Quote process was easy and transparent. Prompt, professional conversation to arrange pickup at the airport. I knew the name of my driver, a number to contact him, and what car he drove and the license plate. I felt completely relaxed and safe through the whole process and the ride itself. Fabricio was my driver and he is very polite and professional. I appreciate that they track the flight and I didn't have to wait long after my flight arrived. The car was clean and maintained. I will be booking again. read more

Frank has made sure we've had a comfortable ride to and from IAH many times. He's always there on time, easily makes adjustments when flights mess up and has even been there last minute when our originally planned pick up method (the husband who can't drive at night) does not go as planned. TownCar2Fly was recommended by friends who used their services and thru the years we've been using them, its grown to feel like we're being greeted by a long lost friend when we see Frank waiting to take us home. read more

I cannot say enough about this place. Super polite. Very flexible. Fantastic experience. We utilized the service as our ride for the day during my friend's wedding day. Obviously, it was a lot of change ups last minute and Houston traffic was of no help. Frank was super understanding. He did not mind changing the schedule last minute, and he was incredibly kind and helpful for myself and my date. I honestly would have been frustrated with someone like me literally asking for a change all day, but it was no issue at all with Frank. I even forgot my sunglasses in the car and he drove it back to me the next day with no issue. I've never used a service like this before, but the bar has been set high. I won't be using any other spot. When my wedding day comes, I'm asking for Frank! Thanks for everything man! read more

Had a terrific experience having them! The drivers were excellent, and the car was clean and smelled fresh. Would use again.

So frank just dropped me at IAH airport. What a trooper he is. With Friday traffic, serious downpour of rain and the astros game tonight it was a madhouse on the road. However, I have never felt safer in a car with heavy traffic and serious rain. What normally would take 1 hour to get to the airport took us about 2 hours. But thru it all he was calm, collected and very likable. Just an all around great guy that happens to own the company. I will definitely use his service again compared to Uber or Lyft. Seriously, try this company compared to the other two, with them you never know what you are going to get. read more

Very reliable. Wonderful conversation. Glad to support this small business. Try them. You will not be disappointed.

I have used this service for years and I have always been pleased. I wouldn't use anyone else. The cars are comfortable and spotlessly clean. I honestly look forward to a trip to the airport. read more

Great reliable service! Easy to book the car for a fast exit from the airport. Highly recommend

The driver picked up my mother and Godmother for their flights and got them safely to the airport. There were picked up for their return flight back home with no issues. They are my trusted drivers!!! read more

My wife and I have been using towncar2Fly.com for our travel plans for ten (10) years. Frank, the owner and chauffeur, is courteous, professional, conscientious, and kind. He always arrives early on departure day to pick us up at our home and he is always there to meet us upon our return at IAH baggage claim to help us with our bags and drive us back to our home. His towncar2Fly.com cars are roomy, clean, quiet and comfy. If you are looking for a professional airport drop-off and pick-up service that will give you peace of mind, look no further. Towncar2fly.com should be your preferred choice for totally safe, professional and reliable transportation. read more

This guy is the best! The is a family bussiness. Nice cars; very responsive, comes for late drives. I highly recommend Frank

I was in search of a rather unique transfer situation to/from Galveston pier, so I sent out five requests for quotes with different services over a weekend. I fully expected it would be Monday before I heard back from any of my requests. But to my surprise, Frank responded to my email within an hour of my inquiry! Of the five quote requests, I only heard back from three, and Towncar2Fly was by far the best in communication and value. Then came the actual transfers...both were top notch experiences. Driver was on time, car was clean, and the text communications amid the hectic simultaneous disembarkation of TWO ships made for a quick, smooth pick up for us. If we cruise out of Galveston again, I will definitely use this service and highly recommend them to anyone in search of town car services in the area. read more

The good. Friendly driver, car was clean. The bad. In the confirmation email I received from the service the instructions read: " Personal Message: The Driver will meet you by the baggage clain area ,holding a sign with your name on it". When we get to the airport, we find our way to the baggage claim, no driver. We get our bags still no driver. We call the service and they say he's waiting at the gate. How does the driver get to the gate, it's on the other side of security, and there is no parking on the runway, I'm think this is a lie. Driver needs to learn how to signal. I was able to see the driver, and not once did he signal, maybe that's how they drive in Houston. Then the driver has no idea where the hotel is, and he doesn't have a GPS. I will not be using this service for the return flight, and I would never recommend it to anyone. read more

Absolutely amazing service and fantastic driver! You know the drill: going to airport, packing bags, dragging all your crap to the car, packing it in, then having to drive to the airport, find a spot in the garage, unpack everything, struggle to get a luggage cart to drag all your crap around. Imagine if you could eliminate this from your life. Imagine no more! Call a limo service and have THEM do all the awesome stuff. Pick you up, drop you off curbside, help you with the bags, get you going. BAM! Done! I have used their service twice around Houston: once on a pub crawl and once to get to/from the airport. Each time, its been awesome! There is no better feeling than to get a call from your driver that he is parked outside and will meet you at baggage claim to get your bags. And you know those guys: all suited up, with a big tag with YOUR name on it and the driver recognizes you from when he dropped you off. Its a HUGE relief not to have to worry about all that. Just leave the bags with the driver, and get in. They do all the hard work for you. I am quite amazed I haven't done this before. Fantastic service and cheaper than parking your car at the airport, believe it or not. I love this place and you should too! I will use them for all future trips. read more

Airport taxis. *shudder* They usually are running their import-export business via cellphone when they are driving you. Where to? Downtown? Where is that? Seriously? I've given up on them, before they kill me. Trusty Yelp pointed me to Towncar2Fly. I'm never going back. Professional, courteous drivers, who actually remember you from the previous time they picked you up! I've yet to be disappointed. A pleasant ride in a CLEAN limo--and a nice bottle of water is waiting for you after that long flight. Always on time. They meet you inside the airport and help you with your luggage. I book online for convenience. The website is a bit cumbersome your first go-around, but stick with it. Be advised that a tip is automatically added to the bill, so you don't need to worry about that. And on the day of travel itself everything is already taken care of, so there's no hassle with paying, signing things, etc. All taken care of in advance. And prices? Fairly competitive with taxis. As of my writing this, it's only about 25% more than a cab...and what's your life worth? read more

We really enjoyed this Towncar service. The driver was super friendly and timely. The car was really nice and clean. It made for an enjoyable hour and a half ride that we had from the airport to Galveston. I would highly recommend this company. read more

My mom called and booked a ride to the airport for the next day at 7am. In addition to asking for her credit card info over the phone, they asked her how much tip she would like to add. Before she had even used their service... After having them repeat all relevant info back twice, we hung up with a bad feeling. The next day, the bad feeling was confirmed. Total no show. After calling them (since there was no contact from their end) at 7:05, being transferred, and then put on hold for 10 minutes, we were informed they did not have anyone available. Despite the reservation and confirmation... Beware! Edited on 2/4/2014 to respond to business's reply: I'm a real person (why would a competing company post reviews in 3 different cities for mainly restaurants? I digress). This was from last year. And I most certainly have the correct company. This was my own experience, I have no desire to try again with your company and think that everyone else deserves a fair (and honest) warning. read more

AMAZING They were able to pick up my mom with barely 3hrs notice and accommodate a special request with no problems. Super polite on the phone. Immediately responsive.they kept my mom in the loop with updates. Very impressed with the quality of service received. I will never use uber or a taxicab again after this experience, only this company. Even at the hourly rate, they are well worth the price, you get what you pay for, and I will definitely become a repeat customer and also highly recommend this to my friends and family. read more

The most friendliest service ever! The driver arrived 10 minutes prior to my scheduled 5AM pick up. Here is the real difference between a normal shuttle/cab service and Towncar 2 Fly...They are simply amazing, pristine looking cars-inside and out, fully stocked with iced waters & mints, and I had a great driver! When someone truly enjoys their job, it reflects in their communication. His amazing personable skills is what made my 20 minute ride to the airport! Overall, I had a fantastic experience and will definitely use their services in the future. Plus the 15% off makes for an unbeatable deal! *Note: I dread public transportation like one-on-one cab rides, I always feel unsafe and so dirty in them, but after reading the reviews on how great Towncar 2 Fly is, I decided to give them a try. Well here's another one to add on the 5-STAR list boys! Outstanding. read more

I have been using this car service weekly for 2 months now and they are professional, reliable, courteous, and have amazing customer service. It's a small business run by a friendly couple with lots of experience. If you ever ride with Frank, he owns the company and is great to talk to. But if you don't want to talk they respect that too. It's not like a cab where the driver jabbers on and on about nothing or is constantly talking on the phone. The town cars are clean, comfortable and spacious. They are all equipped with a GPS and have never had trouble arriving on time or early. They are very smart about their service took, getting your flight number and making sure to meet you regardless of a late flight. Once I got delayed, landed at 3am and the driver was still happy to see me. I would highly recommend this service to anyone. They will always give you a quote and I have never had any trouble with them. read more

This place has good taxi service but weird reservation service. Bottom line: compare taxi rates and rental car rates for getting around in Houston. If you have to use a taxi, this place is the best I've tried for H-town (which is not saying much when compared to the quality taxis in NY and Chicago). I've used this company twice so far. The first time was flawless, which is hard to find in Houston Taxi services. I called them up, setup the taxi (called in late evening for a pickup the next morning) and everything worked out great. The driver was very friendly. There was plenty of space in the sedan and the ride costs only $3 more than a Yellow Cab taxi, thanks to a 15% off promotion that seems permanent (and is automatically applied; does not require a promo code). The second time was a little different. I setup an online account with them from the first time, which would have allowed me to setup an online reservation without phoning to the service. I wasn't quite comfortable with that, so I called them up. I gave them my account info, but was disconnected in the middle of the call and when I tried to call back, I got voice mail and was asked to leave a message. So first warning: there's not really a "dispatch" service like a normal taxi/limo company that will always answer. I called back a couple more times immediately following and it went to voice mail again. I called about 10 minutes later and the dispatcher answered. I let her know that we had been disconnected and she apologized and said that she received another call and had intended to call me back. I asked for a confirmation of the reservation and rate. The line went... not dead, but silent for about 5 minutes (timer on the phone). I asked if anyone was still there several times, but no response, so I hung up. I called back a little later and left a message, but no call back. I checked my email and there was a confirmation of my reservation from about 40 min after my original call. Then an update to the correct day another 40 min after that. Everything ended up fine; the person was at my house about 10 min early and made it the airport without issue. If the dispatch process were improved, then I would give this company 5 stars. read more

I called different companies for transport and they were always very unresponsive and some had high rates. I called towncar2fly to book a trip from my house to the airport and luckily ended up with a very nice company that provided me with the best service from the first phone call I made, the whole process was easy and professional. The car that was referred was very clean and the one that was promised, the driver was very prompt and polite it was perfect for my needs!!!!!! Class act company and very honest/reliable. I highly recommend it to those that care for service, affordability, professionalism and trust. They have it all in one!!!! I will definitely call this company for my way back home!!! read more

I have been using this service for years now with no complaints. A colleague at work recommended them to me and I have been using them ever since. They are cheaper than a taxi and much better! I've never had a driver show up late or be unprofessional. The drivers know the area well and drive safely. The cars are older towncars but they are well maintained. The owner often drives and he is in touch with his business and clients. read more

I reserved a car with a driver that was supposed to meet me in baggage claim. Fortunately the driver called me earlier in the day, so I had his number. Upon arriving at the airport, I went to baggage claim and could not find a driver with my name on display as advertised. Once my bags arrived (about 20 minutes later), there was still no driver. I then called him and he said he was coming. He showed up 10 - 15 minutes later. Then said to wait outside while he went to get his car and I had to wait another 10 - 15 minutes. He finally showed up in an SUV. While the SUV was admittedly nice, my wife has difficulty in getting in such a high vehicle, which is why I specifically wanted a car. The bottom line is I didn't get what I had reserved. I didn't get help with my luggage, nor did I get the car that was reserved. And, I had to wait. I would have been much better off and taking a Taxi which would have been easier for my wife, faster, and cheaper. read more

I would recommend Towncar2fly to anyone. They are a professional and reliable car service company. Their customer service is exceptional. The drivers arrive on time, they remember your preferences (type of music, temperature, etc.). When I fly standby, I can call to change my reservation when i'm already on the plane, and I can always count on them to pick up the phone and handle my last minute changes. Also, they have very competitive rates. Ive been using this company for three months with great satisfaction. read more

While visiting I used them because I realized that the cabs in Houston are outrageously expensive. This was easy, reasonable, on time and next time I'm in Houston I'll use them. The cabs are overpriced, directionally challenged and are not comfortable. I recommend this company for an easy ride to and from the airport read more

They have the best service! From initial call to drop off, their service is exceptional!! Super comfortable sitting in their car because it did not smell like smoke or who knows what!! They also do large parties, long distances (If you need to be dropped off out of state) or they can be paid hourly if you need them! Amazing and very pleased! read more

Amazing service! I had a driver by the name of Frank pick me up from home and drop me off at the airport, he was absolutely courteous and professional. I truly recommend this company, I have become a permanent client now. Best company in Houston! read more

Very impressed with this service. They were on time, the service was excellent and the car was clean. I'll definitely be using them all the time when traveling. So happy to have found this company! I highly recommend them. read more

Thank you Yelp for helping me find a last minute ride for my college student needing a ride from Houston-Int'l to Alvin, TX. The on-line booking process was simple, the price was right and the driver came in to the baggage area to connect with my son. From a Chicago mom, THANK YOU! read more

We used them for a recent 2 week trip and their service is excellent. We realized that most parking places near IAH would cost more than using Towncar 2 Fly so we gave them a try. The experience and service was so good we plan on using them for shorter trips out of town. Our driver was very friendly and arrived early for departure and return. The town car was very clean and provided a very relaxing trip to the airport. read more

DO NOT HIRE THIS COMPANY! I requested an airport pickup at 645am, and the driver never showed up. At 6.55am I called reservations, and they said they will look for my driver. At 7.00am I called again but nobody picked up, so I left a message to cancel the service, and took a street taxi. At 7:15 I got a call telling me that my driver had arrived, and that I will get charged for the service because I left. If you land from a red-eye flight, the least you expect is your car waiting for you, not the other way around. THEY WERE HALF AN HOUR LATE, AND THEY TELL ME I SHOULD'VE WAITED INDEFINITELY UNTIL THE DIRVER ARRIVED!! Immediately after hanging up, i got an email confirming the charge on the credit card. These are not serious people. In addition, they force you to decide on the gratuity before even getting the service. If you dont, they'll charge you 20% automatically! There are numerous towncar companies. DONT TAKE THE RISK WITH THESE CROOKS!! read more

Towncar 2 Fly is the absolute best, most reliable service you could use for any "to and from" Houston airport trips. Our family has been using this service for years, and we are STILL amazed by how punctual, friendly, helpful, and reliable the service - and the drivers - are! No worries, no anxiety - you will feel spoiled and taken care of every single time as you are greeted by a smiling driver right in the luggage area, or right at your door! Definitely use this service for your transportation needs - the very, very small price difference between this service and a taxi is WELL worth it. read more

Just completed use of Towncar 2 Fly in Houston for the first time. Traveling alone & as a female, I was concerned not only about reliability, but more so my safety. Not being familar with any limo service in this area, I was relying heavily on Yelp reviews. I was not disappointed. My arrival flight at IAH got in early, but my driver was ready & waiting for me, as promised in baggage claim, holding a sign with my name. We made it to my hotel destination promptly. On the day I returnedto IAH, I rec'd a phone call confirming my pickup and the driver, Gilbert, arrived ahead of schedule and was very friendly & pleasant during the ride back to IAH. If you're looking for dependable, safe and clean car conditions, I recommend TownCar 2 Fly! read more

There's many town car companies in Houston but none beat towncar2fly. I travel very frequently, therefore I like arriving at the airport knowing my driver will be waiting for me. Towncar2fly never fails, they're always on time, they even monitor my flight in case there are any changes, the driver waits for me at baggage claim with a sign, and the car is always clean smells good and the drivers are always helpful with my bags and just amiable. I would strongly recommend this company if you're in need of car service in the Houston area. Their prices are also very reasonable, instead of paying same price for a taxi, etc. It's just an excellent service! read more

Excellent customer service!! Needed a transportation to the airport. When I phoned in, the representative was very professional and friendly. The driver was very professional, friendly and very understanding when he had to wait about 15 minutes before I was ready to go. All in all, this company is the BEST!! If you all out there in Yelp-land are looking for a transportation service, this is the company to use! read more

Great experience...Good drivers...Clean cars and very professional service ... Definitely I will call them again...bilingual drivers

I've used this service several times to get me to both IAH and HOU. I usually use them when I am heading out on long trips, anything over 5 days, and always for that added special touch for sales trips and vacations. They have ALWAYS been on time, and early. They call the night before, and send an email right away to confirm everything on the booking. We recently booked them for our honeymoon/wedding in Mexico to take us to IAH, and our flight was early, so they arrived to my house at 530. The cars are super clean, they don't blast music, and they are friendly without being overly so. (You know the type) For our pick up, our driver was the same one who dropped us off, so we recognized us, and was already waiting for us in after baggage claim. We were home in no time, and after a long vacation or trip that's what matters most. I wold highly recommend them, they haven't let me down yet, and I will continue to use them for business and travel plans. read more

... Driver didn't show up on time when we got off flight ... I had to call them to send substitute driver ...finally 20 minutes late... Then original driver calls me to say he's waiting for us 50 minutes after original pick up time... Supervisor would not talk to us ...did give us $50 discount..how about calling the customer first when there problem instead of us waiting bewildered!! read more

We needed a ride from Bush IAH to Clear Lake City early Sunday morning in early November after a redeye flight. We are not accustomed to using this type of service. It seemed okay. Our plane was about 15-20 min early, but the driver appeared at the originally scheduled time as expected which was just after we waited a while for our bags, and this was all perfectly fine with us. I guess I've heard of services that check your flight and show up accordingly. The car was clean, the water was appreciated, the driver was nice and handled our bags for us. The car did seem to be a bit dated and rode like it needed new shocks, but you know Houston has pretty bad roads for judging this. I would not call this polished, super professional, VIP/movie star service, but we just needed a ride. I would choose this provider again, no problem, and cannot recommend one of the highly rated competitors (see my Tip on it). If you find anything helpful in my review, I'd appreciate knowing that it was helpful. Thanks. read more