I love this location. Everyone was super super super friendly. It seems to be a lot of elderly and…read moreseniors that come in. They were very patient very helpful and they took their time and the lines move while the line is long the lines to move. Everyone is super super super friendly.

ATMs constantly down. Very unfriendly tellers. Dirty on the inside. Don't recommend this location…read morefor anything.

This bank is always very clean and inviting. The Interior is…read moreexceptionally welcoming as well, as serene employees are truly friendly at this location. I have never had a negative experience coming to this branch.

Have been a member at this bank for about a year now. Love the employees at this particular…read morelocation! Always super friendly and helpful. Glad I made the switch from my old bank.

Not a lot of frills here, but they do exactly what I think a bank should and Petra the personal…read morebanker calls to see if I have any issues and is always quick to say hello when I go in the bank.

Very nice building nice place to do business not very many clerks but the ones that are there are…read morehelpful and kind this is somewhere that I would do business but when I first started attend there unless your credit rating was a certain amount they made you come inside to do business you could not do business outside at the drive-thru I did not like that

I hate this place they will find a way to Fucc you. don't waste your time with them they are all…read moreabout getting over on you. they can just take the car back I'm done and over them

Old Point bank is a cluster ! I have bought and sold several…read morehomes over the last 40 years and I have never had so much trouble with a lender. Problems included : Missed rate lock. Was told bank program then switched to open market then back to bank. Paperwork requests extreme and numerous. Loan agent did not return phone calls or emails timely. Loan closing took almost 4 months. Closing paperwork done incorrectly. Did not put house in name of trust. Closing paperwork done incorrectly. Did not properly set up impound account for insurance and taxes. Had to ask for copies of final closing paperwork. Get your home mortgage somewhere else !

Terrible online service. Online payments must be made during regular business hours if not they…read moredont post until the following business day. This is a problem when payment is due on a Sunday, go to make payment on Saturday and it does not post until Monday. Online platform is not intuitive and often find it difficult to make an online payment. Most recent update moved the "make payment" button. Initial payment was a true pain because i wanted to use outside bank account to pay car loan, system and process is not friendly to outside bank use. Lastly my information was compromise in a recent security breach they had.

A huge shout out to Ms. Spaska Boyanova. A personal banker…read moreat the branch who was so helpful! we walked in with our business credit card machine that we just could not get configured to work on wifi. We explained our troubles only once, and she knew just how to help us!! 4 hours of trying befor we got to her with no luck, and after sitting with her for only 10 minutes she had us on our way!!! Thank you thank you thank you to Ms Spaska!!