Amanda was the best!! Friendly and professional. She got my house looking beautiful. I will use…read morethem again!

They remodeled my bathroom in record time! Gave me a thorough estimate and included me on all…read moredecisions. They were very respectful with my house. I will use them in the future!

No response to our request for documentation and proof of how construction funds were spent. Told…read moreus repeatedly that our garage door and bedroom door were ordered for six months. No doors ever arrived. Punchlist not completed. Work on house stopped as our calls and texts were ignored. Contractor alleges his "Quickbooks went down". Subcontractors called us about not being paid all through the building process causing us grief. Do not recommend.

Master Roof and Remodel built my home in 2020. The job went quickly, even during Covid. The crews…read morewere very friendly, and Chris was always on top of my job! He broke down the building phases, and with clearly-stated estimates I was able to see exactly where my money was going during each phase. My roof, home, and gutters are beautiful, and his price is unmatched. I would hire them again!

For the 2nd time in a year Chris West Plumbing has proven to me to be our go-to place for all our…read moreplumbing needs. My wife had called the big-name national brand yest at 830am to get a clogged toilet cleared. She was told the order would be passed along and theyd eventually get to our JB house but couldn't guarantee same day. She told me what was happening and I immediately said 'shoulda called Chris West. I called and for the 2nd time in a year they were here within the hour, cleared the line, and then offered they waive the service call if I want to replace the aging toilet - which I did! Great price and once again theres no question ... Chris West is the beat in JB! Thanks Stephen for a job well done!

I choose Chris West plumbing because they are reliable, experienced & honest. The main thing I like…read moreis that when I call them, they don't act like I don't know anything because I am a woman. They don't ask to talk to my husband & they call & explain the process or diagnosis. I will always use them!

***Update*** Mr…read more Bell did not complete the work during the cure period. We called another contractor out to get an estimate to finish the project. We found some serious issues with the electrical work he did. He ran unshielded copper wire from a smoke detector in our attic to power the smoke detector in the bonus room. He also did not run a signal wire meaning if the smoke detector goes off in the bonus room it does not alert the rest of the house. The outlets he installed were too close together to pass an inspection. To fix properly we are going to have to tear out the ceiling and have it re-ran. He also installed a two pole switch at the top of the stairs but a 3 pole at the bottom. The top switch will not control the light in the hall without the other switch being on. He used a plastic cap to install the ceiling fan which was not strong enough to support it. This has to be replaced. The ceiling damage his team caused has also not been repaired. Cracks are forming floor to ceiling in the drywall all through the bonus room. We contact the BBB. Mr Bell has not responded to them. We contacted the Arkansas Licensing board and received a letter stating he is not licensed to do a project of this size in Arkansas. He is not responding to request and has taken his website down. I'm sure he is going to open up under a new name. BEWARE I WOULD NOT HIRE HIM TO FIX A PLANK ON A FENCE MUCH LESS A HOME RENOVATION PROJECT!!! ***Update*** Mr. Bell returned on 8/14/2025 and has made great progress on the repairs. The cure period has expired as of 08/25/2025. We are giving Mr. Bell a 4 day extension to correct the issues. At the end of the cure period we will update the post and photos of the project. ***Original*** On 05/17/2025 we signed a contract with William Bell of RAC to complete a bonus room in our attic. During our conversation he stated he had 1 job left and it would take 5-6 weeks to complete. From then until now 08/11/2025 he has cancelled work 28 times and only shown 27 times with many of those days being less than 5 hours. We have asked for timelines several times. He sets them then does not attempt to honor them. One was set for 7/10/2025 another for 8/4/2025. He has damaged our ceiling in our kitchen and entry area, has serious delays to the project and major quality issues. We have paid him 90% of the project so far. At one point he asked for 99% of the total payment while having serious quality and timeline issues. We presented him with a Formal Notice of Deficiencies and Demand for Correction today 8/11/2025. In it outlined that we wanted the damage to our ceiling fixed, uneven surfaces, bumps and dips corrected, visible seams, tape lines, and screws corrected, cracks and improperly finished joints corrected, and correct the irregular joint seams. In this document we were giving him a 10 business day cure period to correct. He refused to acknowledge receipt, packed his tools and left.

RAC Services LLC did an excellent job on my home's repairs. They are well-priced, on time,…read morecommunicate appropriately and kept me updated on their daily progress. Looking forward to having them part of my next project. Great work ethic! Thank you RAC Services! I appreciate your quick response to my home's needs!