Fast service and very nice people. Was given the option of several services and it was all good. I…read moredidn't even have to get out of my vehicle.

Very nice employees. The 'Premium' wash is well worth the $10. Definitely will be coming back…read more Don't forget to tip! Those guys are working hard.

I was in dire need of an oil change, and was told that Walmart is an okay place to go to and the…read morepricing helped make it worthwhile. I gave them a call, and they informed me that I would not need to schedule an appointment to come in for service. I can be seen immediately and there'd be no need to book a time. So I opted to go in when I got groceries, thinking I could be efficient and do a two for one deal to save some time. I brought it in at 9am on a weekday, and found the places PACKED with people waiting, and got in line. When I was called up, they told me it would be over a two hour wait to get a simple oil change. I reminded them of what was discussed on the phone and expressed disappointment in being misled. I stepped outside to check my oil levels because I was worried it wouldn't be safe to drive, and while the employees weren't willing to help, another customer was kind enough to lend me a hand to ensure safety ourselves. I wouldn't ever recommend Walmart auto after this mismanaged and disorganized experience, but was thankful for the non-affiliated veteran that helped me stay safe on the roads today.

Great customer service, communicative through the entire process, fair prices. When our serpentine…read morebelt shredded out in Hiawatha National Park while we were on vacation, we were stranded up in the Soo. Auto Center Pit Stop was the only repair shop out of 8 that we called who could take a look at our car the next day, everyone else had a two day to two week wait to even take a look and all we needed was a belt. Thanks to them taking a look, we were able to get the belt quickly and get back on the road to enjoy the remainder of our vacation. They even lent us a loaner so we were able to get around town while our car was in the shop. Highly recommend.

Amazing customer service, hard trouble getting the right part due to the car being a Saturn. Tried…read moreover and over and over again, without gouging or being deceitful.. Definately trustworthy, definately a true community based store.

No longer Pennzoil but Service Pro does not show up, so I will venture on hear in hopes it makes it…read moreto them. Stopped at service pro and went in back to get in line, now there where several truck's to the west of the entrance and a number of people around, after sitting for several minutes and not one person approaching to see what I needed I figured they must be closed for some reason or just don't care if they have customers and they wanted to work with there friends or who ever had all the trucks, so did not get oil change and I do not like to over drive my vehicle but no choice in this situation. If possible please pass along if not your location anymore.

I got the best car wash I've ever had. If you're selling your car or want it prepped take it thereread more

had an issue with my car spitting out coolant these got it in got it fixed exceptional service…read moreoverall great experince

I left my suv in 4 wheel drive which made a terrible noise when I turned the wheel all the way…read morewhile driving. I did not realize this was normal because I don't know much about cars. So I dropped it off. You'd imagine that if I didn't know leaving it in 4 wheel drive would make a noise while turning that I would be an easy mark. I was very politely told what the problem was and that there would be no charge. No charge, even though he had to spend time checking out my vehicle.

My daughter's car's engine light came on and she is attending Lake Superior State University some…read more350 miles from home. Being a father this was very concerning due to the fact I couldn't check it out myself and I know very little of the area in the Upper Peninsula of Michigan. So I went on the internet and found some reviews that were recommending Storey Automotive while my daughter also asked a couple of locals where to take the car. Both of them highly recommended Storey also. You know the old saying when in Rome go where the locals go. Boy oh boy was that the correct thing to do. I am disabled so making that trip and to haul my tools that I have just to look at the car was out of the question, so my daughter made the appointment so she could drop off the car in between classes and we braced ourselves for a repair bill that frankly we couldn't really afford but I had to know my daughter had to have reliable transportation because breaking down where sometimes you might be 20 miles or more from cell service or people and temperatures that go down to -40 or more with winter coming soon isn't an option. Well thank God it turned out to be an emissions code that had no bearing on the car's reliability whatsoever. (Later we replaced the gas cap because a friend said he had the same thing happen and it seems to have fixed the issue). But when I called up to Storey to pay whatever she owed him for his work in diagnosing the car and making sure her car wasn't going to leave her stranded, I was promptly told she owed them ZERO! I believe the man's name is John if memory serves told me he doesn't charge for little things like that and he especially not charging college kids for something that took him 5 mins to check out and make sure they were safe. Now I have on many occasions been accused of being over protective and very anal about making sure my girls cars are as perfect as we can make them, so I was really concerned ove rthe check engine light. But when I talked to John he assured me everything was fine and on older cars even though it only has 47k miles on it will occasionally have small things pop up with emission codes that mean nothing to the cars ability to run right and if she had anymore issues with it coming back on to have her stop in and he would take care of it. I don't know if John knows what it means to a parent whose kids is 350 miles from home for the first time. Especially a young lady to have someone that will make sure their vehicle is in safe and sound condition and also not try to take advantage of a young lady who knows very little about cars except put gas in it and check the tires and oil or her parents that can't be there to look after things. Then to hear a Automotive repair guy say no charge if she has any more trouble or any questions about the car just have her stop in and I will check it out and let her know what's what. That to me is priceless!! His advertisement says family owned and I absolutely believe that the they should change it to become part of their family because they treated my daughter as if she was their daughter. Thank You Everyone at Storey Automotive, for being there for my daughter when I can't be. Also if your ever down state in the Tri City Area and need help look me up I absolutely owe you one.

I was stuck between a rock and a hard place when I rolled in with a dead alternator on a Friday…read moremorning. These guys got me back on the road in 3 hours, at a very fair price...and I have an odd ball Honda. Great job guys. Thanks a lot!