Jordan was absolutely amazing! She made our process very quick and easy! She definitely knows what…read moreshe is doing and also has tons of knowledge and will answer any questions you have! We would recommend her to one million if we could, great work! Thanks again!

Gana Jones made my home buying experience phenomenal!... She's very knowledgeable and experienced…read morewith every aspect of the home buying process. Her calm and sweet demeanor added a sense of calmness to the process. Gana was always 1 step ahead on everything and with my busy schedule that helped tremendously. My daughter and I will forever be truly grateful for Gana's help on our new journey!! She's a total Gem !!!!

Great services at Four Points Title!! Took care of all things needed and have great energy for a…read moregreat experience.

Professional and courteous staff! Great communication! Kept me informed throughput thr process of…read moreselling my home!

Things were going alright with the survey but I have major concern over communication and ethic…read more The first time they came out they were very professional, gave me a call/ heads up 15 minutes before they were coming etc. (hence why this is 2 stars not one.) There however was a problem with the measurements and they needed to come out a second time. Mistakes happen, and when it comes to property lines you've got to be right... we also all make mistakes.. and I would have never known this if it was not for what happened next. Well the second time they were coming out was were the problem happened. They did not give me any heads up they were coming out. I was back in my office working when I heard something happening on the side of the house and the dog started flipping out. I look outside to see my gate had been taken off the hinge (I keep it locked) in order for them to get into the back yard. I realize the surveyor gear and ask whats going on (keep in mind I had no clue they were coming back out to my house and figured it was for another house) and why my gate is off the hinge. They tell me they are finishing up my property etc, so I call the company to check the facts. I get a phone call back from the company (Cindy, who is ultra professional and a pleasure to work with) and she tells me whats going on. She made the mistake of handing things over to Rob though... I was okay with everything until Rob acted like it was no big deal that they took my gate off the hinge to get into the back yard because it was "easy to do".... this is what prompted the review. It is a big deal... that is breaking and entering. I also have a dog that I let chill outside in the morning before it gets too hot... whom luckily at that moment was no outside or it could have been bad news bears for the survey team. Cindy was a pleasure to communicate with, but the rest of the team acts a bit to much like its no big deal to unhinge someone's gate without permission, consent, or notice.

I am in the process of buying a house, and the homeowner's insurance company will not issue me a…read morepolicy because: "This Elevation Certificate is missing the level for the highest adjacent grade, which was required at the time the cert was completed. Due to this, we cannot issue the policy based off of the information provided. The insured will need to provide a new certificate which reflects all required levels." My insurance agent recommended I call Gilbert, Kelly & Couturie to have them survey the property and issue a new EC. When I called, Michelle informed me that it would be better for me to first call the firm that issued the Elevation Certificate to see if they could update the existing form, rather than me spending $250 to get a new survey done. I am extremely impressed that Michelle asked the correct questions and helped me, who knows nothing about surveying, figure out what I needed to do, even if that meant she would not get my business at this time. If it turns out I need a new survey, I will definitely be using Gilbert, Kelly & Couturie.

I am on the do not call list, I have never attempted to publicly sell my home, never called to…read morespeak with anyone to sell my home, and have never been to their office, yet they have sent dozens of solicitation texts messages and WILL NOT STOP. The primary agent, Louis Williams refuses to return my call for him to stop texting from 985.238.3972. I have spoken with Nicole Williams and their corporate manager, with each giving assurances the texts will stop. At some point, I will tire of the texts and sue them for $1,500 for EACH UNWANTED TEXT as a TCPA violation.

The Williams Team at Keller Williams has felt like my personal team, helping me to sell my home…read more David was my realtor when I bought the house and I knew he was the one to help me sell it. He and the whole team took special care of me with consistent and positive guidance and feedback along the entire process. Their knowledge and confidence about the process, especially during COVID-19, made me feel reassured that I was in good hands and would have the outcome I desired with selling the house. I would recommend this team to anyone looking for tailored, positive, and caring service.

In a city super saturated with real estate agents, the only one I would ever trust again to sell…read moremy home or help me find one is Eric. We have worked together twice now on buying a home and once on selling. He is honest, bottom line, and knows what he is doing. He isn't Mr. Salesman, and that's why you should trust him. He isn't going to sell you on something just to make a sale. I have a hard time trusting people who make commission. This is not the case at all with Eric. He has saved us making some mistakes with buying. Thank you so much for being there for our family!

So my sister in law and her brother were looking for a place and found one. Eric allowed her to go…read morelook at the place and everything went smoothly. Well a week later she asked him to email her and her brother applications. Can you believe this man Eric had the nerve to tell her that her and her brother were not allowed to rent from them because quote "you would just call me to fix things constantly". My sister in law then responded "but isn't that your responsibility" he then proceeded to yell @ her over the phone and hung up. Please go with someone else. This man is very unprofessional