I've called this place with no luck a few times and left messages for the last 4days with no…read moreresponse or call back. Was looking for a service closer to home. The two stars is for the lack of response to customers. Seems like a trend by these reviews.

So I'm running late for the airport and my son still isn't back with my car. So I google taxi's…read moreand Aaron's popped up with stellar reviews. I called and the guy that answered was kind and understood my situation. 20 minutes later, I was on my way to the airport. The car was clean and smelled fresh. He asked what I would prefer to listen to and accommodated my musical request. I will be using them on ny return trip. This was one of the most pleasant and stress free rides I've taken

Friendly local small business with great drivers at a fair price.read more

This is a local neighborhood taxi service that has saved my behind more times than I can count…read more They have personable drivers and an owner who truly cares about your experience.

Great customer service and transportation. Accurate and on time pickup. Affordable. Convenient…read more Recommend.

This is really a review for the the Lone Star Cab staff. I was in Houston for a conference, and…read moreaccidentally left my wallet in one of their cabs. Through a series of fortunate connections, but most importantly through dispatcher Chris early on a Sunday morning, I was able to track down the cab number based on the time of the ride and the fare. Chris was very pleasant and helpful as I called multiple times trying to reach the cab. Ultimately the management team at Lone Star, was able to connect with the driver, and get my wallet returned to me. I am sure most cab companies are the same, and probably only get reviews when someone is upset. In this case, the time, effort and care that Lone Star put into recovering my wallet, would indicate that they are a top notch outfit. Give them a call when you need a cab in Houston!

Always on time, friendly, doesn't make you uncomfortable and polite. Also, he will take you…read moreanywhere at anytime! Thanks Designated David!

I just paid this company a $220 advance and he never came, in fact completely ghosted me with no…read moreexplanation, no answer to multiple attempts to reach him.

Quote process was easy and transparent. Prompt, professional conversation to arrange pickup at the…read moreairport. I knew the name of my driver, a number to contact him, and what car he drove and the license plate. I felt completely relaxed and safe through the whole process and the ride itself. Fabricio was my driver and he is very polite and professional. I appreciate that they track the flight and I didn't have to wait long after my flight arrived. The car was clean and maintained. I will be booking again.

Frank has made sure we've had a comfortable ride to and from IAH many times. He's always there on…read moretime, easily makes adjustments when flights mess up and has even been there last minute when our originally planned pick up method (the husband who can't drive at night) does not go as planned. TownCar2Fly was recommended by friends who used their services and thru the years we've been using them, its grown to feel like we're being greeted by a long lost friend when we see Frank waiting to take us home.

Uber does okay with Houston! It's working out between the new technology of ride hailing apps and…read morethe old Taxi system. Uber generally gets me to where I wanna go in Houston for relatively cheap, considering the sheer size of this city. There always seem to be people available nearby and have never had to wait more than 15 minutes for a ride or so. Prices are going up. It seems like the drivers are getting pinched more and more. The drivers are often interesting people. You don't really know who you're going to get- it's fun chatting them up, but some just wanna be left alone. I wish there was a setting in the app to let you or the driver know if the other person would rather be left alone. This city is big, that you have to watch it- going from, say, NRG stadium, to the Woodlands could be an expensive endeavor.

Uber markets itself as a beacon of speed, convenience, and innovation, but beneath the glossy…read moreveneer lies a stark truth: the people who move riders and revenue--the drivers--are bearing an unsustainable cost. The current economic model props up a tech platform at the expense of the very workers who provide the service. It is time to reframe ridesharing as a fair marketplace where drivers earn a livable wage after expenses, with transparent economics, reasonable protections, and a path to collective bargaining. First, the present takings are untenable. Drivers frequently report that after platform fees, service charges, surge pricing adjustments, tips, and other pass-through costs, their take-home pay dwindles well below what justifies the hours spent behind the wheel. Uber and similar platforms may tout transparency, but the reality is that hidden surcharges and opaque fare calculations erode the share that should rightly belong to the driver. In many markets, deductions routinely approach or exceed 50 percent of gross rideshare revenue, leaving drivers negotiating margins that barely cover fuel, maintenance, insurance, depreciation, and taxes. This is not a fair marketplace; it is a system that rewards scale and data science while penalizing the very workers who perform the essential labor. Second, the cost of living in the United States compounds this problem. In urban centers where ridesharing is most prevalent, housing, healthcare, insurance, vehicle costs, and fuel are expensive, and these costs climbing year after year. For many drivers, rideshare income is not a supplemental wage but a principal source of income for households. When earnings fail to meet a livable standard, families face stress, debt, and precarious financial stability. The oft-touted "flexibility" of ridesharing comes at a steep price: long hours behind the wheel, relentless vehicle wear and tear, and income volatility that makes budgeting nearly impossible. This isn't a corporate victory--it's a social and economic failure that undervalues the essential role drivers play in moving people, commerce, and communities. Third, the path forward must center drivers as stakeholders, not disposable inputs. The evidence is clear: sustainable, long-term viability for ridesharing requires fair compensation, predictable earnings, and robust protections. A credible solution will involve robust collective action--whether through traditional unions, modern labor coalitions, or worker-owned cooperative models--that can negotiate for fair minimum earnings after expenses, transparent and auditable fare splits, and stable incentives that reduce income volatility. If formal unionization remains challenging in the near term, drivers can still pursue coalitions to negotiate better terms, or explore cooperative platforms that share profits more equitably. An ecosystem that privileges the driver's welfare--while maintaining safety, quality, and reliability for customers--creates a healthier business model for all parties. Fourth, there is a viable pathway to reducing unnecessary platform margins without sacrificing safety and service quality. A system that enables direct driver-to-customer communication could, in theory, reduce commission costs, but it must be designed to preserve safety, payment integrity, and regulatory compliance. Practical avenues include a driver-to-customer marketplace with transparent, flat-rate fees and strong safety protocols; a driver-network feature within existing booking apps that allows opt-in cooperative pricing with clear indicators of reliability; and independent contractor arrangements that empower drivers to set boundaries and negotiate terms collectively. The objective is not to isolate drivers from customers but to create a fairer intermediary framework where value is shared rather than siphoned away. Finally, if Uber remains a U.S.-based company, it bears a responsibility to reflect the living costs and wage standards of American workers. A fair-pay framework must acknowledge the true cost of living in major markets, ensuring a livable wage after expenses, along with benefits and long-term financial security. The path forward should include transparent accounting of earnings and deductions, meaningful channels for collective bargaining and worker representation, and substantive investments in driver welfare--such as fuel efficiency programs, maintenance support, insurance subsidies, and safety enhancements. An ethical, sustainable rideshare model would not merely chase growth metrics or investor returns; it would recognize the indispensable contribution of drivers and reward them with a decent living wage.