The staff at this Practice has been wonderful to deal with and on the ball. In particular, my PCP…read moreis excellent! Knowledgable, kind, thoughful and thorough. I know I am in excellent hands with her and I'm very grateful. My only frustration is thrying to reach someone by phone. It is rarely if ever answered, which can delay making appointments and questions being answered.

This place is great! Everyone is nice and helpful. The doctor I had was truly amazing. I had asked…read morehim that I wanted blood work done and he made it happen without disregarding me like the nurse from John P Musante Health Center did (located at 70 Boltwood Walk Amherst, MA). He would explain everything in detail and he would even go over my tests with me and explain the results. I like how there's an in house lab here so you can get your blood work done there. It was easy to make an appt here. A nice little doctors' office!!!

Josephine Diaz PA is a fantastic provider. I left the practice due to an insurance change but…read morereturned even though it was out of network (because it's so hard to find a provider like her). I'm a nurse at an accountable care organization and work with lots of primary care providers in CT and MA. She is truly among the best. Josephine is extremely knowledgeable, thorough, and proactive. She listens to her patients and genuinely seems to care about their well being.

You have to watch yourself and your health problems here…read more Place has outgrown ability to depend on them. If you have a chronic problem they just push you off to specialists who are fully booked. There's no more personal care here and actually seeing a Doctor is a pipe dream. The practice places income over care imo. They have a current lawsuit in place for not treating a patient properly according to Google. This is business only now it seems. Sad ,as before they moved, it was a quaint place for medical care and everyone knew your name.

My husband has been treated by Dr. Woods at Pioneer Spine & Sports Physicians in East Longmeadow,…read moreMA for a complex injury. Dr. Woods and his staff have gone above and beyond the expected level of care and professionalism we have experienced with other local physicians and surgeons. In addition to an excellent level of treatment, the staff has always treated us like their neighbors or family. They are attentive and responsive to our complex situation and have been empathetic and kind throughout. You're not just another number - they truly want & strive the very best outcome with the goal of long-term quality of life. Our whole family are grateful for the care and support we've experienced. Thank you, Dr. Woods, & the whole PSSP team!

Horrible customer service!!…read more I called from another physician's office in regard to a patient that was referred to us by their office. The receptionist (or whomever answers their phones) was EXTREMELY rude. Their office sent this patient to us, but would not supply the medication to test with -- a test THEIR OFFICE requested we do! If they can be that rude to another physician's office, I cant imagine how they treat their patients! I will NEVER go to them for any reason.

After a positive blood test for Lupus, I scheduled an appointment with Dr. Demello, a…read morerheumatologist in his Enfield office. His approach was spectacular--first he listened, then he explained. I do not have Lupus. To be sure, sure, sure, he ordered three more blood tests, and they confirmed no Lupus. I am grateful for his holistic approach to me as a person, and to my condition and symptoms. I was also impressed with his office medical assistant, Tina, who was kind, professional and attentive, on a busy day. You will be in good hands with this rheumatologist, who looks at the big picture, but keeps the patient's own feelings and intuitions as an important component of his diagnosis.

Back room of nurses room is filthy... Light ( Plexi glass ) On Ceiling is has dead bugs . vent…read moreis coated with dust. Carpet is filthy etc!! I was shocked!!

Worst doctors ever made me feel like a drug adict because I came from ma and had been on pain meds…read morefor 20 years refused to send me to the right doctors and violated my hipa telling my daughter about my info with out me there and made me come off all pain and psychotic meds and I had to find the right doctors on my own and I finally got back on my pain meds 3 years later with no help from them if you in pain don't go to Sheba clinic its a joke tbey will treat u like a Crack head not with compassion they kicked me out there practice for my last bad review whY good are reviews if u gwt kicked out for it when.they where in the wrong if they had not made me feel like a pos for wanting to not be in pain I would not be writing this stay way from.sheba. clinic or switch asap sincerely jon riopelle had to atheist give 1 starr don't have negative start negative 10000 starzs

I recently visited shifa clinic and I had an exceptional experience. They took the time to listen…read morecarefully to all my concerns and explained everything clearly, making sure I understood each step. Dr. Hussain's approach and compassionate care put me at ease, and I left feeling confident in the treatment plan we discussed. It's rare to find a doctor who combines professionalism with such kindness. I highly recommend the shifa clinic. Can't say the same for the front desk. May be it was just Monday.