Gail Joy Investments was my saving grace this past weekend! The customer service was over the moon…read moreand the quality of work was astounding. My friend and I were driving from Thunder Bay to Sudbury, when we suddenly had unexpected car troubles in Wawa. Unfortunately we were unable to find help in Wawa, so we decided to try to make it to Sault Ste Marie to get the car checked out. I called GJI around 4:30, and they told me they closed at 5pm as that was when the parts store closed. I luckily arrived in SSM by 4:56, and was able to get there before they closed. The owner was incredibly helpful and accommodating, especially after we explained our situation. He made a personal call to the parts store, got the part we needed and installed it all in less than an hour and in a torrential downpour. We were able to make it to Sudbury that night safely, all thanks to Gail Joy Investments. I will be forever grateful to GJI, and HIGHLY recommend them to anyone in Sault Ste Marie!!! THANK YOU Gail Joy Investments, I have nothing but good things to say!

Took me in right away, came across an unexpected problem (as often happens in this business) and…read morefixed me up in no time. Great service from friendly folks. This is the type of neighbourhood garage I remember when I was a kid! 5 well deserved stars!

I left my suv in 4 wheel drive which made a terrible noise when I turned the wheel all the way…read morewhile driving. I did not realize this was normal because I don't know much about cars. So I dropped it off. You'd imagine that if I didn't know leaving it in 4 wheel drive would make a noise while turning that I would be an easy mark. I was very politely told what the problem was and that there would be no charge. No charge, even though he had to spend time checking out my vehicle.

RANT.. if you have vehicle issues I do NOT recommend quality…read moreautomotive. First they had my jeep, it was overheating. They didn't fix/look at the thermostat which was the actual problem (thanks to an actual mechanic). What they did was shave some rust off of the bottom of a pipe under the jeep, and said that's what was causing it to overheat. I got my jeep to leave, and no more than half a mile down the road it was already overheating again. My husband took his truck there, against our better judgment, and they did nothing. It hasn't been starting, but they claim it started just fine for them, so they didn't need to look any further. Their actual wording on the paperwork was "no recommendations". Real quality work they do.. I wouldn't even give them 1/2 a star. Their customer service was extremely rude, which frustrated us.

My wife paid $399.24 for a battery and installation at Lou's Automotive in December 2025. The…read moreinvoice clearly says "4 year warranty on battery." On April 6, the battery would not hold a charge. My wife brought the car in. They tested it and told her the battery was bad. They ordered a replacement and set an appointment for April 10 to swap it under warranty. On April 10, my wife was at the shop. She told him she needs to drive to Toronto on April 18. He knew the deadline. He then changed his story. He said something might be draining the battery. He ran his checks and confirmed nothing was found. He also noticed some moisture on the driver side floor and black duct tape on the roof, but again, nothing was found that would cause the battery to fail. He put the battery on his charger for an hour and a half. The indicator stayed black. Then he told my wife she had to leave the car at his shop for the entire weekend so he could charge it. She asked if the warranty would be honored after that. He said he was not sure. He wanted the car for days with no guarantee of a replacement. She said no. We bought a battery charger at Walmart and charged it overnight at home. The car started fine that day, but the battery still will not hold a charge for long. That is exactly what a bad battery does. On Monday April 13, I called to explain what we did. He said he had no time until April 22. He knew my wife needed the car for April 18. He did not care. I told him I would leave a detailed review. He got upset and hung up on me. He promised a 4 year warranty in writing. The battery failed in 4 months. He ran his checks, found nothing wrong with the car, and still refused to honor the warranty. He knew about our travel deadline and did nothing to help. My wife paid for this battery, she brought the car in twice, and he treated her like that. Do not buy a battery here. Do not trust their warranty. Go somewhere else.

Professional, fair and excellent work and service. Been taking vehicles here for over 20+ yrs and…read morerecommend to family and friends. Excellent

Changed a few years ago to Main St Automotive, 2nd location to their shop in Cheboygan. We keep a…read more2008 Jeep at our summer cottage and it needs something every year due to non-use all winter. The Main St guys know what they're doing and the prices are fair. The shop is always busy with many cars in the lot waiting for service. They are great in person but communication isn't their strength, we typically need to stop back to learn status of a repair. Still, it's super convenient to have a repair shop in Mackinaw City.

This is now Main Street Automotive Mackinaw. We spent 8 days at Wilderness SP and had constant low…read moretire pressure issues with our 2015 Jeep Grand Cherokee. We went here and they got and installed 4 new tires (Cooper) for a reasonable price as compared to big tire stores (Belle Tire). They were friendly, accommodating and professional. I recommend them for fair and honest work.

My daughter's car's engine light came on and she is attending Lake Superior State University some…read more350 miles from home. Being a father this was very concerning due to the fact I couldn't check it out myself and I know very little of the area in the Upper Peninsula of Michigan. So I went on the internet and found some reviews that were recommending Storey Automotive while my daughter also asked a couple of locals where to take the car. Both of them highly recommended Storey also. You know the old saying when in Rome go where the locals go. Boy oh boy was that the correct thing to do. I am disabled so making that trip and to haul my tools that I have just to look at the car was out of the question, so my daughter made the appointment so she could drop off the car in between classes and we braced ourselves for a repair bill that frankly we couldn't really afford but I had to know my daughter had to have reliable transportation because breaking down where sometimes you might be 20 miles or more from cell service or people and temperatures that go down to -40 or more with winter coming soon isn't an option. Well thank God it turned out to be an emissions code that had no bearing on the car's reliability whatsoever. (Later we replaced the gas cap because a friend said he had the same thing happen and it seems to have fixed the issue). But when I called up to Storey to pay whatever she owed him for his work in diagnosing the car and making sure her car wasn't going to leave her stranded, I was promptly told she owed them ZERO! I believe the man's name is John if memory serves told me he doesn't charge for little things like that and he especially not charging college kids for something that took him 5 mins to check out and make sure they were safe. Now I have on many occasions been accused of being over protective and very anal about making sure my girls cars are as perfect as we can make them, so I was really concerned ove rthe check engine light. But when I talked to John he assured me everything was fine and on older cars even though it only has 47k miles on it will occasionally have small things pop up with emission codes that mean nothing to the cars ability to run right and if she had anymore issues with it coming back on to have her stop in and he would take care of it. I don't know if John knows what it means to a parent whose kids is 350 miles from home for the first time. Especially a young lady to have someone that will make sure their vehicle is in safe and sound condition and also not try to take advantage of a young lady who knows very little about cars except put gas in it and check the tires and oil or her parents that can't be there to look after things. Then to hear a Automotive repair guy say no charge if she has any more trouble or any questions about the car just have her stop in and I will check it out and let her know what's what. That to me is priceless!! His advertisement says family owned and I absolutely believe that the they should change it to become part of their family because they treated my daughter as if she was their daughter. Thank You Everyone at Storey Automotive, for being there for my daughter when I can't be. Also if your ever down state in the Tri City Area and need help look me up I absolutely owe you one.

I was stuck between a rock and a hard place when I rolled in with a dead alternator on a Friday…read moremorning. These guys got me back on the road in 3 hours, at a very fair price...and I have an odd ball Honda. Great job guys. Thanks a lot!

Traveling the whole truck started to shake! No one on tow or Cheboygan! What a blessing these guys…read moreare-15 minutes later are on the road, a young guy there flushed out a bunch of ice! This is not the first time Georges came to the rescue! Lance is a man of integrity and so is his crew! God Bless all of you guys!

If you're not a local, DO NOT VISIT THIS SHOP! The service was poor, they tried to upsell me on…read moreparts for the repair and then di the repair incorrectly. I had to limp the car home to have a confident shop re-perform the repairs on my own dime again.