I moved across Canada and booked an appointment with them weeks prior to getting here. The day of…read moremy appointment I went in only for them to tell me " Oh we tried calling & calling but got no answer so we gave your spot away!!!!!" Needless to say I went back through my phone log and not ONCE did their number show up or ANY 905 number for that matter. They basically lied to my face & grinned the entire time like they thought it was funny. I ended up speaking with 3 other clinics as I needed help this day & every clinic I spoke with said New Direction constantly has problems & isnt a good clinic. If your looking for a nice, honestly friendly clinic to deal with, in my opinion, go elsewhere. They are rude and by the looks/sound of it they dont care about the ppl coming to get help .. it's a pay cheque to them

Great clinic conveniently located inside a Pharmasave pharmacy…read more The staff is pleasant and friendly and Dr. Wiens is amazing. The few times I couldn't get to see him, I saw the clinics other doctor, who was equally friendly and thorough. The clinic is never too crowded, like some methadone clinics are, and it has the feel and atmosphere of a medical facility, rather than the junkie-central vibe you sometimes see in methadone clinics.

My son had a rare form of facial cellulitis and they got him in quickly despite being really busy…read moreand two of the wonderful doctors there conferred and immediately sent him to Saint Mike's where he was put on intervenous antibiotics for three days. Had hey sent him home with oral antibiotics I don't think he would've made it. They saved his life. I will forever be grateful to these doctors. Oh and did I mention the lovely ladies at the front desk? Their voices always sound like singing birds. I love listening to them in the background. They obviously love their jobs and are all friends. I have yet to see them in grumpy moods

This is disappointing! I would never leave negative reviews! Never! But this has to be documented…read moresomewhere. Before anything, let me be fully clear, Doctors/ Physicians in the clinic are amazing, I am with my family doctor from a long time, however the admin team has been a nightmare. I underwent surgery in March 2026, which lead me to be bed ridden for recovery till May 2026. I lost my job, my OSAP went into overpayment, I am under extreme financial hardship and I was attacked racially on the streets of Toronto. I was recovering, hence could not make it to the appointments, when asked about it, I was told about "policies" and "fees" I must pay before I see my doctor. I gently asked to waive it OR allow me to delay the payment till I am capable of giving it / do it in instalments. It was relayed to my doctor as I am asking to waive fees and I was informed it cannot be done. The email had issues lines up, I was looking to get my doc to fill in some forms, insurance/ hardship related, I was told how much that would "COST". I had to leave it on the side. I received an email saying I am no more on ROSTER because I missed appointments! I was genuinely taken aback. My psychiatrist had stopped the practice, so my files was being transferred to family doctor. Admin team at UHN did it, honestly, multiple times. It never reached my doctor. During my current hard time, facing depression, anxiety, adhd and an attack because I am a different race, with no money, poor credit fighting to get a job, I started overcoming my issues. I asked again for an appointment, because UHN confirmed that I was still with this clinic, they replied with "policy rules", "admin fees"! I have an entire email chain! The admin from UHN helped me with getting the records, and I PERSONALLY SENT THEM! My doctor understandably could not read everything because there were more than 200 visits to be read! So from whatever time I was a patient of this clinic, UHN did send the records, and they NEVER reached my doctor, until I had to find a way to provide it to them! Finally after asking for an appointment I finally got one last week, I finally saw my doctor and we had a plan, from the conversation I noticed he was relayed with selective information, and when he said he supports the admin team, I reassured him I understand policies and why you are supporting them, however, my MAIN CONCERNS have not reached you! Me and my doctor had a plan, I requested for one of my forms to be signed on Friday, according to clinic "policy" I was late with the email so they were going to answer me next business day. Monday has passed by, Tuesday is almost coming to an end, and I am ghosted yet again! It is extremely hard not to take this personally, I have been clarifying asking giving feedbacks in a real positive light whenever possible. BUT THE ADMIN TEAM HAS ABSOLUTELY NO EMPATHY! WORST EXPERIENCE OF MY LIFE DURING MY OWN ROCK BOTTOM! I have a steady rapport with my doctor, so I cannot even go anywhere else, but to get to him, THIS HUGE HURDLE is just an impossible task! And get it right, they are VERY RUDE with their responses too! I am extremely disappointed! Isnt this the care team I can rely on when I need support? Apparently not! Very very displeased with the EXPERIENCE!!!!! I wish I could give NO star or a half STAR, and again, THE DOCTORS ARE GENUINELY GREAT! Also, I myself am an internationally trained DENTIST with 5 years of experience, now pursuing healthcare research! Never in my life I would have imagined a team who cares nothing about the people in need! I really feel sad that I had to approach them time and again, making my hardship/struggle feel like an inconvenience!

This clinic actually TREATS THEIR PATIENTS AS HUMANS! If…read moreappointments run behind it is only because the doctor is TAKING THE TIME to listen to the patient and to explain each and every step of the process. I have seen a lot of doctors in my life and have never had this level of compassion and understanding. Take a book, be patient..it is worth the wait.

I have been here several times and I feel so comfortable and relaxed. If there is a woman out there…read morelooking for Medical cannabis contact your family doctor and ask for your information to be send to Doctor Verbora. Every time I have gone to the clinic the clientele have mostly middle aged women like myself who need cannabis. Thank you to all the staff.

Had to have a stress test done in the 3U yellow section. Michelle and Diana were very professional,…read morekind and understanding.

Wonderful humans and doctors all gathered together to help all of our little humans. The office is…read morealways prompt and sure to register you efficiently and you are usually seen promptly after that. The ONLY drawback is parking is awful. With the university right next door, you really have to go out of your way to find a spot so prepare yourself!

I stopped by this clinic to get lab work completed and I was really happy to learn that they are…read moreopen late. They were open to 6pm and I got here just in time. There was no wait and I got in and out very quickly. The lady who completed the lab work was really friendly and helpful. I definitely recommend this location. It wasn't the cleanest (the floor) but if you need a quick place to go, I definitely recommend this location.

Never wait more than 10 minutes to see my family doctor. Appointment needed. Pharmacy is located…read moredownstairs. Very modern, clean clinic.

My husband and I have been patients of Dr. Stephanie Yap for 3.5 years, and have absolutely no…read morecomplaints. The office is modern and clean, the admin staff are lovely and professional, they are always on-time (sometimes even early!), and Dr. Yap is the kind of family doctor I've always wanted but never had. Dr. Yap is thorough, taking a complete health history of her new patients and always updates your health information during yearly physicals. Since becoming her patient I have had two babies and she is wonderful with them. Their vaccinations/injections are always done quickly and with no complications, and my 3 year-old enjoys going to see her whenever we have appointments. I definitely recommend Dr. Yap and Yorktown Family Medicine, especially if you want a younger doctor with whom you and your family can grow.

I went to Watson Medical Clinic for some medical issues and here is my review…read more Location Watson Medical Clinic is located on Eglinton Ave W near Spadina Rd. It is easy to get to by public transportation or by car. Decor Watson Medical Clinic is a new clinic and the decor was very nice and modern. Service I found the doctor to be very brusque and not very friendly. He was not very friendly. Tips Watson Medical Clinic is opened 7 days a week which is great. If you go to their website, there is a wait time timer that shows how long it will take to see a doctor.

Won't give any test results over the phone. You need to come back in to the office, and wait in the…read morewalk-in, in order to get your test results! How completely inconvenient. One star. Matt

Absolute worst receptionists - 20 minutes waiting on the phone every time! And when they do answer,…read morethey're rude. Don't bother adding frustration to your doctor's visits.

I've been coming here for years and have never waited more than 10 minutes to see my doctor. This…read moreis the best clinic. I also understand that some of the physicians are taking new patients. I highly recommend Winston Park Medical Centre.