i love this place bc my psychiatrist is the most amazing psychiatrist I've ever dealt with…read more I'll give it a 5 stars even though my therapist was annoying at the end of her having me as a patient it was kind of my fault for not showing up but she persisted like it was an issue i wanted to stop seeing her anyways my therapist taught me how to use the train station for Amtrak I was super happy bc going to the airport is a total hassle especially when you haven't been on a plane since 2021

My family member sought help and started seeing Veronica Fitzgerald, APRN. She said she would…read more"work on" getting a neuropsych eval. (Never saying who or where, but that there are months long wait lists.) She prescribed a medication that can induce mania. When they returned stating they still felt agitated, she doubled the dosage. After she increased the dose, I was able to help them find a neuropsychologist who diagnosed them as bipolar and recognized symptoms of mania, explaining they would be willing to reach out to their prescriber. After receiving diagnosis, patient called to explain, elaborating that they currently have symptoms of mania and wanted to get in touch with Veronica. The office staff said they would have her call back. Several hours later, the front office called saying Veronica was busy but stated she would not be making any med changes until the full report was released (when it was explained it would be a couple of weeks) and asked the patient to schedule with her TEN DAYS LATER. Not only did she prescribe a medication that can worsen their condition, but she doubled it and didn't even have a nurse call for a quick assessment when it was explained they were experiencing symptoms. Family member was honest about their history including substance use, self destructive behaviors, etc. Veronica does not care for her patients' safety or wellbeing.

Do not use Psychology Associates if you can help it. Many of the counselors and Doctors are very…read morenice and great at their job. However, the office and automated system they are using is unacceptable. The phone is never answered by a live person. Ever. It is only leaving voicemails and text messages as a response. After years of problems, I finally voiced a complaint and was met with a sassy text message once again denying accountability. This is after many times going without my medication and several incidents including charging me out of pocket for the full cost of my appointments for weeks without notifying me that my insurance was no longer accepted. When I attempted to ask for accountability I was blamed as well as blame shifting to MassHealth. I ended up after trying to fight it for weeks on end, paying in full. I was told it was easy and simple, just get compensated by my insurance. I fought them for weeks and over a year later still have not been compensated. The other positive reviews are very old, the company must have changed a lot. Not only is the office incompetent and rude, but there is only street parking. If you can find another option, I highly recommend going elsewhere.

The most caring people I've ever met! From Doctors to…read morereceptionists & all others- they actually care how you, your children, family are doing. I had a situation that started as one thing, & as my child grew developed into more- thru child meltdowns to changing school systems, dept meetings, school meetings, hospitalizations (I'll stop there, I'm sure you get the picture) they have been there for us, & trust me, if Psychology Assoc's wanted the easy way out & not a lot of work - they could have RUN, when they saw us coming! They didn't ! (Thank God!) They do everything they can & I defineately worked hard too ! I'd hate to think what very well may have happened to my child if I didn't have PSYCHOLOGY ASSOCIATES ! I will be ETERNALLY GRATEFUL !! Take care everyone! - Kim G

I have been seeing Stephanie for healing for a while. I have struggled with pelvic floor…read moredysfunction and other issues while also dealing with some major life stressors. Stephanie is an amazing healer as well a warm and caring person. O She has used a number of modalities to treat me including craniosacral therapy, Mayan abdominal massage, breath work and more in a warm, inviting environment. I always leave our sessions feeling much more grounded and restored.

Stephanie is an amazing healer. I went for a workshop and a healing session, and was really pleased…read morewith both. Stephanie used lots of different methods to bring my body back into alignment. Felt much better afterwards. Do not hesitate to contact her for a consult about a session. The space was magical and very comfortable. Karmic Touch also sells jewelry, gems, and body products too. To find the space, go up the stairs and it's the door on the left.

Very unprofessional. Traumatized my four year-old allowed the parent that hired her in each and…read moreeveryone of the sessions. My daughter would repeatedly say she does not want to see Christine. Christine Duffy has moved her practice three times in the last three years. That should tell you something don't bring your child there.

Unprofessional & disorganized. Dropped my daughter as client after about 5 weeks as it "wasn't a…read moregood fit" and said she would put in referrals for in home services. I said I didn't want a lapse in care as we waited months & months for an opening with her. She scheduled us out for a month. The day before the appt she called and said she hadn't put the referrals in yet, and she was canceling the appt because it was double booked. I returned the call and still over a week later have heard nothing.

Great skills and compassionate care . I was impressed and would highly recommend this counseling…read moreservice

Has just been rebranded as "Aspire Health Alliance."…read more It took me about two to three months to receive an appointment at this location, as their administration and patient intake would not return my calls and I spoke to a women at one of their locations in person. When I was finally assigned to a client, we played phone tag for another few weeks until we could schedule an appointment. At my first appointment, the administration at the office were all having a great struggle comprehending how to utilize their system. They said that the computers were being "funky" and the woman at the desk kept questioning what she was doing and voicing out loud how she could fix a mistake she made. I passed off my paperwork to her and she did not give me much explanation on it and was confused about one or two simple questions that I had asked. My assigned therapist seemed just as confused, if not more, as to how to enter anything I discussed in to her system. She kept saying "Oops." She seemed to have written some really strange statements, and kept second guessing what I had stated to her. Not to be overly critical, but she did not strike me at first as the brightest individual and held herself with the maturity level of an earlier college student. She seemed very young and I had to question some of the statements lacking insight that she had made and I wondered what sort of health care education she had received. I have relatives that work in health care and I have minimal experience with it myself, but I felt almost immediately that I could have been doing a more efficient job helping myself than her. She recommended that I receive an evaluation at the ER on my third appointment without full comprehension as to my situation. When I asked her a few times, she seemed very confused about how to do any "Cognitive Behavioral Therapy" which is what I was recommended to her for. She largely relied on the computer and by this appointment time, she was still asking me questions from the guided system that she was having issues with and we had never had the opportunity to discuss many things. Her room was a comfortable atmosphere, as she had photos of little kittens, colorful and pastel boards, knick knacks, and posters. However I felt the climate might have been a bit young for some patients. She was very sweet and friendly but did not offer much recommendations other than saying "okay" to my responses for the most part and logging them in the computer. Again, this went on for three full appointments and they charged a $25 co pay each time with my insurance. When she recommended me for eval, I had told her in the prior appointments that I had no intention at all of any harm, multiple times. I had a bad day prior and was having an anxious moment and felt that I needed someone to speak with. Instead of speaking with me and asking me the basic question as to why I was feeling what I was feeling and how to work through it, she insisted that I had to be evaluated. She asked no further questions and offered no further guidance. I was applying to jobs, taking a class, dealing with personal finances, and had moved back home with family for holidays but could not find a position to help me afford moving back out again. I was very busy, and they recommended at Beth Isreal er that I go inpatient to the hospital that I requested as my last option, MacLean. I was open to outpatient and they told me that it was not an option although they had full insight to my stability and situation that I reported would be very unhelpful if they sent me to inpatient because I would be removed from situations that I was trying to solve and would lose potential job opportunities as well as fall behind on work and finances. MacLean held me past the three day notice which they stated that they never offered me upon arrival. While I was there, a worker handling my personal belongings dropped my phone and electronics and laughed but did not apologize. I picked them up myself. I could go in to many further details, but this review mostly covers SSMM/Aspire. When I returned home, SSMM/Aspire scheduled an appointment for me to see a psychiatrist at 9 am shortly after. I showed up to my 9 am, and the woman at the desk swiped my card and said, "Oops I just took your money! She called out sick last night." I told her that she should have checked in the system or had considered before taking action, and that I was never informed that the woman had called out sick the night before. She made a smug faced look at me and said that she knew I was not informed and couldn't schedule me until Valentine's day. With the low quality assistance, support, respect, and irresponsible attention to detail that I experienced, I requested my medical records and reception was very bitter about it. Upon receiving them, I discovered my file to have poor descriptions of the scenario with degrading wording such as "pale" and "thin" patient.

If I could give this place zero stars, I absolutely would in a heartbeat. Not only did I go here…read morefor 2 years, twice a week, but the owner didn't allow my therapist at the time to give us a heads up that we would no longer be seeing her. I was told the day I went, that it would be our last appointment, and I could no longer get services through anyone else. Having severe bipolar, amongst severe mental health diagnoses, it sent me into a mental breakdown, and things happened very quickly, and very badly. Things happened at BID that I barely even remember to this very day. The things I do remember will haunt me forever. It never should have went down the way it did. It was very unprofessional on Julie's part for how she handled a lot of people's emotions, and how she treated her staff. I feel bad for everyone who ever came in contact with her, or that place. Do yourself a favor and find a better rated place.

I have been going here for years. In the beginning the director, Julie Johnson, instructed the…read morestaff to charge $75 for a missed appointment. I thought this was bad enough. Now they charge $140 for a missed appointment. I loved both of my therapists (Kristine and Colin) but had to leave because of Dr Johnson's missed appointment policy. The people who go to this center have mental health issues and many of them are forgetful (like me) or their condition results in missed appointments through no fault of their own. On top of all this, the office staff is VERY rude. If you can, find another mental health center to go to.

Both Dr Ryan and Tim Ryan are outstanding therapists. The South Shore is lucky to have them…read morebecause its a known fact that solid, experienced therapist are rare in this area. Their Integrated Counseling practice is known and respected by dozens of industry pundits. I have referred many of my friends and coworkers to them both and heard nothing but rave reviews.

Went to see a Therapist at this location and there was an older gentlemen at the front desk who was…read morenice. The Therapist herself was alright during the session, but i felt no connection as by the end she suggested to send me to another place for therapy treatment. she charged me for a full hour rather than the half hour i spent there, on her paperwork it says she charges for half hours or One hour sessions. I got charged for a full one for only a half hour, no response back. The place i was sent was very unprofessional and horrifying to say the least, I was told it was a very good place but the fact of the matter is it had nothing to do with therapy and more to do with people with really bad mental issues. The place was dirty , the staff was unkempt and had no knowledge of what they were doing. Then i had to deal with a DSS situation that was found to be completely 100% false by the police / Dss. In fact everything that I had said at the meeting was never told, only lies where told by the place i was sent to (apparently this happens often i found by the DSS there), South Shore Mental Health, Never will i go back to this 64 building as they are nice but very unknowledgeable about where they are sending you.