Up and Running Mobile RV Repair LLC, located in New Bern, NC, was a company referred to me by…read moreAssurant. I contacted Brian on 08 July 2024, requesting an inspection of electrical issues and the non-functional refrigerator in our 2016 Jayco Jay Flight Trailer 38FDDS. This was a concern because my mom was staying in the RV. I called Brian on 08 July 2024 and he arrived on site 16 July 2024 as agreed. (E-mails and Text Messages Provided as Proof to Assurant) Brian inspected the electrical and the non-functioning refrigerator. Brian only replaced the 50 AMP Power Cord Twist Lock with Boot. Brian charged me $257.04 on 17 July 2024 without providing an Invoice. (Provided Credit Card Charge Copy to Assurant) I clearly requested Brian to follow Assurant's extended service agreement processes, to submit a claim for reimbursement. I also provided Brian with all Assurant contact information and contract documentation. (E-mails and Text messages provided as Proof to Assurant) Brian did not respond to any of my follow-up emails, texts, phone calls and voicemail messages, as I was trying to get a status on the claim submittal and the invoice. (E-mails and Text messages provided as Proof to Assurant) On 23 July 2024, I ordered a new and comparable refrigerator for $1,115.47 from Home Depot. Home Depot delivered and installed the refrigerator on 30 July 2024 and took away the faulty one. (Copy of Receipt Provided to Assurant) Unfortunately, Brian did not adequately resolve the electrical issues, nor did he follow the Assurant claims process. Consequently, I had to contact EL Electric Contracting on 19 September 2024 due to ongoing electrical hazards and emergency power failures. They replaced the 50 AMP Twist Lock Inlet, which had a faulty and loose spade causing all the electrical issues. I paid EL Electric Contracting $423.26 for the necessary repairs. (Invoice & Photos Provided to Assurant) After speaking with an unpleasant Assurant representative, I visited Brian's home on 02 Oct 2024 and got Invoice #2195 for 16 July 2024, which noted that the refrigerator needed replacement. He claimed that it had all been submitted to Assurant on 16 July 2024, but that's not true. Requested reimbursement from Assurant: $257.04 paid to Up and Running Mobile RV Repair LLC and $1,115.47 for the replacement refrigerator purchased from Home Depot and $423.26 for EL Electric Contracting's corrective repairs. Total amount for Claim # 39021409 is: $1,795.77. Assurant decided to only reimburse: $132.18 with the $100 deductible, because Assurant stated that the proper claims process had not been followed. Such a loss when we are supposed to be protected by Assurant's 3-year Extended Service Agreement and by Up and Running Mobile RV Repair LLC!

I was very satisfied with the service that I received from Brian with Up and Running RV repairs. I…read morecontacted him on a Sunday morning and shared that my hydraulic jack stands were inoperable and I was therefore stranded at a campground in the New Bern area. Brian was honest with me and shared that he could not get to me until the following day and would do his best given what we had to work with. I should note that other issues came up in spite of the fact that this was a brand new unit. As promised, Brian contacted me first thing in the morning and after working diligently on the problem, got my camper in a position where I could safely transport it back to Maryland. I was pleased with Brian's honesty and punctuality with time and what he was capable of doing considering the electrical problems that we discovered. I highly recommend him and want to thank him once again for his assistance! P.S. I am in Maryland, not San Francisco

If you like your money, do not go here. Extremely expensive and they charge you for anything and…read moreeverything they can find. They even snuck in an emissions test when I did not need one, nor did I ask for one. I went in for an oil change, and tune up, it ran me $1250. I expected maybe $250, tops. I almost threw up when he told me the cost. Absolutely insane. Not knocking quality of work, I'd assume that's okay although I don't feel a difference in how it drives. I will always believe that all mechanics are absolute crooks and I wouldn't recommend a single one to anybody. I'd recommend getting a new car, change oil regularly and avoid mechanics at all cost. This place was no different. Appalled at my $1250 bill.

These guys are always helpful and willing to give advice. We had a 2012 Honda Pilot that was giving…read moreus engine trouble with only 80,000 miles. Instead of making the repairs themselves they told me it was under a recall warranty with just a couple of weeks left to get it fixed. They gave me all the paperwork I needed to get it repaired and called the Honda dealership to be sure it was still covered. I had no idea about the recall and they saved me about $5000. Great, friendly service!

I've had two "emergencies" with my vehicles. Both times I received prompt attention, excellent…read moreprofessional courteous service.

Recently had a car serviced by then. Was told it would not be touched until the end of the week…read morehowever the next day I got a call saying that they had made time to take a look. The staff know what they are doing And make it clear but they are always trying to get the work done as quickly as possible. Never felt like they were trying to up charge me or fix things that we're not already broken overall a good place to take your car.

Very helpful staff, have serviced my vehicle with Cella several times. They are quick to answer my…read morequestions

Purchased a 2020 F150 Platinum 4WD truck from Steve Betts. Excellent experience. I highly…read morerecommend him!

Vince made an interior for my truck and golf cart that makes them stand out and easy to maintain…read more extremely happy even with the price. I don't have a boat yet, but when I do he'll be the first person to touch it.

I wouldn't trust them to put a plug in my tire! Two months of taking a vehicle back and forth and…read moreseveral thousand dollars later, it sill does not run!!

Our car broke down while at the beach. Smith's Auto Care was recommended by a friend. Excellent…read morerepair service at a very reasonable price. Nice people. Felt well taken care of. Would recommend to anyone. Thank you Mr. Smith!

​I will preface this review by stating that I have driven in excess of three million miles in…read morepassenger vehicles, in my three plus decades of emergency service provision after natural disasters. In doing so I have dealt with every kind of repair shop / service out there, the good, the bad and the ugly. Jonathan Weis at Jonathan's Automotive Repair is without a doubt and by far the best of the best. Jonathan's concern for the safety of travelers is evident and Oriental North Carolina is most fortunate to have access to this level of service and professionalism in automotive care. My wife and I were visiting Oriental when a mechanical issue developed with my truck. Fortunately for us we were only a block away from Jonathan's. I brought my truck to him and rode along with Jonathan on the drive to diagnose the issue. Jonathan was able to quickly and accurately diagnose the problem as being the front left wheel bearing / hub assembly. I requested that both the left and right assemblies be replaced to keep them in common service states, Jonathan was able to accommodate that request. In tearing down the front end hub assemblies it was observed that there were issues with the front brakes that should also be addressed. Jonathan provided photos and recommendations as to the proper repairs. I requested that the brake repairs be completed along with pinion seals in the front and rear differentials that had developed leaks. Jonathan was able to complete all requested repairs in a timely manner and at a reasonable cost. The communication, workmanship and cost of service were top notch. I live over ten hours from Oriental, however when future repairs are needed for my or my wife's vehicles, if possible, I will certainly come back to enjoy Oriental's unique atmosphere and Jonathan's excellent automotive repair services. Five star, 10 out of 10 and best of the best. Thank you Jonathan! p.s. I am posting this from my wife's account.

I have always had a positive business with Jonathan. I have taken all of my vehicles to him for…read moreyears and he always fixes the problem and recommends what he would do to ensure the vehicle is road safe. It is great to have a mechanic that you can count on.

Excellent service and friendly staff! We called last minute for a full detail (incld. the engine…read morecompartment and a hand wax) in prep for shipping our vehicle overseas. They detailed our 2016 Ford F150 in under an hour. The vehicle looked like new inside and out and sailed through the turn-in inspection in Chesapeake, VA. Would use again. Recommend!