All they care about is money sad to say. I was diagnosed at the ER and they still wouldn't give me the medication without being seen.

Negative experience!! Don't recommend. I've been with them for 3 or 4 years after my Primary Care doctor of 36 years passed away. I've never seen a doctor, just the APN. I've been made to feel like a criminal for refilling the same meds I've been on for over 30 years. I have to pay for drug screening as it is not covered by insurance. Gee, its always negative. Imagine that. They switched the lab they use, and the wrong screening test was run. I had to take time off from work, and drive back to the office for another urine sample and pay for another screening - also negative. I needed a vacation fill for an overseas trip, and they put me through the wringer, then refused to call it in until the day before I flew out. And, the pharmacy has been out of stock in the past. I had to change my plans just to fit in getting the Rx pre-flight, assuming it was in stock. I asked "what if it is not in stock?" They told me "you will need to call around to other pharmacies and let us know who has it." Right before my flight. Nice. I have never had a single issue in all my years elsewhere and was able to receive my meds via the mail order pharmacy that provides my coverage. Not here. They won't allow mail order, and will only fill 28 days at a time. The insurance wants me to do my usual 90 day fill via mail order like before. They are watching my blood sugar, so ordered an A1C off-cycle. When I came in for my physical, they ordered bloodwork. When I got home, I noticed there was no A1C ordered, so I called them. They said they forgot it and I had to take more time off from work, drive back and pick it up as they don't work electronically with Quest Labs - a national lab. Enough already. I will look elsewhere. read more

My primary, Dr. F. Torio, left the practice. I was assigned to Ellen Lambert without consulting me first. My visit with her was awful! She continued to cut me off during the visit causing me to not get a much needed referral. Also, I requested a refill last week and the office didn't call it in as promised. I am looking for a new Dr. read more