My husband & I both saw Dr Patel. We could not be more pleased with his staff and him. Wait was…read moreminimal. The staff was very friendly. Dr. Patel explained things to my husband in a way he could understand . He gave him some helpful info that he really needed about some of his diagnoses. If I could give his office 10 stars, I would . I was in the medical field for 20 years and I am very particular about my healthcare providers. It is a small practice, not affiliated with any group. Because of this reason, they do have a $30 charge if you are a no show or cancel the same day as your appointment.

The front office receptionist is hostile. The doctors have always been wonderful and normally I…read morejust dismiss the rude behavior. Today however, this woman was rude from the minute I walked in to get a simple referral for surgery. She argued with my workman's comp adjuster and refused to let me get the referral, which would have delayed my surgery by a week and cost me money for time lost at work. My adjuster actually called me to tell me that they were too rude to work with and to go somewhere else. I'm driving to Baytown now, but I really wish our community had more choices in healthcare. It might make it necessary for the front office staff here to at least be friendly. Again, the doctors here are actually great, but getting past the front office is challenging.

LMSC really needs to update the way patients can pay bills that are mailed to them. Most people pay…read moreeverything online...even us Seniors. It would make things easier and everyone would have records. Not everyone likes to send payments through the mail anymore because of all the information included. Would also be great if they had an email address. The doctors and staff are great, they just need to get with the times.

The quality of care is outstanding! Patient, kindness and knowledgeable customer service!!! Thank…read moreYou

I have had the pleasure of knowing Dr. Hewitt long before I became her patient because she took…read morecare of my very sick friend for years. She took such good care of him (I'd be by his hospital bed when she rounded) that when I kept getting sick weekly as a young 20 year old nurse...I decided to go see her. She diagnosed me with lupus right off the bat (unlike the rest). She managed my pretty severe flares over the years, referred me to other great doctors, and over all enhanced my quality of life. As a travel nurse...For the past 15 years I've had the pleasure of working with hundreds if not thousands of doctors...and Dr. Hewitt is one of the best. Her ability to diagnosis..and her real straight approach--combined with her true passion for making a human better is why I love her. She keeps everyone in my family in good health and I love her office staff. Ivy (her nurse practitioner) is smart, warm, and extremely knowledgeable while being warm and easy to talk to. People ask me how did you know you had lupus?? Dr. Hewitt that's how. The other doctors told my mom (my lupus symptoms started at age five) that I just had a different type of skin as a child...that my joint pain was growing pains...then in my teens and early adulthood I was told I was depressed (and I said I'm not sad at all I don't feel good)--the doctor prescribed antidepressants--Labeled as a hypochondriac...Unlike the four doctors in adolescence and childhood Dr. Hewitt told me "You can't fake strep, the flu, and a kidney infection"....and told me this is auto immune...tests came back all confirming she was way right...she has literally saved my life...So having the right primary care doctor is as important as picking out a spouse...for 16 years years I've been seeing Dr. Hewitt along with every person I care about...

I have been looking for a family doctor since I moved to Texas. I wanted my doctor to be close to…read morehome so I began my search online. Every fantastically rated Dr. is located in Houston which would mean I would have to drive over 35 min and even close to an hour to get to my appointment so that didn't work. Finally I started calling Drs in my area. I got so much run around. One Dr. required you to be a part of a membership and you had to pay 1500 a year to be their patient. About 2 others that were recommended by friends and neighbors were retired and others just didn't have the type of ratings I was looking for. So I found Dr. Hewitt's information. I called and made an appointment with Chris. She was so friendly and answered every question I asked. I am used to other offices sending email or phone reminders so when my appointment day came and I noticed I didn't get a reminder I decided to call the office. Chris let me know that the Dr. was out sick and my appointment would need to be rescheduled. this bothered me a bit because if I didn't call I would have left work and gotten there only to be rescheduled. Fortunately I called ahead so that was avoided. I was able to reschedule for that same week which was very convenient. I got to my appointment 5 minutes early and signed in. At first glance the outside of the office is not very well kept. Its actually a home that was converted into an office. The waiting room is a bit small but it was not crowded. There was a bit of a wait because some patients walked in because it was the day before New Years and the office was going to be closed. I was one of the last patients to be seen. My wait time was not that long. I probably waited about 1/2 hour. I have waited much longer at other appointments. The nurse assistants were very apologetic about my wait and were all very sweet. This made my wait bearable. Once I got into the room Dr. Hewitt came right in and got down to business. We spent a good hour just discussing any issues I may have had, she was very thorough with her explanations and made me feel completely at ease. The office atmosphere is totally casual and she is too but the lady knows her stuff. I felt at home with Dr. Hewitt. She didn't miss a thing. I like that she sat down and listened to me and I never felt rushed. I have been to other Dr appointments where I felt like I was an inconvenience. I was even able to bring in lab results I had gotten a month before to her and she was happy to go over them with me and addressed all my concerns. Thank Goodness I have no major medical issues but if I did I would feel comfortable with Dr. Hewitt as my physician. I look forward to my follow up appointments and recommend Dr. Hewitt for sure.

My son has had an eventful year and Shelly that works in Dr. Marshall Family Practice has not made…read moreit easy for us. My son's insurance makes us get referrals Every time before anything is done and Shelly waits till I stay on her before she sends it off. So now my son has a torn meniscus and it's been 4-5 days and nothing has been done. Where do I go from here??? I can't ask her because she hung up in my face when I was trying to speak to someone else.