It's okay. I should not have to rinse off my car at home after their rinse. That's ridiculous.read more

At first I was impressed by how clean the place was. That quickly changed after seeing how many…read morequarters I had to keep putting in to keep it going & what a horrible job it was doing. The wash didn't even come close to getting clean. The spot free was a joke. My vehicle & windows were covered with spots!!! After spending $$$....never again!!!

WOW.....Went to Club Car Wash ( Topeka KS ), to wash my 1991 MR2 Toyota…read more I got WAY MORE than I paid for. When I purchased my car just 2 weeks ago it had a beautiful red paint job. My first trip to Club Car Wash to wash my car, I ended up with white spots all over my car. I then brought the problem to the attendant attention, he then filed a damage claim. The claim was denied by Club Car Wash without viewing the before and after pictures of my car. Looks like I Will be seeing Club Car Wash in the court room!!!!! BTW, this web site makes you post a star, in my opinion they don't deserve any stars!! Pictures listed below, first four are the before pictures, the last four are the pictures of the damage done to the car after the wash at Club Car Wash. SHAME ON YOU CLUB CAR WASH

Quit asking me to buy a membership! I get free car washes in Springfield at Nissan and on the…read moreweekends once a month I go through here to get it freshened up. If I wanted another bill I'd sign up! Don't make me feel like crap for not having a membership just take my $12 and give me a damp towel and go on!

In from Florida visiting relatives. Stopped in the get the bugs and road grime off the car. We…read morecome here every summer and until now, haven't been the least bit happy with any of the car washes. I used the manual side first, so I could get all the bugs off, then went through their touchless. I have never seen a touchless with so much pressure! Probably could have skipped the manual wash and still gotten all the bugs off. Additionally, they had a young man as the attendant and he was very polite and helpful. A first class operation!

went into self wash bay. advertised 5.00 on machine. used credit card. They charged by account…read more10.00 for a wash. They are rip offs. I will never go back.

Just paid for full service but was surprised to see that ALL vacuums were gone. I asked the staff…read moreand they said there was a fire and there has been any vacuums in days. I told them it's misleading to customers who are expecting they are paying for vacuums too. They said their manager just ignored customer complaints. They should have atleast put up a sign. BAD WAY TO OPERATE A BUSINESS!

Awful customer service by Keith, was surprised by 69.98 charge, wanted to remove a car that i no…read morelonger have, he forced me to cancel my membership, no refund. I've cancelled all together 3 memberships today for a loss of $112 that I will dispute. Additionally their website did not allow me to remove my credit card information. Terrible experience.

BEWARE! DO NOT USE THIS CAR WASH! We took our vehicle to Eclipse Car Wash in Edwardsville, IL. Upon…read moreentering the wash, they had a difficult time with the conveyor belt and mentioned it wasn't working properly and had to shut down the process to "fix" it. Once in the wash, the machine cracked our windshield - there was zero damage prior. Upon exiting, we stopped and showed the employees the damage. They had us submit a claim form and said they'd get back to us. Fast forward, they sent an email stating they weren't liable and went into a diatribe about how this is how "tempered glass works" (Windshields aren't made of tempered glass, they are laminated glass). When I pushed back and told them I expected them to fix it or pay our deductible they refused.I contacted my insurance company and they said that the deductible is $250 and it could potentially raise our insurance rates if I file a claim. They refuse to take responsibility. I have contacted the Attorney General, the Better Business Bureau, and will make sure to tell everyone to NEVER EVER TAKE THEIR VEHICLE TO ECLIPSE CAR WASH OR ANY OTHER CAR WASH THEY OWN (they own many). Buyer beware - this is NOT how you do business.

When my old car wash closed down, the search for a new one ended here. Even grimy wheels come out…read more99% clean, just a bit of manual touch up required. Towels and spray-bottle cleaner supplied. Vacuums that work. Mat washers. Wow! Thanks, ECW, for helping me keep my vehicles neat and tidy.

Under previous management/ownership, they used to do a great job. Since taken over by Jack Schmitt,…read morethey fired the old detail crew. Well, I don't know if they were fired, but none of the old crew is there anymore. That's unfortunate, because they used to do an outstanding finishing job! My truck was always turned over to me in spotless condition, inside and out. The new crew is more interested in getting your vehicle done so they can pick up their tip. Quality service has become a thing of the past here. Makes sense, because it was taken over by a GM dealership owner! See, pretty much everything the Government Motor Company (GMC) touches, turns to crap! So upon close inspection of my "brand new" Toyota 4-Runner, the truck came out of the detail shop with scratches, that weren't there when it went in. Of course the manager takes no responsibility for this! Won't be back!

Extremely disappointed. I have had a monthly membership for over a year. Stayed on top of my…read moremembership and credit card expiration etc. I decided not to postpone or cancel my membership due to Covid-19/supporting local business. I went in today after 2 months/provided a new CC and turns out I was kicked out of the system so price went from $29.99 to $59.99. Will not be returning. Extremely disappointed in the lack of transparency. Apparently it was posted on the page, but I was unable to find it.

Second time using this; the first time I was impressed and it was good for the cost, second time…read moretook a while for me to get back there, but I finally made it and it was packed. I wanted to keep the same price that I had before, but the kid on duty pressured me into going to the next level, which was about $16. The car was only clean on one side and I didn't even get a cloth to wipe it down. I miss the old car washes that you used to be able to go through and you didn't have to do anything except get on that rail.

I wouldnt recommend this cash wash. I have notice scratches on my car so I called to cancel. I…read morenotice that the car wash was still charging my car. When you cancel make sure to check your card for ongoing charges

Cleaning of the inside of the vehicles, it's offered with the membership I have and they always do…read moremediocre work and you have to ask for them to do the service that's already paid for. More training should be spent on cleaning the inside of the vehicles properly.

I have tried this place three times and every time I leave with a dirty car. This time they let me…read morego through again because it didn't give me the ceramic wash and it did the second time but I still had soap all over my car when I got home and there's spots and streaks everywhere and still a little bit of bird poop. I will say this though... The people are always very nice and helpful.