive. 8:30 am appt and I didn't leave until nearly 10 am If I didn't think it would be no different at any other GP's office I'd switch but why bother to get more of the same old same old

I took my mother to see Dr. Whiteley, and we had a terrible experience. The clinic that was rude,…read moreand the wait time was ridiculous. I think this Dr. should consider retiring and he is hard of hearing, I had to repeat myself at least 5 times, and I am not soft spoken. His manner was slow and unprofessional. I would not recommend this office for safe healthcare.

Do NOT go here if you have mental health issues, they treat mental health as if it's something that…read moreword for word "everyone deals with" and acts dismissive instead of trying to help. All desk workers there are super rude and non communicative, you will be told different things by different people and ran around in circles. This office needs to be evaluated by the NCQA and the URCA as soon as possible, they openly discriminate

I can't say nothing bad about this establishment. Every issue every medication every problem I've…read morehad these doctors have gone above and beyond to make sure that I'm healthy. Dr. Jason is the only doctor I've met in Texas that can give a Cortizone shot and it doesn't even hurt. Sometimes they do run behind a little bit but just like a good restaurant you always wait because you know you're going to get good service

Must be bilingual to work here! It's Tomball Tx??? I have…read more9 years experience in the medical field. I am quite efficient in front and back office, but because I don't speak Spanish I cannot work here. This is the employment add from their most recent posting. It states, must be bi lingual do not apply if you are not bilingual. I understand one or two employees speaking spanish, but every single employee?

My husband and I started going to this practice back in May. They are ok when you are there but…read morethey take weeks/months to respond to your messages and when you call they say they left you a message. Then I go in and they say oh that's just how the doctor is sometimes. That is not ok. Then I call when I am sick and they say they can't get me in until the next week. Ended up going to an urgent care. They keep accepting new patients without taking care of the ones they got first.

VERY VERY dissatisfied with the changes made to this office. We started seeing Dr Valdez in…read moreNovember 2019 and we were very pleased Shortly after that time he changed his office and joined the WORST Corporation ever. When you call them the call is answered by a Corp answering desk and you are not allowed to speak to the people that know what is going on or that you just saw. Also after the takeover we never got to see Dr Valdez but only his NP. I did not sign up for such poor service and/or half a** care. We have changed Primary Care and do not recommend this office. The Office Staff were great but not the Corporation.

I see two different providers at Village Medical. Right now, I just need a simple medication…read morerefill. They are 100% unresponsive. After 3 days, 3 unreturned voice mails, promised callbacks not received, and 31 unanswered phone calls, I have asked to speak to the practice manager. I do not expect to get that call back, either. Time to go somewhere else.

I decided to try Village Medical approximately 18 months ago. The providers I have seen are…read moreAWESOME. They were kind, genuinely concerned, patient, and listened. The 1 star rating is the result of the management, billing, and general business practices of the company and not a reflection of the doctors, nurses, PA, NP, or office staff. I encourage everyone to read the other reviews and take them to heart. This company's only goal is trying to figure out how they can charge patients more money. I have a very close personal friend that is employed by Village Medical. He is constantly telling me that all expectations are related to how many patients he can see and making sure he "codes" items correctly so the company can get paid. There is absolutely NO emphasis on the human interaction and quality of care. In addition, he has been told he will no longer receive the 401K matching that he was promised when he took the job. (I told him when they made that announcement last year that they were in financial trouble and he should start looking for another job.) Village Medical is a large company that is majority owned by Walgreens Boot Alliance (WBA) which is a publicly traded company. WBA stock has tanked and now they are scrambling to appease share holders. (Thankfully I don't own WBA. The last time their stock price was this low was 1998.) As a result of their poor performance, WBA has begun divesting some of their Village Medical offices in an effort to cut their losses. They are also applying pressure to Village Medical to increase revenue. As a result, patients and their issues are merely dollars to them. Fortunately I have found another provider where our relationship and my medical needs take priority over the amount of money they can get from me. Side note: When Village Medical responds to this review they will say the same thing they have said every other review. "Thank you for your review. We appreciate your feedback as it is our goal to serve our patients with excellence." Blah, Blah, Blah PS To the person (bot) that responds to this review, please reply with something different than what you put on every review.

I'm at so disappointed in the care and practices at this facility. I took my mother in law to AFC…read moreand the doctor almost prescribed a medication that she cannot have due to being on blood thinners, after she handed the doctor nurse and reception a list of her medications. That was in August. They over charged my mother in law $95. She is on a fixed income and has gotten nothing but the run around from the accounting staff and reception. If we can't treat an 80 year old woman with respect, if we can't listen to them and give them the best care, where are we headed as a society. Shameful. She has called so many times trying to get what is owed. I'm disappointed. I'm disgusted. I'm so angry. Everyone in my family, my circle of friends and my neighborhood will be told of these shameful practices. Do better.

I was very pleased with AFT Tomball, I went today December 8, 2025. I don't have insurance, so this…read morewas super easy, staff behind desk was very pleasant, doctor was very attentive. Excellent service for the money since I have to pay for it. I was in and out quickly.